Hi,
Please make sure you update your theme and use the latest version of the social counter. The old one will not work anymore. Make sure you have the app key option in your social counter and then use the method above to get the key and insert it in the plugin settings. Please note that this is not a live count. If there is a connection problem the counter could go to 0 and then get your followers again when it refreshes. You can refresh it manually as kstockl suggested above.
Thank you!

Hello,

You will need to have reviews on your posts in order to get them to display on modules. Every module/block displays these reviews if the post has them: http://screencast.com/t/gCelJ0YM6rF

(just a tip: If you write in the same topic you will only delay the answer. We answer from oldest to newest and writing in your topic will move it to newest and delay your turn.)

Thank you

Hello,
In order to have this option you will need to update your theme to the latest version. The option was introduced in version 6.6 of our theme. Please follow this link to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the visual composer plugin: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,

In fact this is a default behavior for touchscreen devices. There is no hover on a touchscreen so if your start or sport links would work, how would you access the sub-menus? Right now you touch start and the sub-menu pops-up. If you would touch start and if it were to work, it would take you to the start page directly and the sub-menu would be redundant. A solution for this would be not to make your menus that contain sub-menus clickable.

Thank you!

Hello,

Sorry for the delay,
We investigated this issue further and there truly seems to be a bug with the new version of WP.
It seems the big grid element is causing issues when it is not specified on a category page.
This will be fixed in the next version of the theme. Until that time there are 2 solutions you can use
The first one is to use a big grid on your category page and that solves the issue.
The second one, if you do not want a big grid , you need to use this code:

if(empty($query->is_feed)) {
if ( $paged > 1 ) {
$query->set( 'offset', intval($offset) + ( ( $paged - 1 ) * $limit ) );
} else {
$query->set( 'offset', intval($offset) );
}
}
In this file: http://screencast.com/t/VTA7WyDf7gT

And it should fix the error.

Thank you and sorry for the inconvenience.

Hi,
Maybe this solution will still work:http://stackoverflow.com/questions/26911447/remove-php-extension-after-moving-site-to-wordpress –
http://stackoverflow.com/questions/14425881/wordpress-htaccess-how-to-remove-all-the-php-extension-except-index-php
Give it a try!
Thanks.

Hello,

If we release a new version of newspaper in the future there will not be as many problems on the update process as updating from 4 to 6. We will probably not change the whole code again. Updates are a certain thing. We always try to improve our theme, but it does not mean we will start from scratch every time we release a new version.

Thank you!

Hello,
We investigated this issue and there truly seems to be a bug with the new version of WP.
This will be fixed in the next version of the theme. Until that time please use this code:
if(empty($query->is_feed)) {
if ( $paged > 1 ) {
$query->set( 'offset', intval($offset) + ( ( $paged - 1 ) * $limit ) );
} else {
$query->set( 'offset', intval($offset) );
}
}
In this file: http://screencast.com/t/VTA7WyDf7gT
And it should fix the error.
Thank you and sorry for the inconvenience.

Hi,
You can use this code to adjust it:

#ub_admin_bar_wrap .ub_admin_bar_image{
padding:0!important;
margin-top:-3px
}
#wpadminbar *{
vertical-align: bottom!important;
}

Thanks.

Hello,
I have checked your website and there seems to be no blurry images. The module 2 you use uses a 324×160 thumbnail and it seems to work as expected.
Here is an example of a thumbnail vs an actual image: http://screencast.com/t/pk7Nvtf6vg
Thank you!

Hi,
You can probably add a condition to the authors.php or edit the 404 file if you wish. You can reference this topic: https://codex.wordpress.org/Function_Reference but unfortunately I do not have an easy solution for this.
You can find the 404 page code here if you want to change it: http://screencast.com/t/hQocCg5ETUjg
Thanks.

Hello,

As it is a new feature, it would have to be implemented into the theme to work. If people request this feature to work with our themes, we will consider implementing it in a future update. But at the moment i cannot promise anything.

Thank you for your understanding!

Hello,
I have checked your smartlist and have not found anything wrong with it. Did you fix the error in the meantime?
Please provide more details if the error is still there.
Thank you!

Hello,
The theme does not control what facebook grabs when sharing a post. You can however use SEO Yoast and it’s sharing option in order to have better control over your shared content.
Thank you!

Hello,
Please provide a link to your block widget you will like to change the color for. The back-end can only be changed from the core files: http://screencast.com/t/WohetAwAtSF It cannot work with css code added in the theme panel. The front end can be edited with css in the theme panel but we cannot inspect your website to see what that particular block is: http://screencast.com/t/lwbKHiJnUzBp
Thank you!

Hello,
If you used our plugin and created the td_book CPT, you can set it from the block settings to display on your homepage: Simply use the ID you gave your CPT (our plugin uses ‘td_book’) and add it to the post type field in block settings: http://screencast.com/t/F9OwlGOrnKd (i set mine to show booksa and posts.) You can use the same method for the latest articles: http://screencast.com/t/Hn9kwjZdk
Result: my book is displayed both in my block and in my latest articles section along with the posts :http://screencast.com/t/VDE2zUGwpV4
I hope this helps.
Thank you!

Hello,
It is possible as long as you do not use it on 2 sites at the same time. Envato only allows the use for one project at a time: http://screencast.com/t/i7C0Mwlks.
Thank you!

Hello,
The instagram button will appear on your social counter if you enter your instagram id here: http://screencast.com/t/pSjzNqJWkzd – http://screencast.com/t/a8ETMMgD
It will grab your followers and add a follow link to the social counter but it is not an instagram sharing option. For this you will have to use a plugin as the theme has no instagram sharing button.
Thank you!

Hello,
Please provide more details to your issue so i can understand better. The pagination is usually on the bottom of the modules, not on top of them. Please provide a link to your website and an example of this issue so we can inspect it. A screenshot of what you mean would be helpful.
Thank you!

Hello,
Is this ad an adsense or another type? For adsense you can just paste the ad code in the theme panel ads section and use these settings for it: http://screencast.com/t/j2sjZdLLKr
If your ad is non-adsense then you need to follow this tutorial on how to implement it: https://forum.tagdiv.com/using-other-ads/
Let us know how it goes.
Thank you!

Hello,

You can actually find solutions online for all of them. Use google and do a quick search:
1) https://premium.wpmudev.org/blog/how-to-disable-the-wordpress-plugin-and-theme-editor/
2) https://wordpress.org/support/topic/how-do-i-delete-the-admin-account
3) You have to set your file permission correct. Set 750 as file permission on your wp-config.php.

You can even find “wordpres security ultimate guides” online as a compilation of all security related modifications you can do.
As for the plugins, unfortunately these are not tested and i cannot say for sure if they will work or not with our theme.

Thank you!

Hello,
Please try to disable all your plugins except visual composer, clear your cache and purge cdn files if you use it in order to rule out a plugin conflict. Also if you have any custom css modifications, make sure they do not affect the search widget and check to see if all tags are closed correctly. This problem can easily be fixed with css as it has an absolute positioning. you can add this code to re-position it if you want:
.header-search-wrap .td-drop-down-search{
left: 680px;
}
But finding the root of the problem is more important than coming up with a workaround.
Thank you!

Hello,
Unfortunately the theme.js file cannot be edited through the child theme. You will have to add the code Aling gave you in the main theme for it. Please follow this guide to see how to set up your child theme: https://forum.tagdiv.com/child-theme-support/
In this same tutorial you will find the answer to your second question. Unfortunately files from wp_booster cannot be edited through child theme.
Thank you!

Hello,
you can add a custom sidebar to a category from the theme panel. Enter the specific category from the category menu and then assign a custom sidebar to it: http://screencast.com/t/vEFbZmL3tCV5 you can then add content to your sidebar from the widgets area: http://screencast.com/t/AH3PA6aLfw
Unfortunately you cannot add content to a category page (except the sidebar). You can only select the layout of the posts.
It can be done if you know a bit of coding and edit the theme files.
Thank you!

Hello,
Every modification you make is going to affect other parts of the website. Css is not dynamic. If you change an image size, css will not automatically adapt to the new size. It will maintain it’s position and styling. You will need to edit the css as well to adjust all the titles to your new thumbnails.
Thank you!