Hi,
Unfortunately our theme has no such option. You will either have to do it custom if you have the required knowledge or find a plugin that has such a feature.
Thank you!

Hi,

The shadow can be removed with a custom css:
.mfp-figure:before{
display:none!important;
}
Simply add the code in the theme panel->custom css box.

Thank you!

Hi,
The description was not meant to be displayed on the author box itself, but only when a user is clicked. This is the default behavior of the theme, and if you click on the author, the description is there.
That was a customization you made based on my first reply on the top of this topic. That class was added custom, so maybe you replaced the file when you updated the theme and your customization is gone. You have to do it again.
Thank you!

Hi,
You will find the best answer for this on the WP forums as moving wordpress is not part of the theme: https://codex.wordpress.org/Moving_WordPress
Thank you!

Hi,
Unfortunately for the mobile theme there is no top menu. There can be only the main header menu and the footer menu that can be added here: http://screencast.com/t/HsqWFK5t
If these menus do not show up at all, please provide a link so we can inspect this issue.
Thanks.

Hello,
The mobile theme uses a different file structure than the desktop theme. You need to edit this file in order to add the facebook comments to your posts: http://screencast.com/t/2HJ9YNpPgt2d
Thanks.

Please also try this without any plugins. Disable all of them except visual composer and clear all caches. That means the caching plugin , a cdn server if you use it, or the hosting cache if this is the case.
This will rule out a plugin conflict.
Thank you!

Hi,
Unfortunately PHP 7 is not tested with our theme yet and we cannot say for sure if the error you receive is caused by it. You can follow this topic to see similar issues : https://forum.tagdiv.com/topic/i-have-plobem-warning-cannot-modify-header-information/
We recommend the previous version of PHP as it;s tested to work properly.
Thanks.

Hi,
Our changelog is detiled but it’s not posted here but rather on the themeforest page: http://themeforest.net/item/newspaper/5489609. Please scroll down to this section: http://screencast.com/t/YsCOfnzx6
I will add your request on our list to implement a changelog link on this forum for easier access though.
Thank you!

Hi,
You need to have the time and date properly set up from wordpress and most important the time-zone: http://screencast.com/t/cJYDUpTXVvHr
https://wordpress.org/support/topic/why-does-wordpress-set-timezone-to-utc
Thanks.

Hi,
Please read a bit about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
It adds another mce editor for the pages and ALL the pages except the homepage need to be created in this editor to display on the mobile theme.Basically there will be 2 versions of each page. The desktop one you already have and you have to create another one for mobile without using VC. The mobile theme does not use visual composer in order to provide better loading speed.
Thank you!

Hi,
The page you suggested requires you to use a plugin like mailchimp to create the forms necesarry and then simply style your page as needed in the editor.
Thank you!

Hi,
1) First try to disable all plugins except visual composer and bbpress/buddypress, clear cache and reset cdn files. These css issues are usually plugin compatibility issues. If the problem is not fixed, please send us a link to your forum that has the issue so we can inspect it.
2) If you are referiing to the author card, then here is how we did it: https://forum.tagdiv.com/author-card/
Thanks.

Hi,

@ShibumiOz, support has not “crawled into the woodwork” as we are busier than ever with lots of questions coming our way due to the new update. We asked you to send us an email so we can inspect your issues. You already received an email 1 hour ago. (mind the support hours and the time zone)

Thank you!

Hi,
Unfortunately there is no automatic way of doing this. You can filter posts by ID but this will require you to add and remove posts from the grid manually by the post id in this field: http://screencast.com/t/1ng8pZr77Jw9
Thank you!

Hi,
The issue was already resolved if you access your site now you will see the problem is gone. That is a caching issue as when you updated the theme, you still had the old version cached. Now it seems to have cleared.
Thanks.

Hi,
I’m not sure about the second htaccess. The file you need to edit is located in the main wordpress directory.
Thank you!

Hi,
Unfortunately if you are referring to the white content background, that cannot be changed from the theme panel. There is no option for it. The contend background can only be changed through custom css.
Thank you!

Hi,
There is no option to increase the number of popular posts from the theme panel, but you can edit the theme files and change this number here: http://screencast.com/t/ivUNutPxmIV
Hope this helps.
Thank you!

Hi,
If you want to move the content, you could try it with this css:
.td-boxed-layout #td-outer-wrap{
float: right!important;
}
Thanks.

Hello,

@elocuent if you use the mobile theme, the translation will have to come from the theme panel and not other plugins. Please load a translation from here: http://screencast.com/t/nx4b5l6QB result: http://screencast.com/t/c0V7WjlZOra

@Cybergh0sT
Please disable all your plugins except visual composer and clear all your caches that means the caching plugin, a cdn server or hosting cache. Then check again.

Thank you!

Hi,
Please only use default characters in the custom sidebar names as WordPress will strip the sidebars of content when it detect any symbols or language specific characters. The sidebar names cannot be seen on the front-end so the name for them does not matter that much.
Thank you!

Hi,

The other problems seem to not be problems at all, but the mobile theme edtior now introduced with the mobile theme plugin. You cannot add visual composer on the mobile theme as it was created to not use it. There are 2 editors in page edit now. Please scroll down to see the second editor for desktop: http://screencast.com/t/Imy7o0XxET
Your pages will not display as before on mobile phones with the mobile theme. It was designed to get the most speed for mobile users and this could not be done with visual composer. If you plan on using the mobile theme you need to create your mobile version of the pages. If you do not want to use this plugin you can simply deactivate it from the plugins section.
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hi,
We have a plugins section in the theme panel, so if a plugin is updated it will be bundled with the theme and it can be installed from here: http://screencast.com/t/6TzYrQeNE3. You just need to disable and delete your current version of the plugin and then install it again from the panel.
Thank you!

Hi,
We looked into this matter.
The solution cannot be provided by us as the issue comes from the plugin itself. We will have to either wait for an update from the author or downgrade as Bintmusic has.
Thanks.