Hi,
Please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test your videos again. If the problem is still there, then please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue.
Thank you!

Hi Sam,

If the ads are new, it can sometimes take up to a couple of days until the ads display properly on your site. The theme has no issues with adsense as it was designed to work with google ads. Please allow it a bit of time and if the ads still do not display after a few days, please provide an example of the ad and a link so we can inspect it.

Thank you!

Hello,
Unfortunately the mega-menu will show all sub-categories by default. There is no setting to change this. It can only be done by altering the theme files: http://screencast.com/t/NiBkTBJM7
For your second request, there also is no setting for it as you cannot add content to category pages from the theme panel. This will require coding knowledge as it will not be so easy to do. Or as an alternative, you can maybe find a plugin for category archives.
Thank you!

Hello,
It’s best to start out with the documentation to see how sidebars are implemented in our theme and how to use them. Please follow this topic: https://forum.tagdiv.com/sidebars-tutorial/
After you create your sidebar, you have to add widgets to it from here: http://screencast.com/t/Kwl75RCvs
Then you can select your sidebar on the posts like so: http://screencast.com/t/ETIkE0WlRdT6
Hope this helps.
Thank you!

Hello,
There is a way to do it but it will require the altering of the theme files. Please follow this topic:
https://forum.tagdiv.com/topic/move-sign-injoin-to-menu-bar/
Thanks.

Hello,
Please try to regenerate your thumbnails using this guide:
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
And make sure you have the specific thumbnails selected in here: http://screencast.com/t/k8oYxDbo
Thank you!

Hello,
You can use a bit of css to do it, but it’s a bit tricky on this header style as you have to adjust the logo as well:
.td-header-style-12 .td-header-menu-wrap-full{
height: 40px!important;
}
.td-header-style-12.td-header-style-12 .td-main-menu-logo img{
max-height: 45px!important;
}
.td-header-style-12.td-header-style-12 .td-main-menu-logo a{
line-height: 45px;
}
.td-header-style-12.td-header-style-12 .td-header-menu-wrap .sf-menu > li > a{
line-height: 40px!important;
}
.td-header-style-12 #td-top-search{
top: 25%!important;
}
.td-header-style-12 .header-search-wrap .td-drop-down-search{
top: 65%!important;
}
Thank you!

Hi,

This is strange indeed, You can try to add your custom ad shortcode in the single_template_2.php file here:
http://screencast.com/t/4zcCtQtx
If this still makes speedbooster stop working, maybe you could try another ad, like a simple image ad instead of adsense to see if there is any code related to the ad that creates this error.
I tested this on my end with the do_shortcode function both in the loop file or the single_template file, but there was no change in pagespeed and speedbooster worked as expected.

Thanks.

Hello,

Thank you for your kind words.

1) The featured image you upload for your posts needs to be at least the size of the biggest container it will display on. There is a list in our theme panel of thumbnail sizes here: http://screencast.com/t/uUNAZADLxua
Unfortunately there is no ideal featured image size. This is very subjective as different people use different layouts. There is also the post template to take into consideration. If you use a post template with a big featured image like post template 6, 7 or 8, then only a full hd image will display properly without quality loss.
You can read more about thumbs and featured images here:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
https://forum.tagdiv.com/theme-thumbs/
https://forum.tagdiv.com/featured-image/

2)Our theme does not support sticky posts as it will break the layout of the blocks. you can however filter specific posts in a block by using the post id filter in block settings: http://screencast.com/t/F1eIo8eY This way you can add specific posts to your block.

Hep this helps.
Thanks.

Hi,
This should not impact speedbooster at all. Are you sure that the custom ad 2 shortcode is to blame? Please try to remove the code to see if it really impacts speedbooster. It’s a very unlikely scenario. A simple shortcode should not impact the moving of render-blocks. Maybe you have installed a plugin that interferes with speedbooster. Please follow this topic to learn about speedbooster’s plugin compatibility protection:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Let us know how it goes.
Thank you!

Hi,
If you add a custom menu widget in the widgets area, there are 2 places it can show up. Either the footer (footer 1, 2 and 3) or a sidebar you can add on posts, pages, or category archives.
On pages you can add the widget directly from visual composer: http://screencast.com/t/20CByd7J
Thank you!

Hello,
In order to move the comments, you need to edit the post template files where the function you modified is being called.
You need to make this modification for every post style you use. Each post style has 2 files: http://screencast.com/t/7b2duo3dhe
You need to remove the comments code from the single.php files and move it over to the loop-single files right above the social sharing like so: http://screencast.com/t/kpum38ZLzgTd and paste it in the loop file inside php tags like so: http://screencast.com/t/BAF58Qsh
Thank you!

Hi,
The modules and blocks were not designed to show post views. The feature needs to be added custom. You can follow this topic to see how it can be done: https://forum.tagdiv.com/topic/post-views-on-hompage/
Thank you!

Hello,
I assume you are referring to the homepage and the video post images. It has to do with your settings, it’s not a bug and nothing went wrong. Your site actually works fine and there are no errors. Please first of all activate the placeholder image in the theme panel: http://screencast.com/t/q1cg5u4qFDQO so there will be a replacement image for situations like this. And to “fix” the video posts, please use a video post style and format: http://screencast.com/t/X7SEqC5pv and this is the most important step: add the video as a featured video:
http://screencast.com/t/5cYRGajkF4Ku
You can read more about featured videos here: https://forum.tagdiv.com/featured-image-or-video/
Hope this helps.
Thank you!

Hi,
Please check if you have any custom code implemented in the theme files or on the posts themselves. If you cannot figure it out, please provide a link to your website so we can inspect it.
Thank you!

Hello,
Our theme creates thumbnails for every image. They can be seen here: http://screencast.com/t/Gqa0c2vRjsjD
If you want to chose a featured image size, you need to have an image at least as big as the largest container the image will fit in. Basicaly, you must figure out where is the largest size your image will need to display and then you must upload the image at least as big as that container. Usually the biggest container is on the post themselves: http://screencast.com/t/vV9MmxC7
You can read more about featured images and thumbnails here:
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
https://forum.tagdiv.com/featured-image/
Thank you!

Hello,
This can be done with css. Firt you will need the page id for the page where you want the menu hidden:
http://screencast.com/t/m8DLYj7u and then use this css:

.page-id-147 .td-header-menu-wrap-full{
display:none!important;
}

Change the id number in the code to your page id number and add the code in the theme panel -> custom css box
Thank you!

Hi,

If you want to have vertical lines, the first thing that comes to mind is a table. Our theme does not have any vertical lines you can add, but you can create a html table inside your post and style it with css:
http://www.tutorialspoint.com/html/html_tables.htm
Make sure you add the code in the text mode of your post. (not visual)

Hope this helps.
Thank you!

Hello,
Thank you for your appreciation. Unfortunately we cannot provide a recommendation as we have not tested any quiz plugins. You will have to try a few of them out and see which one works best.
Thanks.

Hi,
You can use the theme on another domain if you want as long as you deactivate the old one.
Thank you!

Replied via the other topic in the newsmag forum. No need to update all of the topics and no need to create multiple ones with the same issue.
Thank you!

Hi,
As a note for other users that read this topic. These add-ons will not work with the free version of revolution slider we provide bundled with the theme. In order to use the add-ons, you will need to buy the full version of the rev slider plugin.
Thank you!

Hi,

css usually should be inserted in the theme panel. If you have the child theme active, then it should also work from there. Please make sure you have the latest version of the child theme though (the one that comes with the theme package)

Thanks.

Hi,

You need to add the code in the theme panel – custom css box and make sure your previous tag is closed if you have any other code in there.
The code works as seen here: http://screencast.com/t/MajmvFXWGR
You might try to clear your cache as well after you add the code.

Thanks.

Hello,
Please follow my tutorial on page 1 here to see how to properly set up your social counter: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!