Hello,

Our theme was designed to work with adsense so the issue is probably from google. Please go trough the adsense troubleshooter pasted below and contact your ad provider if you still can’t manage to make the ads work: https://support.google.com/adsense/answer/1208336?hl=en
Let us know how it goes.

Thank you!

Hello,
Unfortunately the woocommerce files do not work with the child theme. Here is a list of files truculently supported by the child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/
As the documentation suggests we try to improve our child theme support with every update. We hope in a future version we can implement more child theme support with our themes.
Thank you for your understanding.

Hello,
This is a known issue. Facebook recently updated their website and changed the code the social counter picked up. The problem is on our list and we will adjust our counter to the new facebook version as soon as possible.
Thank you!

Hello,
You can use the <a rel="nofollow" href=""></a> tag. If this is not what you mean, please provide more details to your problem.
Thank you!

Hello,
1) and 2) You can change the size of the thumbnail for different blocks/modules from here: http://screencast.com/t/Iei8sdmyw
You can see where the thumb size is used in the theme panel: http://screencast.com/t/Ko9yHuFtqoWQ
After you change a thumb size, please make sure you regenerate your thumbnails otherwise the modification will not apply.
3) You can make your modification “update proof” by using a child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/, but this is not entirely update proof because if the file you use in your child theme gets changed in a future version of the theme, you will have to adjust it to the new file. There is no modification that will be entirely update proof.
4) Unfortunately we cannot offer custom work, not even paid one at the moment. You can hire a freelancer to make the customization you need from sites like studio.envato.com.
Thank you!

Hello,
Sorry about the delay,
It can be done but not that simple. You need to add this code http://pastebin.com/7N9ghjs9 here:
http://screencast.com/t/0zV3WSCkzrp6 – http://screencast.com/t/bpl5ViYBoiqF
You can change the proffered posts to remove.
Thanks.

Hello,

I have checked this on our demo site and on my testing site and nothing showed up: http://screencast.com/t/wOqqlSkYWl
I could not recreate the issue. Your site on the other hand has a few errors in the console: http://screencast.com/t/hqZplpkR6fW

Thank you!

Hello,

It can be done only it will require custom modifications. Visual composer elements were not designed to work with category pages. You can add VC elements to the category page if you edit the core files either the template file or the top post file: http://screencast.com/t/aSHu4ciI and add a do_shortcode function
Every VC element creates a shortcode which you can see in text mode when editing a page. This shortcode can be used as the example above to force the page to display a block.
<?php echo do_shortcode('enter visual composer shortcode here');?>
It will require additional css to adjust the layout but this is the general idea of how it can be achieved.

Thank you!

Hello,
Sometimes FaceBook has problems in getting the featured image. You will have to use the OG tag from the SEO Yoast plugin as described here: https://forum.tagdiv.com/facebook-share/
I hope this helps.
Thank you!

Hello,

Actually the header is not that far from our own header styles: http://screencast.com/t/nmL4klbk4kM.
It has the exact same elements to it except for the live radio widget.
You can see a list of header styles you can chose from here: https://forum.tagdiv.com/header-styles/
If you wish to replicate the header you will need a few css adjustments and modification though.

Thank you!

Hello,
Unfortunately there is no option for it at the moment. The menu you suggested is custom built . You will need custom work to get it done (or maybe a plugin). I visited the site and they actually removed their custom menu so I could not inspect it.
Thanks.

Hello,
I have tested your website and saw the adblock issue. It does not originate from the them, there is a conflict on your end that adds a 0 opacity to your images. This issue usually originates from a plugin conflict and the lazy load animation. You can try to disable lazy load and check your images again or if the problem is still there, disable all your plugins except visual composer and check again.
Let us know how it goes!
Thank you!

Hello,

Unfortunately there is no option in the theme panel for it, but it can be removed with css:

.td-backstretch{
transition: opacity 0s!important;
}

Just add the code in the theme panel->custom css box and the fade will be removed.

Thank you!

Hello,

Unfortunately there is no chart made specifically for it, but you can see which module is used on which block here: http://screencast.com/t/lWvC6U0iJO
The module is the basic element in our theme. Blocks are made from one or more modules. For example a block 1 is made out of 1x module_4 and 4x module_6.
I hope this helps.

Thank you.

Hello,

There is a default sidebar which is the first option when editing posts. When you create a new post the default sidebar is active first. Just edit the sidebar in the widgets area: http://screencast.com/t/3HwtHuKj8cJt and if you do not change the sidebar option, this default one will show up in the front end.

Thank you!

Hello,
You can try to follow this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
As for the speedbooster plugin, it has a list of compatible plugins that makes it deactivate when a plugin is not on that specific list. This was a choice made by the developers as the plugin is not tested with all other plugins. There is a way though that you can overrule this compatibility function.
You can make it work by removing or commenting out this code here: http://screencast.com/t/RZLIOPUNdqh
I hope this helps
Thank you!

Hi,

I will add this request to our list of updates and fixes but i cannot promise anything just yet. The developers have the last word in what gets implemented. Until then you can use the method shown above.

Thank you!

Hello,

I do not think the MCE post editor from wordpress handles javascript very well. You can try to use visual composer on posts and add a ‘Raw JS’ box and try your code with it. You can also disable the article inline ad temporarily or maybe set it to display after another paragraph.
If this is not what you mean, please provide more details to your problem so we can understand better.

Thank you!

Hello,

The category tags on modules/blocks cannot be colored from the theme panel. This was a design choice to avoid too many colors on the front page. It can be done with css as Alin suggested above:
http://screencast.com/t/VOkPxAWbnJe
.td_module_wrap .td-post-category {
background-color: #BB391B;
}
Alternatively you can select block color to differentiate a specific category by color as our home page is set up: http://demo.tagdiv.com/newspaper/ same block type, different category, different color. You can do this from block settings in visual composer. You can also use the ajax filter to select sub-categories to display

I hope this helps
Thank you.

Hello,
Please provide a link to your website so we can inspect the tweet option to see this behavior.
Thank you!

Hello,

The best way is to add it to your image logo. If you modify the files, you may affect other parts of the header as well. Simply create a logo and add text to it in a photo editor.
If you do not want to use this method, you can alter the header style from the core files: http://screencast.com/t/TyOY2KxZW63C – http://screencast.com/t/qYXT172wJFHC

Thank you!

Hello,
The general link color is affected by the theme accent color: http://screencast.com/t/XyefDrYX3
If you want this color to be different for a specific URL, you can only target it with css but we will need more details to which one you plan to customize.
Thank you!

Hello,

It seems that they added this message in the 1.7 version of buddypress and has appeared at random ever since.
We will look into this issue and until we can identify the problem or buddypress fixes it you can try to run with WP_DEBUG FALSE as the error is just a notification without affecting your website.
If you need the debug on you can maybe try this solution:
https://bbpress.org/forums/topic/bbp_setup_current_user-was-called-incorrectly-3/
or this one
https://core.trac.wordpress.org/ticket/24169

Thank you for your understanding and sorry for the inconvenience.

Hello,

Maybe this topic will help you customize your registration template: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/
The BuddyPress page is controlled by the page template in the theme panel. So if you want to remove the sidebar, you have to remove it from here: http://screencast.com/t/P0lPsFjpvm

Thank you!

Hi,

Please send us an email at contact@tagdiv.com with your login credentials so we can take a look. Please also provide a link to this topic so we know who you are and what the problem is.

Thank you!