Hello,
Unfortunately our theme does not have this option so if a mobile device is detected, it will load the mobile version. I cannot say for sure if any plugin for this will work or any other tool as we have not tested any.
Thank you!

Hello,
In order to have featured posts, you need to have the featured category present and add posts to it. That is how you mark featured posts in our theme. If for some reason you do not have this category you can simply create it. The name needs to be “Featured” and the slug “featured” If you create a category like that, then it will work like the one that the theme creates by default and you can add the posts you want to it.
I hope this helps.
Thank you!

Hello,
If you stop using the theme on that site, you do not need to de-register. You can simply remove the theme from the site and use it on another with the same registration code. The license specifies you cannot use it on more than 1 site, but if you move it to another domain, it won’t be a problem.
As for the update process, please follow this guide to see the different ways you can update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hello,

We understand your frustration and we do understand the inconvenience of not being able to use your preferred plugin. Unfortunately this is the case with all premium themes. The code we created cannot be recognized by all plugins as it’s a custom code and plugins are built on the standard wordpress code. In order for us to make the polylang plugin compatible we will have to change a lot of the theme code. It is not an easy modification or adaptation we can make. If it were so, we would be able to add more and more plugins to the tested plugins section, but unfortunately this cannot be the case as different plugins use different functions to work. We can make one work and break another. Plugins also get updated and their code gets changed as well. Even if we were to hack our theme to get the polylang plugin to work, it does not mean it will work if the plugin gets updated. For the tested plugins on our list, we always have to make the proper adjustments for their updated versions to work with our theme and we simply cannot do this for every plugin out there. We are sorry for the inconvenience caused by this issue. It bugs us as well but unfortunately there is little we can do about it. We would love to be able to provide a fully compatible theme with all of the plugins out there so our users can benefit from all of the features available, but unfortunately this idyllic world does not exist. The world of coding is a very ruthless environment:)
If the polylang plugin is needed for your project and our theme cannot be the one that can provide the best solution for you, we will be able to provide a re-fund so you can chose another theme that best fits your project. You can request a re-fund from the envato platform if you so desire.

Sorry for the inconvenience and thank you for your understanding.

Hi,
Unfortunately post descriptions are added with seo yoast as the theme does not offer any seo tools. Yoast is the recommended seo plugin to use as it has been tested to work properly with newspaper.
For more details please read this guide: https://yoast.com/wordpress-seo/
Thank you!

Hi,
Please try to upload another image to see if it still gets cut, as i have tested this on my end again but there is no cutting of the image except for cropping: http://screencast.com/t/PbLBJHoQNKq. Maybe you should try a different aspect ratio of your image and add a bit of height to it. I can’t say for sure as we are not the plugin authors. It works fine on our end.
Thank you!

Hi,
It depends on how you compressed the images. We recommend compressing them like this guide shows: https://forum.tagdiv.com/how-to-make-the-site-faster/ (step 3)
Thank you!

Hi,
The post title color can be changed with this code:
.td-post-title .entry-title{
color:red!important;
}

You can add the post template classes to it like the example above.
Thank you!

Hi,
the image quality is also affected by the compression. Please reduce it and regenerate thumbnail again .There is no compression method that does not reduce quality. Here is an example of how compression works: https://homepages.cae.wisc.edu/~ece533/project/f06/aguilera_rpt.pdf
Thank you!

Hi,
Well the big grid uses featured posts. Those are posts you add in the featured category so you do not need to alter the grid code, just remove the posts from the featured category and they will not show up in the grid.
Thank you!

Hello,

You can place ads inside your post content by simply pl,acing the ad code in text mode (html mode) on the post itself. If you want this option across the whole site, our theme only provided 1 article ad: https://forum.tagdiv.com/article-ads/
If you need more article ads, then there is no setting for this and it has to be made custom.
Here is an example of what steps to take in this regard if you want to tackle this task: https://forum.tagdiv.com/topic/need-to-place-multiple-inline-content-ads/

Thank you!

Hi,
Your image seems to have a resize propriety on it that is not added by our theme. It could be a tool for images that you use. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check your images again. If you have any image optimization tools on your server, please also disable those.
let us know how it goes.
Thank you!

Hi,
Unfortunately the back to top icon can only be targeted with css as there is no theme setting for it. please use this code in the theme panel->custom css box:
.td-scroll-up{
background-color:red;
}
Thank you!

Hi,
Unfortunately our themes were not designed with a full width in mind. The content width was added fixed and all elements depend on this fixed width. You can have full width content in visual composer though but if you add a background image or color, the site will go into boxed mode. We are aware of the many full width requests but unfortunately if we have to add a full width layout, basically all of the theme elements will have to be re-created from scratch which unfortunately is not so easy to do, but who knows what the future will bring.
Thank you!

Hello,
Thank you for this solution. The opacity is added by the loading animation (lazyload) if you remove this option, the opacity will be 1 for all images.

Hi,

If you want the same slider to appear across the whole site you can add it in the header files. Depending on the header style that you use: http://screencast.com/t/6blkMnuZYl You can use a do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/

I hope this helps.
Thank you!

Hi,
This is a wordpress issue where the na,ke of the sidebar itself makes wordpress strip the sidebar. If you have any special characters inside the sidebar name; even a dot counts. WordPress will eventually strip it of content. Please do not use <>?,./'[]{}!@#$%^&*() or any other symbol in the sidebar names. Just plain text.
Our theme does not remove content from the sidebars.
Thank you!

Hi,
Premium themes cannot be updated through the wordpress dashboard. In order to get notifications about updates for your theme you must install the envato plugin. Please follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
And also make sure you update all the plugins that come with the theme : https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also update the social counter plugin.
Thank you!

Hi,
Please read this guide regarding the primary category and how it affects the sidebar: https://forum.tagdiv.com/primary-category/
The sidebar if set to default has a hierarchy so the order is as follows post->category->default post/blog template
I hope this helps.
Thank you!

Hi,
I understand this, but this is a theme category setting that requires a background to display properly. The grey color is a transparent background and images will show up behind it. if you have no image, the transparent background appears as this grey color. If you want you can simply change the template from here: http://screencast.com/t/oZaux1oUu, or use this css to change the grey color if you do not want to use a backgorund:
.td_category_template_8 .td-category-header{
background-color:#11025f!important;
}
result: http://screencast.com/t/OcnWl2jb
Thank you!

Hi,
Your image is too small. Update a larger image and make sure you insert the full width image from WP not a thumbnail: http://screencast.com/t/aOngvSLkwI The theme will crop images but it will not enlarge them.
Thank you!

Hello,

Thank you for your appreciation. We try to update our theme as much as we can.
1) I will add this suggestion to our list for future uopdates and pass this information on to our development team.
2) you can change the top header color from the theme colors section of the theme panel: http://screencast.com/t/C6Xd59Aa
3) I’m not sure what gap you are referring to as you have a trending now element between the slideshow and the header. If you want to remove it, simply delete the trending now element from visual composer
4) Unfortunately setting a background image will make the site go into boxed mode so there cannot be a wide version if you have backgrounds.

Thank you!

Hi,
These plugins are provided free along with our theme updates so you cannot update them from the dashboard nor can you activate them. You will have to wait until we release the new versions for the plugins along with our theme updates. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Please make sure you update your theme to the latest version as there was an issue with the related articles element that was fixed in the current version. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!

Hi,
I have inspected your site and saw the white spaces. These are actually empty adsense ads you placed inside your post content. Please remove the ads or replace them with other working ads as they are not delivered by google.
Thank you!