Hello,

Well since the module was not intended to show the excerpt, there is no css for it. It has to be created for the excerpt to position properly. You will have to use the browser inspector and add a top margin or padding to the excerpt: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hi,

Well our theme does not have any option to increase the header height so it has to be done with css. You will have to use the browser inspector and identify the correct classes to use in the css: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks.

Hello,

You can but you will have to test it out as it is not tested by us. I cannot provide any recommendations but we have seen usesr’s websites that do not use our social sharing options but rather third party plugins.
You can give it a try.

Thank you!

Hi,

I’m not sure how exactly the pop ads are supposed to work. You should use this method of implementation in the ad spots but we have not tested them so I cannot provide a precise answer if they will work properly or not: https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
You should ask the code provider if any other implementation is required like a code in the site’s head tag for instance. The code provider should be able to provide this info.

Thank you!

Hello,

I’m not sure exactly why either because here is how it shows up on our end: http://screencast.com/t/gKqy5e6EGiiZ
You probably did not install the demo data so the demo ad is not shown. If you want to see the exact layout you will have to install the demo with the demo data included like so: https://forum.tagdiv.com/installing-demos/

Than you!

The sidebar should be hidden by default on mobiles. Check our official demo: http://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/ You will not see any sidebar on mobiles besides the content. The sidebar will fall below the content on mobile phones or if you use the mobile theme it will not show at all. You must be using a third party sidebar.

Thank you!

Hi,
If just the titles are the ones that you want changed, they are predefined content so they can only be changed through the translation panel. Check the translations section and ‘translate’ their names to the name you want
Thank you!

Hi,

Sorry but untested plugins fall beyond what the theme support can offer you. Uber menu is not a tested plugin and we have no idea of it’s functionality. You will have to hire a developer to help with the plugin implementation.

Thank you!
Bogdan B

Hi,

Well you do not have to use the child theme for custom css. Add the code in the theme panel-> custom css box
The code you added is not to hide the post views, but to hide the post title.
Please use this code to hide the post views:
.single .td-post-views{
display:none!important;
}

Thank you!

Hi,

The site name and tagline can be changed from the wp settings like so: https://www.youtube.com/watch?v=VdbjOjtG1lc
Then you will have to clear all caching and use seo yoast like this guide shows: https://forum.tagdiv.com/facebook-share/

Thank you!

Hi,

A module is the base element in our theme. A module cannot be found in visual composer. Only blocks can be used. Blocks are like containers for 1 or more modules. But on categories for example you cannot use blocks, only the base modules as Edward mentioned above.

Thanks.

Hi,

Here it is again with your class to it: http://screencast.com/t/m0rlD2rg9u3H – http://screencast.com/t/xvrSFwObm
Check any other code in the theme panel custom css box beforehand though as if the previous code is no properly closed, the current code will not work . Check any open tags.

Thank you!

Hi,

We have not tested our blocks with such a high number of posts. That is what Catalin meant. It is a very large number of posts and our blocks could not handle such a large number. We did not test such a high number of posts with our theme elements.

Thank you!

Hello,

Yes indeed the issue came up before but it is a wordpress issue. Please do not use any special characters in the sidebar names. Please only uses standard letters. No numbers and no symbols or character specific characters. WordPress will strip the sidebars if any of these special characters or symbols are detected.
If you do not have any special symbols, contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,
The limit is set by default to 30 subcategories in the mega menu. There is no setting to increase this but you can change the number here http://screencast.com/t/dO2h0s4J and add the one you want.
Thank you!

Yes, the correct address is contact@tagdiv.com. Sorry for the typo.
We have received your email and will reply there shortly as soon as possible.
Thanks.

Hello Alex,

If you want to have the top sharing as the bottom one, you can simply activate the top article like/tweet: http://screencast.com/t/gP6L5klA
And then you can add this css in the theme panel-> custom css box:
.td-post-sharing-top {
border: 1px solid #ededed;
padding: 10px 26px;
margin-bottom: 40px;
}
The word share cannot be added with css though. If you want the work share to appear on the top as well you will have to edit the theme core files to add the different html structure required.

Thank you!

Hello,
Unfortunately the social counter will pull fans. A personal page has no fans. Only pages have a number of fans that can be grabbed. Sorry but the social facebook counter will not work with personal profiles.
Thank you!

Hello,

Sorry but you will have to provide more details to what you want to achieve.
I can only make out the part about the block showing pages. You can make a block show a page instead of a post by changing the post type lie so: http://screencast.com/t/wn7lDfbvvAZD
This guide should help: https://forum.tagdiv.com/block-settings-guide/
I’m not sure what the 100000 entries are and what download are you referring to?

Thank you!

Hello,

A simple search through the docs would answer this question: https://forum.tagdiv.com/7-days-post-sorting/
The popular sorting needs to be activated from the theme panel and it is based on the post views. It needs the post views to be active for the sorting to work. The jetpack stats module sorting needs the jetpack plugin. It uses jetpack to return the proper posts.

Thank you!

Hello,

Unfortunately not all plugins work with premium themes. We have not tested MailMunch so I cannot say for sure if it will work or not with our theme. We only tested these plugins: http://screencast.com/t/zM08Ofoj

Thank you!

Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!

Hi,

The google fonts are different fonts and our theme cannot combine them into one single string. If you use many fonts you will see this happening. Please try to use only one or 2 fonts on your site. We have 2 default fonts already so 2 are already loaded. If you use 2 more, then they will be 4 loaded. As for the rest of the page speed issues, you should follow this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/ as your site is not optimized.

Thank you!

Upon checking your site again I see that thumbs are ok in the big grid now: http://screencast.com/t/f1GGzG9xV
And they are thumbs, not the full image cropped like before. You maybe had caching that prevented you from seeing the change. Please check again. If you still have trouble with the thumb on new posts pleaswe provide a link to such a post and contact us via email at contact@tagdiv.com providing wp-admin so we can login and investigate this thumb issue.

Thank you!

Hello,

This is the way the theme was built. It seems normal to us though. If you do not like this functionality you can alter it by customizing the theme code if you have the proper coding knowledge.

Thank you!