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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Hi,

You simply have to enter the code provided in the soluition in your htaccess like in this topic: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ (bottom reply) and check to see if the error goes away.


<IfModule mod_headers.c>
Header add Access-Control-Allow-Origin “*”

# BEGIN WordPress

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

Thank you

Bogdan B.
tagDiv Staff

Hello,
It does get smaller as only the containing div sticks, not the outer one so just the small one is moving. You will need to target just the small area when it’s not sticky as well.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
You can edit your homepage using visual composer. Create a new page and add elements to it like in this video here: https://www.youtube.com/watch?v=ss-BEobegAw There is a slider element in visual composer and a big grid slide element as well.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your website and saw the issue with the block ajax filter. The top categories seem fine at the moment. Please try to disable all your plugins except visual composer and clear your cache. this could be a plugin compatibility issue.
Let us know if the problem is still there afterwards.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I investigated this a bit further and it seems you have pagination on your blocks and i suspect you are using the unique articles option: http://screencast.com/t/6A0zrpU1b
Unfortunately this option does not work properly with pagination when you have lots of posts and categories. Please try to deactivate this option and then filter your blocks in such a way that posts do not get doubled. either by assigning different categories to them or setting an offset.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I meant by text mode that you have to access classic mode in order to enable the standard editor and then enter text mode so you can see the page shortcodes: http://screencast.com/t/vH0HvduxRehN
Visual composer can create issues if you are adding a row inside another row. If it’s the standard tab element from visual composer you are having trouble with, please use this shortcode and add it in text mode in a blank page (like the screenshot above):
[vc_row][vc_column][vc_tta_tabs][vc_tta_section title="Tab 1" tab_id="1452692807969-ce686049-8e27"][td_block_15][/vc_tta_section][vc_tta_section title="Tab 2" tab_id="1452692807981-b8b08b23-8dd9"][td_block_5][/vc_tta_section][/vc_tta_tabs][/vc_column][/vc_row]
If this tab also create issues let us know so we can investigate further. If it does not, then please try to recreate your tab and the content within it.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
I have checked your request and it seems the font is not loaded by our theme. Our theme ads an ID to the google font like so: http://screencast.com/t/tJ3YDSVPdT (the code you provided has no ID) and the second giveaway is that our theme has SSL support integrated: http://screencast.com/t/hywvJtuah so situations like this will not occur with the theme default settings.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
Please allow access to our email address so we can analyse your website in developer tools.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
If you do not use a demo, then it is probably safe to remove the code, but if you use a demo (the default demo counts) then you will need to leave it as it is. I cannot provide a precise answer to this as it will have to be tested thoroughly to see if it will not create other problems, but at a first inspection I could not find anything wrong in removing it. (I recommend commenting it out instead of deleting)
Thank you!

Bogdan B.
tagDiv Staff

Hi,
On our end we can only see this: http://screencast.com/t/aLrwhpEJgtm on multiple machines. Please double check your ad code as i cannot help you if the ad is not visible.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
It’s always better to see the block itself as yours will not work with the provided code. It needs a more specific code. Please use this one instead:
@media(max-width:767px){
.td_block_18 .td_module_mx8 .td-module-title a{
font-size:18px!important;
}

This should do it: http://screencast.com/t/LMnimWeRRZ9
Thanks.

Bogdan B.
tagDiv Staff

Hello,

It will work if you get the shortcode from visual composer and then place it in a simple text element in the widgets area like so: http://screencast.com/t/O5ATJGmRN
Result: http://screencast.com/t/glUB7gM84SA
Thank you!

Bogdan B.
tagDiv Staff

Hello,
This problem can occur from a number of things. First of all please try to disable all plugins except visual composer and clear cache to rule out a plugin conflict. If the problem is still there then it is the way the tabs are being created. Please try it on a blank page and just add the tab. WordPress is very sensitive to open tags in text mode. Edit your post/page in text mode and make sure you use the tabs outside other open html tags.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hello Adam,
If you want to make changes to the login widget, it can be found here: http://screencast.com/t/34dKqX6rebLy
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please provide a link to your website pointing at the problem so we can inspect the issue.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
These warnings do not affect your website in any way. They are mere warnings meant for debugging. Please deactivate your wp-debugging and the warning will be displayed no more. You can read more about this here:
https://wordpress.org/support/topic/help-warning-printf-functionprintf-too-few-arguments
You can alternatively edit the wp-config from your WP folder and search for this line: http://screencast.com/t/GpSgFPbR
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Please understand that certain features simply do not work with our theme. We cannot create a universally compatible theme that can support every plugin out there. It is simply impossible. This is the case with every premium theme. As for the CDN part, I cannot understand the link between the 2. The photon feature is an option from jetpack and is an image acceleration and editing service. Not a CDN server.
Unfortunately we cannot offer any support for plugin implementation. For image optimization we recommend using another plugin: https://wordpress.org/plugins/wp-smushit/
Have a nice day ahead!

Bogdan B.
tagDiv Staff

Hi,
that is just a warning regarding the use of the important attribute. Please provide a link to your website pointing at the block you want changed so i can inspect it and see why the code does not apply.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
We understood your request but you cannot hide that part from the theme panel. You will have to edit the theme files to do it. Please follow this topic to see how it can be done but keep in mind that this method will hide the settings from all users (including admin): https://forum.tagdiv.com/topic/hide-post-templates/
You will have to further customize the code and add a condition to check for users. Unfortunately this involves custom work which we cannot provide at the moment.
Thank you!

Bogdan B.
tagDiv Staff

Hello,
Unfortunately we cannot help you with site customization. For this task you will need to hire a freelancer from sites like studio.envato.com as we cannot offer any custom work at the moment.
Thank you for your understanding.

Bogdan B.
tagDiv Staff

Hi,
Unfortunately we have no easy solution for this request as it will require further customization that cannot be tied to the code so easily. We recommend you hire a freelancer to help out on this task from sites like studio.lenvato.com if you really need this customization.
Thank you for your understanding.

Bogdan B.
tagDiv Staff

Hi,

If you had a caching plugin then you need to reactivate it and hit the clear cache button.
Please try the method from here: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co by editing your .htaccess in the root of your domain.

Thank you!

Bogdan B.
tagDiv Staff

Hello,
Our theme does not have any option to customize breadcrumbs. This can be done by changing the theme files or you can use the seo yoast breadcrumbs instead of the theme’s by following this guide: https://forum.tagdiv.com/topic/use-yoast-breadcrumb-instead/
Thank you!

Bogdan B.
tagDiv Staff

Hello,
In order to properly update your theme from version 4 you will need to follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
The most important part is to run the update script for version 4 that can be found here: http://screencast.com/t/JfBRicct
Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please make sure you follow every step from page 1 and allow it a bit of time to update as it is not a live count. It makes a few request per day so it won;t be a burden. If it still will not work after following the tutorial and after a bit of time has passed then please send an email with details about the problem. And also include your username from the forum and maybe a link to this topic so we can search the spam section in case it is needed.

@dennisjpitocco
we found the email now and will reply there ASAP.

Thank you!

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