Hi,

The colors displayed on the category tags are the colors you set to your categories. If you have no color set to them in the theme panel-per category setting, there will be no color shown. Please make sure you have colors set to different categories like so: http://screencast.com/t/DgJtgNKk

Thank you!

Hello,

The space comes from too many menu items. If you add more menu items that fit on the same row, the logo will mve above the menu creating the space you see. Please remuve a menu item and the menu should go back on the right of the site.

Thank you!

• This reply was modified 9 years by Bogdan B..

Hello,

Unfortunately the mobile theme is still in version 1 and there are not too many options for customization added to it. Fonts can be changed with css for mobile but image sizes cannot be changed even in the main theme. Image sizes are fixed in our theme and each element has it’s own predefined thumb.

The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:

.td-post-author-name div { display:inline; }

Sorry for the inconvenience.

Thank you!

Hi,

You can also disable all plugins except visual composer, clear cache and reset cdn files in order to make sure there is no plugin conflict affecting the images.

Thank you!

You should also tr to update your version of the plugin if you still want to use it. You can use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Well the latest update is included in the latest update of the theme. if you want to update the plugin you must download the theme package from envato and install the visual composer plugin from there: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you!

Hi,

The child theme is a bit complicated to understand at first. It is basically a re-write of the main theme.
Not all of the files in our theme will work from the child theme though .The main functions.php file requires custom implementation to be able to re-write the main file and all of the WP_Booster folder will not work as well from the child theme. If you move the post template files to the child, the theme will use those files and not the ones from the main theme. You have to use this guide to create the child theme properly: https://forum.tagdiv.com/the-child-theme-support-tutorial/ It’s basically a mirror image of the main theme.
However there is one important thing to know about a child theme. It is not update proof. This is a common mistake users make and update their themes and do not update the child theme causing lots of issues. The child theme serves the file you add to it. if that file is modified in a future update and you serve the old modified version of the file from the child theme, there could be consequences.
\So when using a child theme you have to keep a look-out if the files you added to the child theme get updated. If they do, you need to re-create your child theme with the current theme files and re-apply your modification. A child theme helps you skip a few updates as not all files get modified on each update but it is not update proof.

I hope this is clear enough…

Thanks.

Hello,
There are a great deal of plugins out there that provide a maintenance mode or coming soon page. Our theme does not have any options for this and plugins are the easiest choice of adding a maintenance mode page. Plugins are the reason features are missing from themes as there is no need to add something in your theme when there are tons of plugins that already offer this possibility.
Thank you!

Hello,
Our theme does not have such a blank template option. We can provide a custom made blank template via email if you make a request at contact@tagdiv.com. But you need to keep in mind that this is not an official implementation and it is not tested with all of the theme features. We have not made official tests with it and that is why for the moment it is not part of the theme features.
Thank you!

Well this requires coding skills. We cannot do it for you, we can only point you in the right direction. Try to insert your shortcode in different places in the file and see the result it creates. We have not tested this, we only pointed out the file you need to edit. We cannot provide a specific solution for something that is not tested but we can guide you to where you can add your modification.

Thank you!

Well as I wrote above, it depends on the header style that you use. https://forum.tagdiv.com/header-styles/
There is a file for each header style that you use. If you use header style 1, you should edit header-style-1.php
Thank you!

Unfortunately there is no simple way of customizing the theme files. If the setting you want cannot be done through the theme settings, then it probably means it will have to be re-applied on every update (almost). Depending on the modification a child theme can spare you a few updates worth but even a child theme is not update proof as if the file you modified also gets updated, you still have to replace it in the child theme and apply your customization again. And not all files will work from the child theme also.

Thank you!

Hello Ned.

We are not aware of this so you will have to run a few tests. Please switch to a wordpress default theme and see if the issue is the same. You might want to check a few ssl tutorials or wordpress and see if that does not fix it.

Thank you!

Hello,

Problem 1: the inline ad can be set to show after a set number of paragraphs from the theme panel: http://screencast.com/t/lGYeRNbtuGRd

Problem 2: The main content width when using a sidebar is 696 pixels. there is no simple way of adding a 728 pixel width ad in a 696 px widtb container. The way your plugin ads it is by forcing it to go outside the boundries of the main content: http://screencast.com/t/xHpJDZ9PbAu Our theme cannot place a 728 pixels width ad inside a post with a sidebar active.

Problem 3: We have not tested link ads with our theme. We only tested the standard adsense ads. Special types of ads sometimes require special implementation based on the ad recomandation.

Thank you!

Hello,

Well page speed optimization is not part of the theme. Sorry but I cannot provide any insight into this. It is a very person thing and depends on lots of factors from the hosting that you use all the way to the content on your site. We provided the general things to do to possibly increase loading times but we cannot guarantee 100/100 for everybody. This is for advanced users and you have to know what you are doing to increase the loading speed. Optimization is not an easy thing to do. We suggest getting someone to help you with it who knows his way around page speed improvement. We have no customization department so we cannot do it for you.

Thank you!

Hello,

Well the kk star rating is a plugin that is not provided by the theme and is not tested to work with our theme. I cannot offer any solution if an external untested plugin does not work. This is not part of the theme support. We only recommend the tested and approved plugins. Here are the plugins we have tested: http://screencast.com/t/rZP4g8dlK
Any other plugin that is not on this list is not tested and we cannot provide any implementation method for it. Sorry
Thanks

Hello,
Please read the mobile theme documentation to learn about the mobile theme functionality: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello,

Our the uses the default user roles of wordpress. We do not change any functionality of WordPress in this case. If you want to edit the user roles and add or remove any permissions, you will have to use plugins that can offer this kind of features as our theme has no such settings.

Thank you!

Hello,

The standard footer info font is controlled from here http://screencast.com/t/hXalOQZiN but I see you added a second about us section in a standard text box. In this case you will have to use css to alter the font as a textbox grabs the standard body font and changing that will affect more elements than the footer section.
Try this code:
.td-footer-wrapper .textwidget{
font-size: 18px;
}

Thank you!

Hello,

This is because you activated the mobile theme plugin. Please read this guide to learn about the mobile theme functionality: https://forum.tagdiv.com/the-mobile-theme/

Thank you!
Bogdan B

Hello,

Our theme provides a number of post templates to choose from but there is no simple way of creating a new one. It can be done through the theme api system but you will need coding skills to do it.

Thank you!
Bogdan B

Hi,

If you edited the dummy data, then it will get removed when switching or uninstalling demos. If you want to restore the theme homepage to the demo style without reinstalling it, you can do it by adding elements in visual composer and replicating the design. you can create your own design on pages using our theme modules and blocks. Play around in visual composer on page edit and you will see it’s pretty simple to add or remove content and change the settings: https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,

The latest articles section is added by the page template. Please change to a page template that does not use the latest articles element: http://screencast.com/t/WlCkcFlH1upo

Thank you!

Hello,

Unfortunately our theme does not have such an option, The mobile version offers a mobile menu and a search icon. These elements cannot be removed from the theme settings in order to have the full width logo and no menus. it will have to be made through customization.

Thank you!

Hello,

We only tested the page speed test on the homepage. We only suggest scanning the homepage on the page speed tests, not other parts of the site. We have not tested posts, categories, tags or other templates.

Thank you for your understanding.