Hello,

Header styles 9, 10 and 11 will show the exact size you upload you logo in. However, please make sure you upload he full size, not a thumbnail of your logo: https://www.screencast.com/t/xpeVGHXyaAf

Thank you!

Hello,

Please use this guide to make the proper memory allocation to your site:
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

That is the body background color you have set as grey. The mobile version shows the background. The containers on the mobile version cause the background to be visible on top of the image. You can add this custom css n your theme panel under the custom code section to change the background for mobile devices:L

@media(max-width:767px){
body{
background-color:white!important;
}
}

Thank you!

Hello,

The meta info is handled separately for posts and for other templates such as pages or categories. If you want them removed from the etire site you also have to disable them from here: https://forum.tagdiv.com/meta-info-modules-blocks/

Thank you!

Also check the wp memory and set it to at least 96 mb or even 256 mb if you use more than 10 plugins as low memory can also throw a 500 error: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

I’m not sure if the jetpack plugin can detect likes coming from the likebtn plugin. We have not tested this functionality. I think the plugin author is best suited to answer this question.

Thank you!

Hi,

The guide was posted under the best of forums section: https://www.screencast.com/t/S6LwHo14

Thank you!

Hello,

The background for the entire site can only be changed with custom css. Please try this code:

.td-main-content-wrap, .post{
background-color: #000000;
}

Thank you!

Replied in the other topic. No need to post the same issue multiple times as we answer all questions.

Thank you!

Hello,

Sure, we will gladly help, but I cannot see a problem regarding the video size though:
https://www.screencast.com/t/gnwbkF5O5nS
Please provide more details to what you re referring to.

Thanks

Also, the images could be affected by a js error. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

If you want a specific category layout, you will have to use the cloud library plugin and import a category layout. Then you can customize it in the tagdiv composer and save the template. Then you can apply the template you created to your category page in the theme panel under the per category settings: https://www.screencast.com/t/ibY7kWFeTD

Thank you!

Hello,

If you want to make a redirect, please read this guide: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/

Thank you!

Hello,

We encountered no errors with the new version of WP. Do not enable Gutenberg yet as the theme needs to be adapted for the changes. This will be done in future versions. If you want to test Gutenberg, you can do it on another install with a wp default theme.

Thank you!

Hello,

If you install a demo without content, you will not get the page style. Only when importing with content will you also receive the page lyaout. if you want to keep the page layout as your own but not the rest of the content, you will have to first install the demo with content, then make a copy of the homepage and then uninstall the demo. This will remove the content including the homepage, but you will be left with the copy you made. Then you can install the demo without content and you will also have the homepage.

Thank you!

Hello,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

The featured video option in our theme only recognizes facebook, youtube, vimeo or dailymotion videos. If you need to implement videos from a different network, you will have to embed them into the post content. You will not be able to use them as a featured video. Sorry. You can always set your post as a video post and set a featured image manually like you would a standard post. Then use a post style that will not show the featured image like post style 5 or a custom cloud library template. then the video you emebed will be the first element on the post.
You do not actually ‘need’ the featured video spot except for the particular video post templates.

I hope this helps.

Hello,

Unfortunately we have not tested the max mega menu plugin so i cannot say for sure why this happens. If you use a page menu for instance, you can create the layout on a page using the tagdiv composer and set it as a mega menu item like so: https://forum.tagdiv.com/page-menu/

Thank you!

Hello,

Please check this topic: https://paradite.com/2013/12/07/solved-issue-with-vglnk-all-websites-having-a-script-related-to-vglink-attached-to-the-end/
You probably have a chrome plugin/extension causing this. Please test from a different browser

Thank you!

Hello,

The color change you are seeing is the default theme color which loads first and then your own custom color is applies. This is the way css works in cascades. This effect becomes more visible if you make speed optimization and move the css load to the page footer. We cannot say for sure about the logo until we can inspect the site though.

Thank you!

Hello,

Our theme text always starts from the left as it is not a RTL direction. Please provide more details to what you mean. I cannot see any difference in the text orientation or position in the fitness demo.

Thank you!

Sorry but we have not tested auto-ads neither in the standard theme or the amp version. We do not have an official implementation method for auto-ads. you can try ad a few ad plugins for this type of ad.
Thanks

Hello,

The amp plugin has it’s own date function that has to be modified in order for it to show the updated data. Changing it in the main theme will not affect the amp plugin.
At the moment there is no plan in this regard. I will add this as a suggestion though for future updates but this will have to become more popular if we are to consider implementing it into our theme. We get lots of requests and have to prioritize based on popularity.
For a solution in this regard on the standard theme (non amp) please check this topic:
https://forum.tagdiv.com/topic/post-last-updated/

Thank you!

Hello,

Please check this guide: https://kb.yoast.com/kb/your-site-isnt-indexable/
You can also try https://digitalshiftmedia.com/solution-to-your-homepage-cannot-be-indexed-by-search-engines-error-message/
https://wordpress.org/support/topic/yoast-seo-update-causing-issues-your-homepage-cannot-be-indexed-by-search-en/?replies=13#post-7735045
Firewalls such as Wordfence can also cause this issue

Thanks

Hello,

This is most likely caused by a js error either from a script you added to the theme or coming from a plugin conflict. If you say nothing worked in your debugging of the issues, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Than you!