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Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi,

You can create a tab element in visual composer and set it;s tabs to anything you want. Here is an example of a tab elements with a big grid 5 for each tab and a different category set to it:
1) add a tab element: http://screencast.com/t/UIYMNnJa
2) http://screencast.com/t/hC7jRqgNyh
3) add a big grid 5 to each section and filter the category you want for it to show: http://screencast.com/t/gzvjRt75S6
You can do this for each tab section.

I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please follow this topic to see how you can order the categories in the mega menu (altering of the theme files is required)
https://forum.tagdiv.com/topic/problem-with-mega-menu-2/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Maybe you do not have comments active on your site. Please activate comments from wp first: http://screencast.com/t/gStSyEwgBbMG, then there is the theme panel: http://screencast.com/t/8LfJY99UAxwM or maybe on the post itself: http://screencast.com/t/zZAXS1zrSH3
Please check these settings and let us know how it goes. If you still have trouble with the post commens, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Also include a link to this topic.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The block you pointed out is a block 23. That is how it displays on the ‘say what’ demo. Here is the default block 23 : http://demo.tagdiv.com/newspaper/block-23/
Hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can translate the title for the news ticker with anything you want from the theme’s translation section here:
http://screencast.com/t/ubJNzIAy1IDB
Thank you!

Bogdan B.
tagDiv Staff

Sorry but plugins cannot be over-written from the child theme. You will have to modify the main files. luckily, the plugins do not get updated on every theme update so you will probably not need to re-add this modification very often.
Thanks.

Bogdan B.
tagDiv Staff

Hi,
Unfortunately function.php is a bit different when used from a child theme. It will not re-write the file in the main theme, but rather the code will apply over it. this is better detailed here: https://codex.wordpress.org/Child_Themes#Using_functions.php
Basically the code you add in the child theme’s functions.php has to have a higher priority than the code from the main theme, otherwise your code will not apply.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately I have no easy solution to provide. This is possible through customization, i was stating that it’s not possible from the theme settings. This however falls beyond what support can offer you though. We cannot provide any custom work at the moment. Sorry!
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Upon more testing It seems there is an issue regarding the 7 days post views that is explained here:
https://forum.tagdiv.com/topic/7-days-sorting-popular-not-working/#post-94153
Unfortunately we have not found any viable solution for this yet. We will fix this as soon as we can implement a better 7 days sorting.

Sorry for the inconvenience ad thank you for your understanding.

Bogdan B.
tagDiv Staff

Hello,

I have tested this and there seems to be a problem sith the single image titles. You can use a temporary fix to align it left but the border cannt be added as it requires another container.
.wpb_singleimage_heading{
display:table!important;
}

You can try an alternative solution. Add a text with title element and lace the image inside it:
http://screencast.com/t/Wjlhy7w4r This shopuld provide the desired results on the front-end.
I will add this to our list for further investigating.

Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please make sure you get the correct category Id’s from here: http://screencast.com/t/VZsvWAFOyj3 or on newspaper 7: http://screencast.com/t/GPH913Q0lEpL and place them in the multiple categories filter: http://screencast.com/t/5Kuvv6cjc9Ed
If the categories that show up on your site are sub-categories, then they have to be excluded with a – in frontof them.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you want to have the menu like on the demo, you need to install the demo itself as every demo has a piece of custom css inside it to alter the theme style. Some of the features cannot be replicated on the default demo without custom modifications. If you want to use the code from the demo, you can find it in the demo’s css file here: http://screencast.com/t/gsqC9Ltk
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict. Then check the instagram widget again.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately we have not tested the weather widget with entire countries. It is meant to work with cities. As the theme panel instructs, you are meant to place a city name not an entire country: http://screencast.com/t/YoVpwXbu It could work with countries but you could get mixed results and not have it working properly. Please use the weather widget with the intended settings.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Unfortunately the theme has no such options so that will not be an easy task as the blocks must be changed and conditions added to them to exclude the specific category only for mobile phones. You can replicate this method to apply to your blocks on the homepage if you have the proper coding skills: https://forum.tagdiv.com/topic/exclude-specific-category-from-big-grid-on-category-pages-and-mega-menu/
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Our theme has no options for pdf implementation so you most likely need a plugin for it like https://wordpress.org/plugins/pdf-embedder/ but this is not tested so i cannot say for sure if it will work. Try a few plugins out and see which one works out for you.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please provide an example of where you are getting the error and in what situation. Please provide as many details as possible so we can identify the source of the problem.
Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can simply disable the plugin from the plugins section and also press the del;ete files button and then install the new version like so: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

The sidebar can be configured from the theme settings on pages, categories or posts. On pages the sidebar can be added directly on a page in visual composer on a split row. On posts or categories you can chose a sidebar form the widgets area or create your own. It can be selected from the post settings or from the category settings of the panel.
Please check our documentation on sidebars to learn how to set them up: https://forum.tagdiv.com/sidebars-tutorial/
https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Bogdan B.
tagDiv Staff

Hi,
The blocks can be configured from block settings and a specific category can be set to it. Please try to filter just a specific category for a block or a sorting option to see if the block responds to the new settings. Also make sure you clear your cache as sometimes cache can affect any setting on your site.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
The H2 tag must be used by you in the post content if you want it. Add a title on your site and make it a h2 tag from the mce editor. It;s as simple as that. The SEO tool analyzes your site, not the theme elements. If you do not place a h2 tag, then it will say you have none.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
It does take a bit of time for it to update as the counter is affected by cache. I have checked your site and it now shows your likes properly.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
if you test one of our posts from the demo: http://demo.tagdiv.com/newspaper/ you will see that no errors are being returns, so there is something on your end that is causing them The structure data tests all elements so if you removed the post author or date published or other elements, the test will detect that they are missing from your post and are required. Enable them from the theme panel and these errors will go away.
Also try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again and compare the results.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Also if your ads were placed in the ads section they will not show up on the mobile theme. You have to place the ads for the mobile theme in the mobile theme panel at the bottom of the standard panel under plugins’ settings. There you will see the mobile ads section.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
The related articles is not a plugin but a built in feature of the theme. Unfortunately this element does not support infinite loading. It can only display as much as 4 rows of related posts. You can see it;s settings in the theme panel->post settings.
Thank you!

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