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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

2) The header style that you use shows a centered menu. The padding cannot be reduced as there is no padding. It is the number of menu items you have. It cannot place itself on the container when a centered menu is used. Please change to a header style 9 for example and then your menu will align itself to the left side of the container.

Thank you!

Bogdan B.
tagDiv Staff
Ads - reply

Hello,

Our theme does not have any options to define the specific category where an ad or a widget appears. On categories you can control this from the sidebar. You can simply create multiple sidebars and select different sidebars for each category.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Sorry but our theme does not have an infinite scrolling option for posts. Our theme has infinite loading but only for pages or categories. Posts do not have this feature.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Pleas make sure when you upload your image that it is the full image size and you do not upload a thumbnail of your image: https://www.screencast.com/t/H7KgrdmDKKL

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It seems the font is not getting loaded on your site. This issue is mostly a CDN issue as fonts need to be loaded from the same origin. For this please check this topic and apply the fix provided here:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thank you!

Bogdan B.
tagDiv Staff

OK,

I will add this to our list for future updates and pass this information on to our development team.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but the element will not work with custom post types. The related articles will check for the post type and default category taxonomy. A custom post type is not a “post” post type and does not have a ‘category’ as a taxonomy. The element was created on the standard post and category structure. It can only be done with customization but custom work falls beyond what the theme support can offer you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The predefined content in the footer cannot be edited as it’s predefined. Please choose another footer template that does not come with content and use the 3 footer widgets in the wordpress widgets area: https://forum.tagdiv.com/footer-templates/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The page title can be shown if you use a page template that shows the title: https://forum.tagdiv.com/page-templates-2/ or inside the breadcrumb where you can remove the ‘home’ like so: https://www.screencast.com/t/JLat8Nm0ZmFF

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to make the proper memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The space you mention is supposed to be an ad that is not rendered properly. It is the article top ad
It;s there on desktop as well: https://www.screencast.com/t/szIcfG4WP
Please check your adsense code or adsense account or maybe it’s a new adsense code and is not yet delivered. If you do not want this ad there, you can remove it from the theme ads section: https://www.screencast.com/t/uxDsssZslbl

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The pagebuilder + latest articles template cannot have a load more option. What you can do is use the default page template and instead of a ltest articles section, create a new block using your favorite one, and name it latest articles or what you wish adding pagination to it using load more. Simply replace the latest articles section from the page template with a standard paginated block.
As for the sidebar, on any other page template, you will have to create the sidebar on the page itself from the page builder. Either adding elements on a split row directly or simply split the rows and add a widgetized sidebar element. In order to make the sidebar sticky on pages you can use this method: https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Unfortunately I wish it were that easy :). Css cannot make the background only show up inside that particular area. The background is added on a separate container behind the content and it’s not easy to resize the whole container. Sorry
The css method we provided is the easiest one. If you require a different implementation, we suggest hiring a developer to help out as we cannot offer any custom work at the moment.

Thank you!

Bogdan B.
tagDiv Staff

Hi Matt,

You can use both but please make sure you set them exactly like explained here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
and https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Try to add the important tag to it like so:

.td-header-style-1 .td-header-sp-recs, .td-header-style-1 .td-header-sp-logo {
margin-bottom: 0!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please add this code in the theme panel-> custom css box:
.single-movie .td-post-date{
display:none!important;
}

I could not find any author name though.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

1) I’m not sure how your title is not centered. Here is how it displays on our end: https://demo.tagdiv.com/newspaper/td-post-lenovo-details-new-computers-that-could-be-heading-our-way-in-2015/
If you want to decrease the size of the container it can only be done with css. Here is an example:
.td-post-template-7 .td-post-header{
height: 415px!important;
}

Add the code in the theme panel-> custom css box.

2) The content width cannot be changed as all the theme elements depend on this fixed width. There is no solution I can provide in this regard

3) The only way of adding anything automatically for all posts at once is by altering the theme files and adding the widget shortcode with a ‘do_shortcode’ function on each post style you use: https://www.screencast.com/t/iyCusKK9yi
as an example: https://forum.tagdiv.com/topic/change-order-ads-on-post-template/

4) The same method as 3. There is no other way of adding content for all posts at once.

5) https://forum.tagdiv.com/how-to-use-visual-composer/

6) Please use this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

7) Please provide a swcreenshot of how you set the ajax filter in the back-end and make sure the spoecific category has posts to show.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The category shown on modules and blocks is the primary category you set to your posts. If you do not set any primary category then the theme will choose the first alphabetical category name from the list of categories assigned to the post.
Please read this guide: https://forum.tagdiv.com/primary-category/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Please access the theme colors section and clear the background color: https://www.screencast.com/t/LZ5iyHc3uoB Any background image or color will make the theme go into boxed mode.

Thank you!

Bogdan B.
tagDiv Staff

Hopefully we are talking about a few days not a few months but we cannot say for sure. Development is very hard to estimate as it depends on a lot of factors. We hope we can implement the compatibility as soon as we can but there is no time frame and no estimation I can make. There is no beta version yet as we are not close to finishing the implementation yet.

Bogdan B.
tagDiv Staff

Hello,

I understand your frustration on this issue, but unfortunately I do not have a solution to provide as we have not tested language switchers. Not all plugins work properly with premium theme and some do not work at all. Unfortunately untested plugin implementation falls beyond what the theme support can offer you. What you can try to do is find a different plugin that works properly and is able to translate the menu. I cannot suggest one though. Or alternatively you can hire a freelancer to create the missing implementation needed for the polylang plugin as there is a strong chance the customization required is not very hard or costly.

Thank you for your understanding.

Bogdan B.
tagDiv Staff

replied via email

Bogdan B.
tagDiv Staff

Hello,

The menu was not meant to be modified in the way you want it. The path was not clear from the start and you cannot change the css broken into many pieces without knowing the end of the project. This type of approach leads to this kind of bumps that cannot be overcome. The css got too complicated because of your multiple requests for css customization codes and provided by multiple people. The only proper fix for this is to scratch the css and hire a developer if you want to customize the headers as customization is not part of the theme support. The services you require fall beyond what the theme support can offer you. This type of customization usually takes quite a bit of time and we cannot allow too much time on a single request as we have lots of messages to answer to. Please understand we try to help out where we can but we are not a customization department. If you are unsatisfied with our theme or our theme support, we have offered your money back as a sign of good will.
Our theme offers 10 header styles to choose from. Header style 10 already provides the customization you require out of the box. You can simply choose style 10 and remove the custom css for your current header style. This should have been the first step to take in your goal.

Thank you for your patience and understanding.

Bogdan B.
tagDiv Staff

OK,

I added the issues on our list for future updates and the development team will look into these issues and make the proper adjustments for future updates.
The first 2 errors these ones: https://www.screencast.com/t/bQ3Gfse116https://www.screencast.com/t/QgCn7vqw0Ml are our less compiler that is not used in the deploy version (the release version) It is only used in development so it will not affect any part of your site at all. These errors can be ignored as they are not part of the theme. They are present in the theme code but not used.
The only issue is the name of the function at the bottom of the second screenshot. That is the only warning and we will fix that in future updates.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Pages have an ad box element you can find in the add element dropdown in visual composer: https://forum.tagdiv.com/custom-ad-spots/

I hope this helps
Thank you!

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