Hello,

1) The issues you are facing are not issues at all. It’s just the way the mobile theme displays content. The mobile theme will not show content created for the desktop version. It will however display the latest articles if you have them set on that particular page. If you plan on using the mobile theme plugin, you will have to create a mobile version of your pages without the use of visual composer, just by using the mobile editor (the second mce editor now available in the page edit)

2)The subscription can be made through the theme login option in the mobile menu. Unfortunately the theme has no alternative subscription method. You can try to add the widget from the sidebar inside the page content in the mobile editor. I see you use the mailchimp subscription for the newsletter, so maybe mailchimp allows you to add a subscription form inside the mce editor.

Thank you!

Hi,
Try to switch to the main theme as the child theme has a style.css that has not been updated. The files in the child theme especially style.css need to be replaced on every update as it;s a file that gets modified every time. A child theme is not update proof. Please re-create your child theme with the current version of the files and re-add your modification on the new files.
Thank you!

Hi,
We have not tested this so we cannot say for sure if it will work. This customization will not be a walk in the park as it’s not enough to simply add a few more days and the counter will work with it. The function was created on the 7 days baseline, so chances are, the whole function will have to be changed. For this, you will require php knowledge. If you cannot do it we recommend hiring a freelancer to help out as we cannot offer any custom work at the moment.
Thank you!

Hi,
It depends on how you added content to your site. If you used the demo content and edited that, then it will be lost. If you created new posts and pages, they will not be lost when switching to a new demo. The demo content will be removed when switching demos.
If you edited the demos, you will have to create a back-up of your content before changing the demo.
Thank you!

Hi,
Please follow this topic to learn about speedbooster’s compatibility function: https://forum.tagdiv.com/topic/incompatible-plugin-detected/
Thanks.

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. A plugin could be the cause of this. Or if you have any custom css code or custom modification to the files, please remove them in order to see if it does not affect the padding. (I see some modification to the module 18 from the css in the theme panel. Please remove the custom css in your panel and check the images again)
Thank you!

Hi,
It seems you need the TAB element of visual composer. The use of visual composer is not tested on posts, but you could give it a try. Test this out on a page first and add the tab element and create your content: http://screencast.com/t/CBZyuvTwwXw and then add a text block element in each tab to add content.
After you have your result, try to add it to your post in text mode simply access the classic mode and text mode on the page and copy all of the shortcodes (all the long text) and paste it in the post in text mode. You should get this result: http://screencast.com/t/uprImPL2j
Hope this helps.
Thanks

Hi,
Please make sure you have the correct thumbnails selected in the theme panel here: http://screencast.com/t/ewU8dkgV7pX If your thumbnail is deactivated from here, then it will not show up.
After you enable it, please follow this guide: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thanks.

Hi,
This can be done with custom css but i will need to inspect your site so I can provide the proper code, or if you know a bit of css, you can do it your self. You need to use the browser inspector and get the unique class for every menu item: http://screencast.com/t/jYA58Nat7vA5
Thanks.

Hi,
And if you remove the css will the description be back? Try it out and figure out exactly which part causes it.
Try to see where the description fails. For your php code or the css.
Thank you!

Hi,
The logo gets moved left from a code you added in the theme panel and not a plugin. Please remove this code: http://screencast.com/t/wPjTlcbdt and the logo will stay centered again. You do not need to specify the width for the logo as the header style you use will display the logo in it;s full width (300px).
Thank you!

Hi,
Please make sure you copy all the files in your patch. I just tested it again and it works as expected. Copy over all the files and replace the destination files and then make sure you clear any cache from plugins, cdn or hosting
Thank you!

Hi,
Well if another instagram id works, it means the widget does it;s job of grabbing the content from instagram. Please check the instagram settings as there may be something there you missed: https://help.instagram.com/448523408565555
Thank you!

Buna,
Am inspectat site-ul si se pare ca logo-ul primeste un padding-top: http://screencast.com/t/VbRYLfkVtsir
Acesta se poate rescrie cu css astfel:
.td_980_resp .td-grid-wrap{
padding:0!important;
}
Multumesc.

Hi,
I assume you want to show a page with content from contributors. In this case you can create a new page and add visual composer elements to it in order to create the layout and then filter the results from block settings based on the post author: http://screencast.com/t/L71ogANpz For this filter you will need the user ID you can get from here: http://screencast.com/t/NOooGdXZuHy
As for the image lightbox, this will work for your images if theyu are set to link to the media file. If you add another link to the image, the lightbox will no be able to display the post. Featured images work by default as they are set o link to the media file.
Thank you!

Hi,
Unfortunately our theme has no option to change the logo based on category. It can be done but it will require substantial coding knowledge as the header is a complicated part of the site.
Thank you!

Hi,
In order to update your theme without replacing all files, please only replace the files in this list: http://tagdiv.com/td_deploy/Newspaper/changed_files_7.0_7.0.1.html
There is an update patch with these files in their proper folder structure inside the main archive.
Thank you!

Hi,

@Thisguyhere,
It’s the same problem as above, Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Thenn check your homepage again without the plugins.

@Andrei,
There is no other way to install a demo besides the theme panel. Please try to install a different demo and then install the classic blog. If this fails, maybe the customization you made broke some parts of the theme so please also do a clean install via ftp and start fresh. Your content will not be lost as it is kept in the database.

Thank you!

Poti sa ne oferi un link la site-ul tau sa il inspectam sa vedem de unde vine spatiul alb.
Multumesc

Buna,

Pozitionarea logo-ului pe header style 3 se poate muta in dreapota sau in stanga forte usor cu un cod css:
pentru stanga:
.header-style-3 .td-logo img{
float:left!important;
}
pentru dreapta:

.header-style-3 .td-logo img{
float:right!important;
}
Codul se poate adauga pur si simplu in theme panel-> custom css.

Referitor la spatiul alb, acesta se aplica din logo-ul introdus. Daca logo-ul are spatiu alb, acesta trebuie redus din imagine direct: exemplu cu un logo negru: http://screencast.com/t/gsj5iIweM

Multumesc.

Hi,
We do not recommend using visual composer on posts as this is not tested and could provide mixed results. It can be activated from here if you want to use it anyway: http://screencast.com/t/x89t2ehtvV
Thank you!

Hi,
Unfortunately there is no way at the moment of adding alt tags automatically. I will add this to our update list though and if the dev team decide, it will be implemented in a future version.
Thank you!

Hi,
My bad, sorry. The pages must be created in the mobile editor as the desktop version will not display on the mobile theme. Please use this editor if you plan on using the mobile theme: http://screencast.com/t/mH8CnPHJEn
The idea was not to show less contetn on the mobile version, but to show the same content in a different styling without the use of VC. You can use the mce editor and html if you want to have good loading speeds on mobile. This is not mandatory in any way. You can deactivate the mobile theme at any time and use the default responsive version.
Thank you!

Hi,
When you install a demo you will only lose the demo content you had installed previously and the style of your current demo. The best thing to do is to create your own content and not edit the demo content that is added by a demo install as when you uninstall a demo, this content will be removed.
Thank you!

Hello,
There seems to be an issue with the related articles widget. We are working on a fix for it and we will release it as soon as possible.
Thank you for your understanding and sorry for the inconvenience.