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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
There is no setting for this unfortunately. The site will go into boxed version when a background image or color is applied. If you want to change the box width, you can do so with css:
.td-boxed-layout #td-outer-wrap{
width:1200px!important
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please try to create a fresh install of the theme by using this method: https://forum.tagdiv.com/install-via-ftp/
and then try to install the demo without other plugins installed. Disable all of theme except visual composer, clear cache and reset cdn files.
If you still have issues with the demos, please contact us via email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I tested this and it seems this is how facebook provides the embed code for their iframes. You can either adjust the iframe code or use a facebook embed plugin. I cannot recommend any though as they are not tested.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Upon more investigation I found that the homepage in newspaper 7 got an extra class and a h1 tag for SEO purposes so the solution in the documentation must be updated as well. The code you used seems to work properly and affect all of the pages. It’s just the homepage that gets the extra class.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Try to use this code for the logo:
.td-logo img{
width:130px!important;
}

This code will re-size the logo to the desired dimension and align it to the center of the screen. It should work for every page not just the homepage.
Hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
If you want the ad to be present on every slide below the featured image, then please add the code like so:
http://screencast.com/t/Gtene2ovzI
Thank you!

Bogdan B.
tagDiv Staff

Hi.
It’s not a bug if it was not added. The definition of a bug is something that is not working as expected. For these elements, they work as expected as the code for these items was not added in the smartlist. So technically it’s not a bug as the smartlists works exactly as the developer intended them to. I understand that the components are missing but this was a decision made when the smartlists were created. I will pass this information on to the development team and hopefully we will introduce these elements in a future version of the theme.
Thank you!

Bogdan B.
tagDiv Staff

Hello Martin,
Unfortunately both your requests cannot be done as our theme is build with a fixed width and fixed ration of sidebar vs content. If these are altered, all the theme elements need to be adjusted to the new width and ratio. This will involve lots of customization.
Thank you!

Bogdan B.
tagDiv Staff

Now we received it. OK, we will look over the issue and come back to you via email
Thank you!

Bogdan B.
tagDiv Staff

Hi,
I inspected your gif ads and they seem to work as expected. Please check them again.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Now your site is in maintanance mode so we cannot access it. Please try the following.
1. Create a sub-domain
2, make a fresh install of WP without rtl
3 Install the theme and visual composer only
4 Test the footer
If you still get this border on that sub-domain with no custom modification, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. If your main site has layput issues due to customization done to the theme, please remove your custom code and check again.
Thank you!

Bogdan B.
tagDiv Staff

Hi
Please clear your browser cache as I have tested this on multiple browsers. The 2 logos have the exact same dimensions.
https://www.22places.de and https://spielwiese.22places.de
Try this from a different machine.
Thank you!

Bogdan B.
tagDiv Staff

Hi,

The method posted by Catalin is the only way of adding a background color or image to your site. you will have to user css to add images as well. The theme works like this: If you do not set a background image or color, there will be only a single container over the full width of the screen so you cannot have a backgground that only appears on the side of the content. This container is only added once you set a color or image from the thme panel. That is why the header and footer go into boxed version, to make room for this background container.
If you want to add an image, use the code Catalin provided and instead of a background color, add a background image like so:

.td-main-content-wrap {
background-image: url("image url here");
}

Thank you!

Bogdan B.
tagDiv Staff

Hello Manfred,

The tint can be disabled by using this css code:
.page .td-image-gradient-style8:after{
display:none!important
}
.page .td-post-template-8 .td-post-header{
background-color:transparent!important;
}

Add the code in the theme panel-> custom css box
result: http://screencast.com/t/ezPO2PvnxwP

Thank you!

Bogdan B.
tagDiv Staff

Hello,
The smartlists work in a different way than the normal post/article. The title and alt tags were not added to the smartlist element. At the moment there is no solution to implement the title and alt tags to the smartlists. I will ad this to our update list and hopefully in a future version of the theme we will be able to implement them.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

The ad can be added through the theme files as there is no setting in the theme panel for it. You will have to use a do_shortcode function like so:
$buffy .= do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');
http://screencast.com/t/CdtFm4tuWI6 for the top ad
and add the code here for the bottom ad: http://screencast.com/t/ArLMAzh56m

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately there is no easy way of doing this as the category titles do not accept html. This will have to be done by altering the theme files and adding conditions for every category title.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The sign-in button from the mobile menu can be hidden from this setting: http://screencast.com/t/Ikd3fDek
Unfortunately this will also remove the sign-in from the desktop version as well, so if this is not waht you want, you can use a custom css to only remove the sign in from the mobile menu:
.td-menu-login-section{
display:none!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hi,
1) The GPS function in chrome seems to be a bit off. You have to set your browser properly to allow location. Try it with Firefox or Internet explorer to see if the gps works properly.
2) Unfortunately you have to add the weather widget for every location by creating separate sidebars and separate widgets for each one. There is no option for multiple locations based on the category.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want to filter specific categories in the ajax filter of the block you can do this using the category id’s placed here: http://screencast.com/t/2rjuDkSl
Thank you!

Bogdan B.
tagDiv Staff

Hi,

You can use the same parameters and just change the classes for the code. I will add all of them in the same code:
.td-header-wrap .td-header-menu-wrap-full, .td-header-top-menu-full, .td-footer-wrapper, .td-sub-footer-container{
background: red; /* For browsers that do not support gradients */
background: -webkit-linear-gradient(red, yellow); /* For Safari 5.1 to 6.0 */
background: -o-linear-gradient(red, yellow); /* For Opera 11.1 to 12.0 */
background: -moz-linear-gradient(red, yellow); /* For Firefox 3.6 to 15 */
background: linear-gradient(red, yellow); /* Standard syntax */
}

Thanks.

Bogdan B.
tagDiv Staff

Hello,
Unfortunately this message was added by the plugin authors in the latest version but disregarded free versions like the one we provide. The message can be ignored as the free version cannot be activated. You can use it like before without activation.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Smooth scrolling is no longer required and was removed in the latest version of the theme. Please disable this function. Also the jagged scrolling does not come from the smooth scroll. It could be a plugin conflict. Please try to deactivate all plugins except visual composer, clear cache and reset cdn file.
Thank you!

Bogdan B.
tagDiv Staff

Hello Jenny,
I have checked your logos but they display exactly the same in both versions as you can see here: http://screencast.com/t/XrRyweZEbO
Please let us know if you have any further issues with this.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please make sure you update your theme to the latest version (7.1.1) and update your social counter as well to version 4.1. You need to disable and delete files from the plugins area and install the plugin again from the theme package
Thank you!

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