Bogdan B. Hello,
In order to change a specific viewport font size you have to use media queries like so:
@media(max-width:767px){
.td_block_18 .entry-title{
font-size:10px!important
}
}
Thank you!
Bogdan B. Hello,
In order to use ACF you need to add shortcodes in the desired place in the theme files so a basic knowledge is required on how the WP template hierarchy works. you can follow their official docs to get an idea of what to do: http://www.advancedcustomfields.com/resources/displaying-custom-field-values-in-your-theme/
You will also require basic PHP knowledge to tie in the shortcode to the existing code.
You can also do a quick search through our forums to see solutions other users found:
https://forum.tagdiv.com/search/advanced+custom+fields/
I hope this helps.
Thank you!
Bogdan B. Hello Carmen,
The missing image is actulay an ad with an image set to it that cannot be found at the path specified: http://screencast.com/t/b4Y1fGQUm
Please check to see if the image is present in the path or change the image from the ad you set to your post.
Thank you!
Bogdan B. Hello,
you can see the file path in the screenshot i provided in the upper left section.
The file is td_module.php found in: newspaper/includes/wp_booster/
Thank you!
Bogdan B. Hi,
Please replace the previous code with:
.td-ss-main-sidebar .textwidget a{
color:#931313
}
Thank you!
Bogdan B. Hello,
This issue was resolved for most users by following this guide: http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
I hope it helps.
Thank you!
Bogdan B. Hello,
Unfortunately the plugin is not tested to work with our theme and we cannot say for sure if it will. We have no idea of the plugin functionality so we cannot offer a precise answer. The best thing you could try is use another plugin to render the ads such as adrotate and then use your CFmonitor implementation. Unfortunately i have no better solution as this type of plugins is not tested.
Thank you!
Bogdan B. Hello,
I have checked your website and saw that you use a h6 instead of paragraphs. Please try to use normal paragraphs before removing the space from the caption. If you still have this issue, you can use this custom css to remove the margins from the caption text:
.wp-caption-text{
margin: 1px 1px 0 1px!important;
}
Thank you!
Bogdan B. Hello,
We are sorry for the inconvenience caused but it should not have been such a big thing. If you follow the steps for updating then it really should have taken a couple of days to recreate a few elements on your website. A few month’s worth of work from 3 different developers is a bit of an overkill not to mention the price you paid for their services. Updating is simple enough by deleting the old theme, installing the new one and running the update script as suggested in our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/
We tried to maintain compatibility between the 2 versions as much as we could.
Again, Sorry for the inconvenience. Please let us know if you require assistance and we will happily help out where we can or provide solutions or alternatives to your problems.
Thank you!
Bogdan B. Hello,
Please provide an example or more details about what elements are missing. If you are talking about visual composer elements, please make sure you have all of them active in role manager in VC settings: http://screencast.com/t/Ls4RAArWHf
If all options are active in the VC settings, then please try it without any plugins. Disable all of them except visual composer, clear your cache and check the elements again.
Thanks.
Bogdan B. Hello,
Please check your table again as you have a fixed width set to every TD tag (128px) Set these to 20% each so you will obtain a 100% width in your 5 column layout. Or maybe if you have borders and padding, you could set them to 19%. Try out a few table properties and wherever you see a fixed width in the code, change it to %
Thank you!
Bogdan B. Hello,
Did you by any chance update from versions 4 of the theme? If this is the case, then you need to use the update script found on the welcome screen : http://screencast.com/t/KdkDhRI7A9W
Please follow this update guide and carefully follow every step: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also please update the plugins by deleting them and installing them from the plugins section of the theme panel: http://screencast.com/t/m4akX7uH
Thank you!
Bogdan B. Hello,
Unfortunately the plugin is not tested with our theme and we cannot say for sure if it will work 100% or not. If the plugin is not compatible with our theme, you have to find a solution for implementing it. Unfortunately we cannot offer any support for plugin implementation as we have no idea of it’s functionality.
Thank you for your understanding.
Bogdan B. Hello,
Our theme was built to be compatible with most seo plugins so using a seo plugin such as SEO Yoast should fix any SEO related issues.
Thank you!
Bogdan B. Hi,
For now leave it there and we will see when the next update comes out if the fix needs to be removed or it can be left there. It is too early to tell right now and we need to test this if we are going to give a statement weather you should remove it or not.
Thank you
Bogdan B. Hello,
I tested the method from the post again and it still works. You simply need to follow along with the instructions and copy over the piece of code provided. there are 2 places in the code for an article top and article bottom ad: http://screencast.com/t/qsUId1pGv8
If you only need one of them do not add the code in both places.
As for the second request you need to be more precise as to how you are inserting your custom ads.
Thank you!
Bogdan B. Hello,
Unfortunately there is no option in the them to set the default page template and we have no easy solution to provide except editing the theme files. This will be no easy task I’m afraid. You will most likely need to hire a freelancer to help out on this one as we cannot offer any custom work at the moment.
Thank you for your understanding.
Bogdan B. Hello,
If your icons are not present anymore it means you deleted the URL from here: http://screencast.com/t/gpAsEDdoi
Simply add your social URL’s here and icons corresponding for that particular network will appear in the top menu and in the footer.
Thank you!
Bogdan B. Hello,
You will need to increase those parameters you pointed out. The system parameters should be green. Please follow this guide to increase these values: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Bogdan B. Hello,
Please update your theme to the latest version and update your social counter as well. The facebook button does not work anymore in your version because fgacebook changed their code and we had to adjust the social counter to work properly again. Please follow this topic and my tutorial on page 1 on how to set up the social counter.
https://forum.tagdiv.com/topic/social-counter-facebook-fan-count-incorrect/
Thank you!
Bogdan B. Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Thank you!
Bogdan B. Hello,
You can add a target=_blank attribute to the links in the theme files in ordert to oppen them in a new window. For this you will need to edit td_module_single_base.php like so: http://screencast.com/t/vW7jIwRUJ
Add target="_blank" before the closing a tag and the links will open in a new window.
Thank you!
Bogdan B. Hello,
You can use this custom css to adjust the size of the logo:
.td-logo img {
max-width: 55%;
padding-top: 46px;
}
result: http://screencast.com/t/iLE6Gouo2g
Thank you!
Bogdan B. Hello,
Please provide more details to your problem as we cannot understand what the issue is.
When you type http://www.domain.com, it still load http://www.domain.com as normally.
The 2 links are the same. What should it redirect to? Please try to provide a better example so we can understand better how to help.
Thank you!
Bogdan B. Hello,
Unfortunately this is not a known error to us. We had no reports of it yet and we could not recreate it. Please try to reinstall your theme as files might have got corrupted in the process.
https://forum.tagdiv.com/install-via-ftp/
If the problem is still there after reinstalling then please send an email at contact@tagdiv.com and provide wp-admin. Please also include a link to this topic.
Thank you!
