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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hello,
You can create simple 301 redirects from one link to another by following this guide:
http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
Thank you!

Bogdan B.
tagDiv Staff

Hi adam,
The screenshot you provided is in classic mode. Please click the back-end editor and check for the editor. The mobile theme plugin adds a second editor that does not use visual composer, but you will find the standard editor below. Scroll down a bit.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The first part is the tab elements.
You need to add grids or blocks to the tab sections in visual composer and make sure you set the block elements to a category that has posts to display. if the block is filtered to show a category that does not contain any posts, the block will not show up as it will have nothing to display.
As for the footer, you can set it up to your liking from the theme panel -> footer section
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately this cannot be ‘translated’ as it’s a standard measuring unit (maybe converted to miles?). There is no option in the theme to switch it to miles unfortunately as this information is pulled from the server. i will add your suggestion to our list for future updates.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue. Please also include a link to this topic so we can identify you. Post style 5 should not show the featured image anywhere.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Instagram changed their code recently and we had to adapt the social counter for it. you will have to update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then you have to delete your social counter and install the new version from here: http://screencast.com/t/kIC04JGgbO6
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Width the code, the header and footer including menus will be full width: http://screencast.com/t/6ztV0o1PSauX unless you use a boxed header: http://screencast.com/t/dsLQWrhRQj
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please also test this on other websites to check if the mouse is behaving properly. If this is on our theme alone, than please disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The home button is a menu-item so it can be removed from the menus section of wordpress.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The theme featured video works differently and it only accepts videos from Youtube, Vimeo or Dailymotion. We have not tested Video Blogster so we have no idea of it’s functionality. Please use the default implementation for featured videos.
Thank you!

Bogdan B.
tagDiv Staff

Hello Bob,
The front-end editor from visual composer was removed as it created issues with our theme. I’m not sure how the “element selection doesn’t close” but issues with CV were caused by the latest version of wordpress and VC 4.9
Please update visual composer to version 4.11.2.
You can follow this guide: https://forum.tagdiv.com/how-to-use-visual-composer/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
When you set the colors for the background, there is a transparency slider you can adjust: http://screencast.com/t/LgwAaOR9yNv
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The option does not depend on the header style. Please use this setting: http://screencast.com/t/CPobs5jid8b
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want to add a text to all posts, you must edit the theme files and add your text for all post styles that you use. Every post template has it;s own file: http://screencast.com/t/4u2ChxPesMw
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately newspaper 4 used icons directly from the theme icons. You can either change the icon from the theme files if you have the proper coding skills or change the icon with css and add a background image to the element:
http://www.w3schools.com/cssref/pr_background-image.asp
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want to remove the search icon, please use this css code:
#td-top-search{
display:none!important;
}
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can only add widgets to a sidebar from the widgets area of wordpress: http://screencast.com/t/4DuWFkNwz7
All the widgets are listed on the left side of the screen and the sidebars are on the right. When you click on a particular widget it will ask where you want to place it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The post views were not designed to work on modules and blocks, but you can follow this topic to see how you can edit the theme files and code the views in:
https://forum.tagdiv.com/topic/view-numbers-in-block/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The latest articles element uses modules, not blocks so they cannot be edited from block settings. The settings for the latest posts can be found here: http://screencast.com/t/2NlsvUe7
Modules will only show up on 3 columns if there is no sidebar. Remove the sidebar and try different modules from the settings.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please make sure you update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the issue is still there after the update, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please update your version of visual composer to the latest 4.11.2. Use this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Every demo has a custom style set to it using custom css. If you want to reduce the top padding of your homepage, yopu can use this code:
.home .td-main-page-wrap {
padding-top: 5px!important;
}

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please disable any caching plugin and use only the recommended one which is this one: https://wordpress.org/plugins/wp-super-cache/ (make sure you clear all caches when you change caching plugins)
If it’s not a cache plugin causing the issue, then please contact your hosting to check for any caches set-up from the host that could influence the theme elements.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately we cannot provide any insight into this matter as the plugin is not tested and we have no idea of it’s functionality. For page speed we recommend this tutorial: https://forum.tagdiv.com/how-to-make-the-site-faster/
And a note on speedbooster: https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please follow this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/
If for any reason you cannot set up php.ini you have 2 alternatives. One is to add these values in htaccess or contact your host and have him set them up from their side.
Thank you!

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