Hi,
Maybe this topic will help: https://forum.tagdiv.com/topic/fatal-error-3/
Thanks.

Please provide more details as we cannot understand what it is you wish to accomplish.
Thank you!

Hello,
At the moment there is no such option for a fecebook featured video. It is still too early to tell if there will be such an option in the future so I cannot make any promises in this matter. The development team decides what gets implemented. Until such time you can maybe find a plugin that has such a functionality.
Thank you!

Hello,
As you can see here in our docs: https://forum.tagdiv.com/loading-image-effects/ the lazyload is an optional image effect. Images will still be loaded and the option is an animation only.
If you want to load images on page scroll, then you can use the jetpack plugin and the lazyload option or use another plugin that will only load images when scrolling. These are not tested however so we cannot say for sure which one will work best.
Thank you!

Hello,
Unfortunately there is no simple solution for this. Unfortunately you cannot remove the option for our theme settings and add it inside the wp settings. It will require quite a bit of customization for this. We recommend using a plugin as it’s the easier choice. The other one involves coding it in and you probably need to hire a freelancer for it as there is no simple solution.
Thank you!

Hello,
The error you are getting is the jetpack mobile theme which overrides our own. Please disable the jetpack mobile theme option.
Thank you!

Hello,
There is no such bug we are aware of. If there truly was a major bug in our theme, then this forum would have been flooded with messages on this matter. The fonts were thoroughly tested and they do not change upon page refresh. Please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it. Then test fonts again. The general font setting for modules and blocsk changes the general font for all elements to the desired one. It has the same effect as switching all of the options below it to another font.
The fonts and col,or scheme are affected by cache so please clear your cache after you change these settings. Another thing to do is make sure you have your system status parameters in order by following this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Hello,
Unfortunately this could be a number of things. Please try to update your theme and disable all your plugins. One of them could be causing the issue. Also if you have customization done through the API plugin, then please read the docs as this was changed due to a few classes getting changed in the code.
Maybe this topic might be of use: https://forum.tagdiv.com/topic/front-page-white-screen-of-death/
Let us know how it goes.
Thank you!

Hello,
Unfortunately we have not tested any download manager plugins so we cannot recommend any. Maybe our users can provide some insight if they used such software.
Thank you!

Hello,
Unfortunately the theme has no such option for this because we use breadcrumbs for navigation so the user knows where he is: http://screencast.com/t/zJSOk6OvwxZ
Thank you for your suggestion!

Hello,
If you use visual composer on pages, then only the pagebuilder + page title template will show titles and breadcrumbs: http://screencast.com/t/mVRgfapl5RG
Thank you!

Hello,
You can activate the theme in the main site as well. If the testing site is not an end-product as the envato license specifies: http://themeforest.net/licenses/standard
Thank you!

Hello,
Unfortunately we do not offer customization services so we can’t help you in this matter. Maybe some of our users will be able to help configure the plugin.
Thanks.

Hello,
You need to filter your blocks by the ‘latest’ sorting option: http://screencast.com/t/ewqwj6yh
You can read more about block settings here: https://forum.tagdiv.com/block-settings-tutorial/
Thank you!

Hi,
It seems your thumbnail is bigger than the original thumbnail used for this block http://screencast.com/t/WhFLnxnQTSa4
If you made modifications to the theme width, then this could be the result of that. Please change the row settings in design option and revert the settings to their default. Your thumbnail gets enlarged by css that is why it loses the quality. Please try a block 18 on a test page with no other settings or modification to see if the image still displays the same.
Let us know how it goes.
Thank you!

Hello,
We are not sure where those 2 white spots are coming from. Please provide a link to yor website so we can inspect these spots.
Thank you!

Hello,
Unfortunately this is not so easy to achieve. Our theme is based on a fixed width and a grid layout. If the width is changed then all the elements need to be adjusted to the new width. We do not recommend this practice but if you really need this modification we recommend hiring a freelancer to help out as it will be no easy task.
Thank you!

Hello,
Please note that the social counter is not a live count in order to save server requests and it’s also affected by cache so it’s recommended to allow it a bit of time to work it’s magic. And as you can see it already has: http://screencast.com/t/oGgbJQsb
Thank you!

Hello,
You need to use css for positioning. You can use floats or display:inline. Assign some classes to your elements so you can target them with css. (.mycustomclass{display:inline;})
Hope this helps.
Thanks.

Hello,
Unfortunately our theme does not have such an option, but there is the mega-menu feature: https://forum.tagdiv.com/mega-menu/ so you will have the navigation inside the menu.
Hope this helps.
Thanks.

Hello,
In this case you will have to switch the demo. That is the style loaded for the travel blog. If you do not want the travel demo and prefer the standard header style, you can switch the demo for the default one and create the travel homepage by following this topic: https://forum.tagdiv.com/topic/how-to-stop-top-header-image-from-stretching/
Hope this helps.
Thanks.

Hello,
If the ad code is new, it can take up to a few days for adsense to provide the ads themselves. I have inspected your website and the ad code is there, just that there is no ad served from google. If it will still not show in a couple days, please contact google and let them know about it. you can test the theme ad spot with another ad (a demo ad that comes with the theme or a simple image. If this will show up, it means the adsense should work fine as well)
Thank you!

Hello,
There is no option in the theme panel to add an extra article inline ad, but you could use a shortcode on your post directly like so: http://screencast.com/t/KhwMZw8r
[td_block_ad_box spot_id="custom_ad_1" spot_title="Advertisment"]
Thanks.

Hello,
Please provide more information as we cannot understand how to help you based on what you provided.
Thank you!

Hello,
I assume you are talking about the post titles (on a post page, not on the homepage). There is no setting for this so you will have to edit the theme files to do it. You will have to edit every post template (file for every post template you use) and simply move over the subtitle code above the main title:
http://screencast.com/t/YXh0xGi5PSZ
Thank you!