Hello,
For custom ads you do not need to edit anything as you get the sortcode from visual composer. The ad box in visual composer allows you to add a title to it so the sortcode will look like so:
[td_block_ad_box spot_id="custom_ad_1" spot_title="Advertisement"]
Thank you!

Hello Ying-Fu,
I tested this on my end with every device i could find (including ipad, phones android + ios) but could not recreate the issue. It could be a setting from your application. Please try it with a different device to see if it behaves the same.
Let us know how it goes.
Thank you!

Hello,
Thank you for your suggestion but premium themes cannot be updated like plugins or wp themes as the code is custom and wp cannot replace custom code.
The envato toolkit sometimes creates issues (not only with our theme) so please follow this tutorial to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ We usually recommend FTP as it’s the safest method of update since it does not depend on additional software.
Thank you for your understanding.

Hello,
The social counter for facebook stooped working about a moth ago when facebook changed some of their code and interfered with our social counter. You will need to update your theme to the latest version and update your social counter plugin as well. The input method for the FB button changed since then. You will need to follow this topic and follow my tutorial on page 1 to see how to set it up: https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!

Hi,
The trending now element is a visual composer element named a news ticker: http://screencast.com/t/1gCDhxmTE
You can add it to your page as any other VC element.
Thank you!

Hello,
the front end seems to display find and I could not find any errors in your console either. If the problem is still there please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!

Hello,
I have checked your website and saw the issue but I could not recreate it on my side. Please check this issue on a WP default theme to see if the problem persists. Please also try it without any plugins. Disable all of them except visual composer and clear your cache to rule out a plugin conflict. You can also check your htaccess to see if there are any rules set that could influence the url.
Thank you!

Hello,

Well if Bluehost said it can be done then simply follow their instructions to move the domain over to Bluehost. You need to set up your wp on the new host and start importing the blogger content to WP (that will be the more tricky part as you will need to recreate quite a bit of your layouts). Rankings will not be affected as WP allows you to keep the same URL’s.
You can find some resources to help you with this task:
http://www.labnol.org/internet/blogger-custom-domain-to-wordpress/28120/
https://wordpress.org/support/topic/can-i-move-my-blog-from-blogger-to-wordpress-using-my-own-hosting
http://icanbuildablog.com/2015/01/how-to-migrate-from-blogger-to-wordpress-with-a-custom-domain/

I hope this helps.
Best of luck on your project!

Hello,
It actually depends on the ad position. If it’s a header ad in a header style then the header defines the style of the ad. Please provide an example of what ad you would like re-positioned so we can have an idea of how to help. Please provide a link to your website and specify which ad you want edited.
Thank you!

Hi,
We try to add more features with every update so we hope in a future version we will be able to implement more woocommerce options as well.
Thank you for your understanding.

Hello,
Unfortunately our website is made custom. There is no template in the theme for this option so it will have to be hardcoded. You can have this option for posts though: (post style 7).
Thank you!

Hello,

Please create new topics for issues as this one being a sticky one, it will be difficult to follow. (We would have to constantly check it for new posts).

@sennasempre Unfortunately we cannot know the future so we cannot say what will be changed in version 4.4.2 and if there will be any issues with our theme (WP officially stated they will fix the issues created by 4.4.1 but just as easily others could be created at the same time). What we do know is that if there will be any issues, they will be fixed as soon as possible.

@BhawaniGarg Your problem is different than the one created by WP. Yours sounds like a plugin conflict so please disable all plugins except visual composer and clear your cache. If the problem persists please create a new topic and provide as many details as possible. Provide a link to your website as well so we can inspect it.

Thank you!

Hello,

Please use the following method to see your custom ad. Create a page and ad an ad box element to it using visual composer. Then set the ad to custom ad 1. Now your ad should be displayed on the page. If it does not, it means you either have no ad placed in custom ad 1 in the theme panel or the ad code is not ok. If the ad displays ok on the page, then you can access classic mode and text mode to get the shortcode:
http://screencast.com/t/07sbC8nyj8bo – http://screencast.com/t/vvz2fR9Y
If your ad is anything other than adsense you will need to use this method to implement it: https://forum.tagdiv.com/using-other-ads/

Let us know how it goes.

Thank you!

Hello,
There is one more thing about the speedbooster plugin. It has a compatibility function. In it’s code you can see a list of plugins and if any other plugin is found that is not on the list, speedbooster will shut down.
Check in System status if the plugin is active: http://screencast.com/t/slBN4kNf To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/ Please ensure you have removed on have commented the correct snippet of the code.
I hope this helps.
Thank you!

Hello,
This is strange indeed. We have no reports of issues with these icons until now so maybe it was a temporary glitch. Hopefully they will remains visible from now on. Please let us know if the problem reappears.
Thank you!

Hello,
Please try to disable all plugins except visual composer and clear your cache to rule out a plugin conflict. If the problem is still there, please provide a link to your website so we can inspect this issue.
Thank you!

Hello,
I have checked the table again and there seems to be no fixed width but for some reason it is not responding to any css styling. I do not know how it is implemented but you may have to recreate it or use another method of implementation. Please check the code in the back-end to see if there are any open tags. That usualy cause the sidebar displaying wrong. Please try to insert your table in another post…an empty one. simply add the table itself and a sidebar to see if it behaves the same. If it does, then you will need to change your implementation method. You can easily create a table with html by following this link: http://www.quackit.com/html/html_table_generator.cfm
Thank you!

Hello,
Unfortunately the theme has no such option but you will most likely find a plugin that has such a functionality. We usually recommend adrotate for this as most users seem to have it working properly on their website.
Thank you!

Hi,
The solution I provided above suggests you edit the .htaccess from the cdn server.
Thank you!

Hello,
Unfortunately we have no tested solution to minify the css without problems. There are multiple plugins that have this option but they do not seem to work 100% for everybody. Try a few of them out with a bit of trial and error and see which one does not create any issues on your website.
Thank you!

Hi,
Please check the visual composer settings and make sure you have all elements active in role manager: http://screencast.com/t/Bik3Oe8egjhw
If everything is active in the plugin settings you can try to deactivate all plugins except visual composer and clear cache to rule out a plugin conflict.
Let us know if the problem is still there afterwards.
Thank you!

Hi,

you can change adsense sizes for every viewport from the theme panel: http://screencast.com/t/96tJiDlw6U1
Unfortunately there is no way to adjust the ad for different smartphone models. You can have it responsive but the theme does not have such in depth control over the ad sizes. You can maybe find a plugin that has such an option.

Thank you!

Hello,
This is the response we provided via email:

I’ve looked into this post – http://www.virtualmagie.com/articles/critiques/matos/jeu-de-cartes-bicycle-fireworks/
And the images were not added at their original size – http://screencast.com/t/vhvE8SKcV
To make sure they are fully displayed you have to add the image at it’s original size – http://screencast.com/t/QPCbkeH7DwH
If you want to use 696×0 you could modify wordpress medium thumb – http://screencast.com/t/2G6AOLpp09ov
Regenerate all thumbs using Force Regenerate – https://wordpress.org/plugins/force-regenerate-thumbnails/
After that you can select the medium size – http://screencast.com/t/xqlJAJzvrL
Another thing you may want to check is the padding – http://screencast.com/t/hprB7kCJgJG – http://screencast.com/t/YisDxhHEd8g

Thanks.

Hello,
You set the link in the theme panel: http://screencast.com/t/8cjhvpcUD2
Thank you!

Hello,
Please try the facebook like box on any other sidebar to see if the problem is not from the plugin itself. Jetpack is tested to work with our theme but not all options are tested. You can also try other widgets in your custom sidebar and see if they get displayed. If only the jetpack option is not working then you need to find another sharing plugin. You can also try to disable all plugins except visual composer and clear cache to rule out a plugin conflict that interferes with the sidebar.
Let us know how it goes.
Thank you!