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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,

The counter should increment each time you go back to the first page of the smart-list. But on your end there is this weird change in views. Please use the ajax post views option: http://screencast.com/t/d9SnTrDu and disable all plugins except visual composer, clear cache and reset cdn files.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Yes it seems the timer is not mentioned in the guide.
You can leave the timer to 600 seconds as that is the value recommended by the plugin author.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

You can transfor the read more into a button using this css:
.td_module_17 .td-read-more a{
font-size:16px;
background-color: #7799ef!important;
padding:10px;
color:white
}

As for the comment fonts section:

#reply-title{
font-size:16px!important;
}
.td-form-comment textarea, .comment-form-input-wrap input[type=text]{
font-size:16px!important;
}

Thanks.

Bogdan B.
tagDiv Staff

Hello,

The header box is simply a transparent box that will show the background image through it. If you want to see the image, you have to assign a background like so: http://demo.tagdiv.com/newspaper/category/template-style-8/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately the theme width cannot be changed in our theme. Our theme elements were built based on a fixed width and changing this width will cause theme elements to not position properly anymore. Our theme was not built with a dynamic width in mind.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. It could be a plugin conflict or it could be a broken visual composer element. Please try to recreate the layout on a dummy page and see if the sidebar still behaves strangely

Thank you!

Bogdan B.
tagDiv Staff

Hi,

This is a simple issue to resolve. Please update your mobile theme plugin and the error will go away. Download the latest theme package from envato and install the mobile theme plugin from there.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

There is no trouble in what name was the theme activated. Just keep track of this modification if the situation arises where we ask about it, but you can use it as it is.

Than you!

Bogdan B.
tagDiv Staff

Hello,

You can create something similar using a tab element like so: http://screencast.com/t/lP7jxkKS and have different categories set in each tab separately. The first tab is the default one that will show so you can filter the news category in the first tab and go from there.
I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

I’m not sure why this happens but it might be aq faulty install of the theme or a plugin conflict. The option is available and working fine on our end: http://screencast.com/t/ZLQpMaUdJd
Please try the above solutions by disabling plugins or re-installing the theme. Use FTP as it’s the safest method to update

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please check the header and footer sections of the theme panel. There is no other theme location where logos can be found. Please provide an example of what logo are you unable to change and we will help as best we can.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately you cannot limit the thumb system just for the featured image. Sorry. This system will create the thumbs for all images as the theme has no sway of knowing which image you will use as featured and which one you will not. The thumb system creates the thumbs when uploading an image in the media library as that is the only way it can. You set it as featured after that step so there is no simple way of removing the image sizes for the other images. What you can do however to lit space on your server, is to disable any unused thumbs from the theme panel. Make an assessment of your site and write down the elements that you use and only use thumbs for those particular elements. You can use the guide you pointed to learn what module uses which thumb so you can deactivate the unused ones.

I hope this helps.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Now that is a really old version of our theme that indeed was rtl compatible, but RTL was discontinued for the problems it caused our themes. Since the immediate following version (newspaper 4), RTL was discontinued and no longer supported, We are now at version 7 so you can imagine, there is no rtl support anymore ever since newspaper 3. Sorry for the inconvenience caused but there is no easy way of changing the theme direction. You can switch the language to a rtl one, but the theme elements will not switch places. It can only be made through customization and we do not have any solution to provide in this regard. If we had, we could have simply marked the theme as rtl compatible, bunt unfortunately this is not the case.
If you decide you cannot make the customization needed or you cannot hire a freelancer to help out, we will be able to provide a refund so you can choose another theme that is rtl compatible.

Thank you!
Bogdan B

Bogdan B.
tagDiv Staff

Ok,
I saw the issue. How are you implementing these videos. We only recommend using the standard wordpress embed function or the theme featured video implementation. The plugin you are using (video robot) is not tested and we cannot say for sure if it will work properly or not with our theme. Please use the embed video of WP inside the post content: https://codex.wordpress.org/Embeds

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Header style 11 will use your full logo. In your case it’s http://www.thedowntowndweller.com/wp-content/uploads/2016/11/unbothered1-01.png If you want a smaller logo, simply re-size it in your preferred photo editor as the theme will use exactly the size you upload on the 3 full logo header styles: 9, 10 and 11

Thank you!

Bogdan B.
tagDiv Staff

Glad you solved the issue!
Have a nice day!

Bogdan B.
tagDiv Staff

Hello,

There is no simple way of altering the break point for the mobile menu unfortunately. Please provide a link to your site and an example of how your menu is “spilling” It should display exactly like the one on our official demo: http://demo.tagdiv.com/newspaper/

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please check the guide again and set it up exactly as described there. Make sure you activate the plugin cache option first.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Here is an example of such a condition you can use to alter code for a specific post type: https://codex.wordpress.org/Function_Reference/is_post_type_archive
https://codex.wordpress.org/Post_Types

I hope this helps.

Bogdan B.
tagDiv Staff

Hello,

The css seems to be added to the same css as the color so you can use this code to change the font size:
.comments .form-submit input[type=submit]{
font-size:16px!important;
}

The font settings are the same in 7.5 though (https://forum.tagdiv.com/how-to-update-the-theme-2/)
If you want to change the text on the read more button you can do so from the translation settings here: http://screencast.com/t/Z09ylO2Ge

As for it’s style, that is determined by the demo you use. The button style can only be altered through css.
Pleas provide a link to your sie so i can inspect it and provide the proper css

Thank you!

Bogdan B.
tagDiv Staff

The correct theme structure needed for the thumb is this one: http://screencast.com/t/o6ZJAw7jvtj
I’m not sure why your folder structure is altered but we suggest deleting the theme files and uploading them again using ftp: https://forum.tagdiv.com/install-via-ftp/
I’m not sure what happened on your end but it may be due to your customization so we suggest installing the theme again in it’s default state and we do not recommend altering the theme folder structure.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Are you referring to the registration email sent? Please also test this on a wp default theme as the registration process comes from WordPress, and we just style it differently. We do not change the wp functionality.
Let us know if the issue is there on a wp default theme as well.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to increase the page loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/ and as a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It seems the buttons on posts are a bit different from the one I exemplified, that use visual composer. Another technique to add a button to your site is create it in visual composer and then simply copy over the shortcode from visual composer into the post content in text mode. That is how i provided the first example for the button.
http://screencast.com/t/6fbs0b5HoG9F

Thank you!

Bogdan B.
tagDiv Staff

Hello,
In order to change the name of the child theme you will have to edit 2 places:
First change the name in the child theme style.css: http://screencast.com/t/aS831GzMeM and then change the chilkd theme folder name.
Thank you!

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