Hello,

You will have to enable the thumbnail for those images to show up. The thumbnails can be found in the theme panel under block settings. The thumb you are looking for is: 485×360: https://www.screencast.com/t/qU3URg44JV0

Thank you!

Please provide a link to your site so i can inspect the grid.
Thank you!

Ok, Here is how I did mine and worked properly:
before: https://www.screencast.com/t/ub3Tw59Si
Added code like so: https://www.screencast.com/t/dNO7mEHG
result: https://www.screencast.com/t/Pk9lD7xAsm

You probably have a strong cache on your site that will not allow any change until cleared. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and contact your host and have them disable any hosting side cache.

Thank you!

Hello,

Please access the top screen options and make sure everything is checked and enabled: https://www.screencast.com/t/xW5OtEJBnpYe

Thank you!

Hello,

Please follow this guide to increase your loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/
As a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Hello,

Please make sure you add the proper content for them in the block settings: https://forum.tagdiv.com/block-settings-guide/
Also please only use biog grids on 3 columns otherwise an error message will appear.

Thank you!

Hello,

This seems to hapen in some cases so you will have to remove your social counter plugin and install this one instead: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
The try it again.

Thank you!

Hello,

Sorry but the mobile theme will not support complex elements such as infinite loading as the mobile theme does not use visual composer and the functionality is only added through the page builder.
If order to have infinite loading on posts, you will have to use the standard responsive version of the theme.

Thank you!

Hello,

Yes it seems to be added correctly. You should see those values increased in the system status in the theme panel. Always check after you change a parameter.
If you cannot find php.ini, please contact your host as some hosts do not allow access to php.ini.

Thank you!

Hello,

Please provide more details to your request so i can provide a proper answer.

Thank you!

Hello,

This pagination issue is a well known WordPress issue. This happens because of WordPress not the theme. Please switch to a wp default theme and the pagination will still be present. The theme has no influence over this unfortuantely. Even on our theme demo, you can simply type in any number after the “page” in the url and there will not be a 404 error.
This url is still valid:
https://www.startingthingsup.com/category/inspirations/kickstarter-daily/gadgets/page/9223372036854775807/
It is the way wordpress handles it’s content and permalinks.

Thank you!

Hello,

No you are not missing it, it is a simple mistake by envato. If we update our presentation page, envato sends the message as if there was a new update. There is no update for the moment, we simply changed something on the theme page and envato considered we uploaded a theme package.

Sorry for the inconvenience.

Hello,

Please note Chris is not part of the staff but a user just as you. He usually helps others on our forums but he does this voluntarily:)
As for the plugin you use, we really do not know it. It is not a tested plugin so it can provide mixed results. The only plugins tested and recommended to be used with our theme are found in the theme panel plugins section.
It is not a requirement for a theme developer to know all plugins out there. Quite contrary…we have little knowledge of all the different plugins created. We focus on our own theme and not on third party plugins.
Newsmag for the moment does not support php 7 but we will implement this in the next theme version coming out the following days.

We suggest not using the plugin with our theme if it creates problems for you.

Thank you!

Hello,

Sorry but we have not tested any affiliate programs so I cannot provide any insight in this matter. The ad provide should be the one to present the implementation needed for this type of ad.
As for the second request, please provide a link so we can inspect the 2 posts and bullet lists as I cannot tell from the screenshot what is actually wrong.

Thank you!

Hello,

Please try to use the manual activation process: https://www.screencast.com/t/DJnCt0X2
The theme should not loose it’s data as the activation process is meant to be used a single time, not periodically. Maybe you did not make the move to ssl properly and there is a conflict somewhere affecting the theme activation or the theme settings. Please check these few guides on how to properly move to ssl:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/

You can also check our forum for some insight on ssl:
https://forum.tagdiv.com/topic/moving-to-ssl/.

I hope this helps.
Thank you!

Yes, the settings are affected by cache so it could be a caching issue. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please contact your host and have them disable any hosting side cache.

Thank you!

Hello,

That is a faulty email from envato as it will notify an update is available even if we simply access the theme presentation page and hit the save button. Even though there is no theme update available. It is an envato error nothing more.

Thank you!

Hello,

Yes you will need another version of the social counter. Please download it from this link:
http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip

Thank you!

Hello,

Sorry for the inconvenience there seems to be a css issue with the menu. Please add this code in the theme panel->custom css box:
#td-login-mob .td-login-inputs input[type="password"]{
top: 11px;
}
I also added this to our buglist and we will fix it in the next theme version.

Thank you!

Yes, you are missing a dot in front of td_block_wrap{padding-bottom:0;}
That will cause all your css to break below this code
Thank you!

Hello,
Replied via email
Thanks.

Hello,

You simply need to edit your homepage in visual composer and you will see the 3 image elements you can edit and add links to: https://www.screencast.com/t/taBUP7pahYG

Thank you!

Hello,

The travel demo image was added as a full width row and a background image set to that row. The the block beneath was customized with css to position over the image. Basically if you want to replicate the travel demo, you will have to install the travel demo as there is no simple way of replicating it on another demo. Each style has a unique custom design that is created specifically for that particular demo. It can ve replicated on another demo if you have the proper css skills though.
Here is a related topic where I explained how this can be done:
https://forum.tagdiv.com/topic/parallax-setting/

Thank you!

Hello,
Thank you for your example. For the moment we do not have such a system in place. It is up to the developers to decide if we will implement a request form such as the one you exemplify. Until such time we can only add the requests to our list and pass the info on to the dev’s. They decide what gets implemented and what doesn’t.
Thank you!

Hello,

Unfortunately there is no update. Envato will send that email even if we simply change the presentation page on envato. It notifies a change but it cannot know if we updated our presentation page or if we released a new update. It is a flaw in the system.

Sorry for the inconvenience.