Hello,

These are not issues. It is simply your cache affecting the social counter. The counter is affected by cache and will not update until it is free. Pleas only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please contact your host and have them disable any hosting side cache.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still there please provide a link to your site so we can inspect it.

Thank you!

Hello,

Please use our official speed guide: https://forum.tagdiv.com/how-to-make-the-site-faster/ and as a note on the speedbooster plugin: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

We do have reports of untested plugins removing theme options. Please test without plugins by disabling all plugins except visual composer, clear cache and reset cdn files if you use it.

Thanks.

Ok, so did you follow my suggestion from the envato comments section?

https://forum.tagdiv.com/topic/lost-breadcrumb-index-by-google-after-update-7-6/

Thanks.

Hello,

Once you set a category to a post, it will be shown in the alphabetical order. Unfortunately there is nothing to be done about this as there is no setting to change this behavior from the theme side. It is a wordpress functionality so maybe you can find an online solution to prevent the moving of the categories or a plugin that can provide the feature you require.

Multumesc,
Bogdan B

Hello,

The links grab the theme accent color you set in the theme panel: https://www.screencast.com/t/YkshGBbPHAQ
If you set it to black, then all the links will get a black color.

Thank you!

Hello,

I have tested the background on my end but could not find any issues with the category pages.
The woocommerce template does seem top have this issue though.
I will add this to our bug list and fix it in the next update.
You can add that missing class in these 2 files to fix the issue: https://www.screencast.com/t/hYi2Q29DJ

Sorry for the inconvenience

Hi,

Sorry about that.
Our theme provides a video playlist option but not a video carousel. please check this guide: https://forum.tagdiv.com/video-playlist-2/
As for the category description editor, that is added by the seo yoast plugin, not the theme.
Our official site is custom made and is not relevant for the theme. Our theme demo is found here: https://demo.tagdiv.com/newspaper/

Thank you!

Hello,

Unfortunately we have not tested this so I cannot say for sure if it will work or not. Maybe one of our users has a recommendation.

Thank you!

Hello,

Unfortunately this is not theme related. The theme settings and theme data is kept in the database. If your database is reset after an update, then it’s either a faulty wordpress install or a corrupt database. There is nothing on the theme side that can reset the settings after an update. Especially if it’s a wordpress update.
https://codex.wordpress.org/Updating_WordPress

Thank you!

Hello,

If you want to remove the search, you can either remove it from the theme code:

https://www.screencast.com/t/cHOgFJWa and https://www.screencast.com/t/0EGoJpGE9g
or hide it with a css code you cna add in the theme panel-> custom css box:

.td-search-wrapper{
display:none;
}

Thank you!

Hello,

You can disable the comment count on blocks from the theme panel: https://www.screencast.com/t/hAV68kP6
You can remove the author as well from the same screen
You can remove the excerpt from any block or module from the excerpts section. Add a excerpt length of 1 and there will be none shown: https://www.screencast.com/t/pbwAQmmHSc
You can change the block header styles from here: https://www.screencast.com/t/CeApfeKTNwlk
If you add a custom block to your footer, each one has it’s own style. You will see a list of each block and how it displays here: https://demo.tagdiv.com/newspaper/block-1/ – https://www.screencast.com/t/Ll8POfBCYVe

Thank you!

Hi,

Not in .td-footer-wrapper
In the td_block_wrap. The code you mentioned above.
You are missing a dot and a closing bracket as well.
You code should look like so:

.td_block_text_with_title {padding-bottom:0;} .td_block_wrap{padding-bottom:0;}

The line with the red x is the line of code that is wrong.

Thanks.

Hello,

Sorry but our theme does not have such a feature. It can be done from the mobile browser though. Each browser has a request desktop version button.
Here is an example from chrome: https://www.screencast.com/t/jtlS1YVK6Cl
It is up to each user to request the version of the site he/she wants.

Thank you!

Hello,

Please check permissions on your upload folder as suggested: https://codex.wordpress.org/Changing_File_Permissions
Also please disable all plugins except visual composer and clear all caching
Then try the demo install again.

Thank you!

Hello,

If you want to remove parts of the css that you do not use you will have to remove it from style.css found in the main root folder of the theme.
Thank you!

Hello,

The settings in the theme panel will not be lost. If you alter the theme files, then you will loose the customization as files get replaced when updating. IF you use a child theme, the files will not get replaced automatically but if you made customization in the child theme you should check if the file was modified in the theme update as you will have to update the file in the child theme and re-apply your customization to the new version of the file. You cannot serve an old file from your child theme with old code when the theme requires the new code to work.

Thank you!

Hello,

On the homepage you can use visual composer to edit the page so you can add your content to the page. However a post on bbpress is not a post you can add anywhere. bbpress is a forum. You should check with the bbpress documentation on methods you can implement their plugin on the homepage.
You can maybe use the shortcodes: https://codex.bbpress.org/features/shortcodes/

Thank you!

Hello,

Unfortunately this solution will not work on the mobile theme plugin, sorry. We have no solution for the mobile theme. If you need autoplay on mobile devices you will have to use the standard responsive version of the theme.

Thanks.

Hello,

The menu does not work due to the js errors in your browser console: https://www.screencast.com/t/2nNF7U79k
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The new update is ready and will be out as soon as all the testing on it is done. It will come out in the following days.

Sorry for the inconvenience.

Hello,

You will have to use the browser inspector and change the css for the menu. Here is a tip oin how to use it: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello,

This can only be done with customization as our theme does not have have an option for this. You will have to use css to alter the look of the menu.

Thank you!

Hello,

I have inspected the 2 links but I cannot figure out exactly what is wrong. What is the issue you are facing? the bullet list displays exactly as it should. https://www.screencast.com/t/dlaU13MFg

Thank you!