Hello,

In order to activate autoplay you must add a code in the theme files. Please read this guide: https://forum.tagdiv.com/topic/youtube-autostart/

Thank you!

Hello,

Please also clear cache after you modify the theme files as the modifications will not show up until the cache is cleared. Also you may have a hosting side cache as this seems to be the case more and more these days.

Thank you!

Hello,
Unfortunately there is no update. Envato will send that email even if we simply change the presentation page on envato. It notifies a change but it cannot know if we updated our presentation page or if we released a new update. It is a flaw in the system.
Sorry for the inconvenience.

Hello,

There was no update this month but envato updates the date even if we change a single letter on our theme page. There were a few technical difficulties and the theme had to be removed from envato for a short period of time. Now it’s back but it also updated the date on the page. But there was no theme update. An update would change the theme version as well. As you can see in the changelog the last update was 7.8.

Thank you!

Hello,

All the fields must be completed in order to get the social counter to work. Please use this guide to properly set up your social counter: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Hello,
Please create a new topic and describe the issue you are facing.
Thank you!

Hello,

The related articles do not show random articles. They show articles from the same category as the current post or the same tag: https://forum.tagdiv.com/related-articles/
If all your posts share the same category though, then all of your post could show up in the element.

Thank you!

Hello,

Sorry but our theme does not have such in depth search option you require. You seem to require an advanced search functionality that can search by the video author. Our theme does not have this option unfortunately. We have not tested any search plugins o I cannot make a recommendation. Sorry.

Thank you!

Hello,

The image is there by default, you do not have to set it up anywhere. It simply needs to be active in the theme panel though: https://www.screencast.com/t/bhCwVdjqW A plugin could also interfere with this process so test without plugins as well.

Thank you!

Hello,

There is no simple way of adding new ad spots. It can only be done by hard-coding and it is no easy task.
If you do not want to use the mobile theme plugin simply disable it as this guide suggests: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

CSS works in cascades so when there are more then 1 rewrite of the same color, you will be able to see each change happen especial if your connection is slow. If you load a theme demo that changes the colors that is one rewire and if you change the colors again that would be the second one and already you will be able to see the changes happen on page loading. That is the way css works and there is little to be done about it unfortunately. You can make the changes directly in style.css but you will have to re-add them on each update.
You can see the compiled code in your page source: https://www.screencast.com/t/BddeG11R
You can try to add that code at the bottom of style.css

Thank you!

Hello,

Please make sure there is nothing typed in the twitter or youtube fields in the theme panel.

Thank you!

The same as above applies. Please do not ad the sub-categories to the menu item as the mega menu does this automatically.
Thank you!

The theme is back guys, it was a minor technical glitch but it took a bit of time before the envato team could get it fixed again.
Have a nice day!

Hello,

There are 2 files that need to be edited. One is wp-config.php and the other is php.ini.
In the wp-config.php you have to add this line to the bottom of the page: define( ‘WP_MEMORY_LIMIT’, ’64M’ );
In the php.ini:

The location of the php.ini may also differ from one server to the other, usually it’s located in the wordpress root, but on some servers it may be found in another location, you have to check the host documentation for more precise details.

1) max_input_vars – This sets how many input variables may be accepted (limit is applied to $_GET, $_POST and $_COOKIE superglobal separately). By default this parameter is set to 1000 and this may cause issues when saving the menu, we recommend that you increase it to 2000 or more.
2) max_execution_time – This sets the maximum time in seconds a script is allowed to run before it is terminated by the parser. The theme demos download images from our servers and depending on the connection speed this process may require a longer time to execute. We recommend that you should increase it 60 or more.
3) post_max_size – Sets max size of post data allowed. This setting also affects file upload. To upload large files you have to increase this value and in some cases you also have to increase the upload_max_filesize value.

Depending on the host they can be set from php.ini or .htaccess:
If these parameters exist, you can edit their values if not you have to add them to the file.

max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M

I hope this helps

Hello,

Sorry but we have not tested any so i cannot make any recommendations. Try a few of them out and see how they work.

Thank you!

Hi,
Please make sure you palce the code properly as it works fine on my end. You probably have an error in your custom css box. A big red x in front of the code should warn you about this.
Thank you!

Hello,

It is exactly the news magazine demo style as I suspected. Please use this code to change the colors:
.td-magazine .td_block_template_1 .td-related-title .td-cur-simple-item{
color:#dfcd3a!important;;
}
Add the code in the theme panel-> custom css box.

Thank you!

Hello,

Sorry but we have no plan on implementing more shortcodes outside the page builder as you describe. Maybe in future versions we will add more of them but for now we have no such plans. I added this request on our list for future updates but this request must become more popular as we have lots of requests and we have to prioritize.

Thank you!

Hello,

It seems you have a number and letters fb ID so in this case you should only use the big number in the plugin as a fb id.
Please add this number to your facebook ID: 269112466860580

Thank you!

We are experiencing some technical issue, but the Newspaper theme will be available again soon! We estimate this may take an hour or two, depending on Envato team.

Please rest assured! We are developing, updating and supporting this theme and we don’t plan to give up on it.

I’m sorry for any inconvenience this surprising situation might have caused you!

Thank you for understanding

Hello,

If you want to remove the title from the template you will have to access the post template file and delete the code for the title like so: https://www.screencast.com/t/6jyknFvR0g

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
It seems your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Ok, I see the issue now. Strange indeed. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!