Hi,

If you want to remove the page title, youi can use this custom css to hide it:
.td-page-title{
display:none!important;
}

Thank you!

Hi,
The posts are different than the stretched row in visual composer. They are coded to work that way. The stretch row option comes from visual composer not the theme so that is why the option exists. Not all elements will be able to stretch along with the row unfortunately. Sorry!
As for the thumbnail upscale plugin, you will need to regenerate your thumbs for it to work.
Thanks.

Hi,
Your ad does not work on my end at all so there could be something wrong with the ad itself. Please try to use a standard ad, like the one that comes with the theme:
<div class="td-all-devices"><a href="#"><img src="http://localhost/wordpress/wp-content/uploads/2016/03/rec728.jpg"/></a></div>
If this one works, then it means the theme works as expected and renders ads. You can try your ad in another ad renderer like the adrotate plugin and see if it will work like that. If it does not work even with adrotate, then the ad needs to be checked.
Thanks.

Hi,

1) Yes, that is what I was suggesting. Don’t remove the css color, just remove the color from the theme panel so the theme does not go into boxed mode.
2) For header style 9 you can use this code to add an image in the logo container:
.td-header-style-9 .td-logo-wrap-full{
background-image: url(‘http://wowslider.com/sliders/demo-5/data/images/saarschleife.jpg’);
}
result: http://screencast.com/t/qC03xDc7a
You simply have to edit the url and add a few positioning proprieties so your image will fit properly.

Thanks.

Hello,
Some post templates have the caption hidden as a design choice. Some templates show the caption, and some don’t. Please provide the template you want to show captions on as there are several that do not show them.
The default template, template 1 and 2 show captions. Styles 3,4,6,7,8 don’t.
Thank you!

You can try to disable all plugins except visual composer, clear cache and reset cdn if you use it. This will rule out a plugin conflict.
Let us know how it goes and if the issue is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. (also include a link to this topic)
Thanks.

Hello,
Unfortunately our theme has no such feature. You will have to use plugins or find an ad server that can track clicks. Unfortunately we have no recommendation for it. Sorry! Maybe some of our users can help.
thanks.

Hi,

This guide only applies to pages using visual composer. If you want to add an image across the whole site, you will have to edit the post files or category files. Inside the header.php the image will be displayed above all content including the main menu and top menu.
For posts: http://screencast.com/t/ccJYqabD1Un and for categories: http://screencast.com/t/n7LuohrYq
I hope this helps.

Thanks.

Hello,
Unfortunately the theme has no such option so you will probably have to search a plugin for it. We cannot offer any suggestions though as such plugins are not tested with our theme.
Thanks.

Hi,
You can change the review font size with this custom css:
.td-review .td-review-desc, .td-review-summary-content{
font-size:20px!important
}
You simply add the code in the theme panel ->custom css box. If you want to revert changes, you simply delete it from there.
Thanks.

Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it.
Also please try to follow this guide to increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if you still have issues with this.
Thank you!

Hello,
Please do not try to use any other version of visual composer than the one that comes with your theme version. Remove any version you might have installed as well as the js_composer folder and install it from here: http://screencast.com/t/HVN0CJ1nH
Also please increase your wp memory limit and php memory as well by following this guide:
https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!

Hello,
I’m not sure how your sidebars are not being displayed. Please try to disable all your plugins except visual composer, clear cache and reset cdn files. This shuld rule out a plugin conflict. If you want to remove sidebars from a specific post or category, you need to remove it like so:
category: http://screencast.com/t/kdiTyzzO
post: http://screencast.com/t/Lhpj5dbQv
And from the template settings in the theme panel.
Let us know how it goes.

Hi,
You need to use the thumbnail upscale plugin together with ‘force regenerate’. You need to regenerate you thumbs again for the upscale to take effect. Please also try this without other plugins (disable all other ones except visual composer, thumbnail upscale and force regenerate) so you can avoid plugin conflicts.
Thanks.

Hi,
As you can see on our official demo, none of the category tags on the homepage have distinct colors: http://demo.tagdiv.com/newspaper/
If you are referring to the block text color, that can be set from visual composer, but the category tags will remain the same: http://screencast.com/t/DyIvZguRbOo
These category tags are different from the ones on posts that get the category color you set in the theme panel per-category: http://screencast.com/t/HwM45KMJKz – set from here: http://screencast.com/t/vnEmrEGR0Cr
Thank you!

Hello,
The video playlist element is added by our theme, so visual composer support cannot cover it. You need to use only the youtube video ID in the element field: http://screencast.com/t/CmJLfgk1S
You can use the demo videos exemplified here: http://screencast.com/t/sSmpfo4BZWqB
As a side-note, you can only use one playlist per page. if 2 playlists are used on the same page, they will not work.
You can follow this guide for more information
https://forum.tagdiv.com/video-playlist-2/
Thanks.

Hello,
I have tested this on my end and I have added it to our bug list. We will look into this and hopefully it will be fixed in a future version of the theme.
Thank you for pointing this out.

Hello,
In order to use custom ads with our theme, please use this method: https://forum.tagdiv.com/using-other-ads/
Use the div’s provided so the theme can interpret the code as an ad and apply the proper css for it.
Thank you

Hello,
You can change the blockquote font and size from the theme panel: http://screencast.com/t/GSQt3xyAu5
Note that it will only affect the front-end. You will see no change in the back-end editor.
Thank you!

Hello,
The php tag is used in places where the code has no php tag already open. If you want to place your facebook comments code inside an existing php tag then you do not need the php tags anymore as there is already one open.
In the loop single files the php tag will be necessary as there are no places you can add it that already contains an open php tag.
As for the second question, We have not tested facebook plugins so we have no idea of how they should display. If you get double comments, I assume you are seeing the ones from our theme. In this case you need to remove the comments from the theme files: http://screencast.com/t/z2S3BXiIEG
Thank you!

Hi,
It is enough information but you missed out the most important bit. Please provide a link to your website where the coupon field is so we can inspect it and see why the css does not apply.
Thank you!

Hello,
The invoice and woolabel plugins from our theme were created as extensions for the woocommerce plugin.If you intend to add products to your website and have a store set-up, then you need to install the woocommerce plugin. If you do not want e-commerce on your website, then you can disable these 2 plugins.
Thank you!

Hi,
Sorry, but I could not access your website. It returns a connection time-out. Please let us know when we can access it so we can inspect the issue.
Thank you!

Hi,
Unfortunately our theme does not stretch images. It just crops them. If you stretch a row and content, you will need to use a plugin named thumbnail upscale to enlarge your images (not sure it will work though as it’s not tested)
Our blocks were not meant to be stretched to full width so they will not display properly this way.
Thank you!

Hello,
You can create as many blog pages as you want. Simply create a page in visual composer and add elements to it. Then you can add it as a menu item in your header menu if you like. It is not necessary to use the predefined blog page from our theme.
Thank you!