Hello,

Please use this tutorial to style the author card: https://forum.tagdiv.com/author-card/
You can then use this option from the theme panel: http://screencast.com/t/GJIHGS8QZGuX

I hope this helps
Thank you!

Hello,
Please sen an email at contact@tagdiv.com with your website and login credentials so we can take a look for ourselves and come up with a solution. Please also include a link to this topic so we know who you are and what the issue is.
Thank you!

Hello,

Please be careful when updating. You will have some issues at first. The theme jumped from version 4 to version 6.
Newspaper 6 is a whole new theme so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.
The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom css will not work with the new version and you will have to adjust or re-add them.
Bottom line is that newspaper 6 is a whole new theme built from scratch.
Unfortunately you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.
We are sorry for the inconvenience.
Let us know if the problem is still there after the update.

Hope this helps!
Thank you!

Hello,

Do you have this problem when activating the child theme or on the original install? If the problem originates from the child theme, it means that something went wrong when you created the files. Please try to set it up following this tutorial: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Let us know how it goes!

Thank you!

Hello George,

Unfortunately the theme does not control the admin bar. You will have to use a plugin for it. We cannot make any recommendations as we have not tested admin bar plugins, but you can try a few of them out and see which one works best with a bit of trial and error. You can do a quick search for “admin bar” and already you will have a few options to chose from: http://screencast.com/t/ypENYTck7M
Hope you find one that works out for you!

Thank you!

Hello,

The social counter plugin supports these options:
Facebook, Twitter, Youtube, Vimeo, Google+, Instagram, Soundclud.
If you would like to add another social icon, it won’t be an easy task. It will require a bit of coding and it will not be a simple ‘copy this code there’ method. I suggest to hire a professional developer to do this for you as we cannot provide custom work, sorry!
We have a list with some requested networks to be added to social counter, so in a future update we will be able to implement more social networks.

Thank you for your understanding.

Hello,

It is possible but css cannot tag a particular category with a particular color. You can only target elements based on their position number.
For example, you can set the first element to be red, the second blue and the third to be pink. But this setup will still apply if the categories change order or if different categories are displayed. You can set a color pattern but not assign it to a specific category.
I hope i explained it right.

Thank you!

Hello,

Unfortunately we do not recommend ever removing a class from any part of the site as that particular class may be used in multiple places and removing it and “fixing” one part of your website will affect another part. If you want to use this method, use it at your own risk, but keep track of it in case other problems with images come up along the way.

Thank you!

Hello,
You can use your browser inspector to find the class and then use it to style the element.
Use this CSS:

.single-resorts .td-category a {
color: #fff;
background-color: red!important;}


http://screencast.com/t/fuPgb2dL1vcX

Thank you!

Glad it worked out!

Hello,

Unfortunately, from the theme side, there is nothing you can do about the errors as they do not come from the theme: http://webmasters.stackexchange.com/questions/67058/international-targeting-no-return-tags\
You can maybe find a few solutions in the WP forum here: http://wordpress.org.rajatorrent.com/support/topic/hreflang-for-default-language-still-have-code
I hope this helps.

Thank you!

Hello,

Unfortunately there are no plans to change the element as it comes from visual composer. We try not to change existing visual composer elements (just add our own). At the moment we do not plan on adding our own author box, but maybe if more people request this feature, we will be able to implement a better styled one. Until then you can maybe find a plugin that provides a different author box than the VC one.

Thank you!

Hello,

Please try to disable all your plugins except visual composer, clear your cache and purge CDN files if you use it. Let us know if the problem is still there afterwards.

Thank you!

Hi,
Please try to disable all your plugins except visual composer and speedbooster to rule out a plugin conflict.
Check the site again and let us know how it goes!
Thank you!

Hello,

The correct code would be this:
<?php echo do_shortcode('[gallery ids="364,327,302,223,149,21,23,16"]');?>
You have to insert the image id’s for your gallery.
You can create your gallery in visual mode and then switch to text mode and get the shortcode: http://screencast.com/t/BujdZhVK
This shortcode will work if placed on modules for example: http://screencast.com/t/7HvrsEavAgL
But this will generate the same gallery for every post displayed on that module and i don;t think this is the result you want. http://screencast.com/t/YwoaF1SjN Everywhere you place the code, the same gallery will appear over and over in all post excerpts.
Please provide more details to what you want to achieve.

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

The images used in the tagdiv gallery are not stretched or cropped like the featured images on modules. It uses the full image, just resized (but not enlarged) to fit into container.
The gallery was not built to modify the aspect ratio of the images nor to create thumbnails for it. In order to do so you will require custom work. Unfortunately we cannot provide it as we work hard on updates, fixes and support, but you can hire a freelancer to do it for you from sites like studio.envato.com.

Thank you!

Hello,
Unfortunately the mega-menu option is not available on the mobile version of the theme. What you can do to achieve your desired effect is create 2 menu items with the same name and make one a mega menu and the other one a custom link. Then you can simply hide the custom link on the desktop version and hide the mega menu item on the mobile one. http://screencast.com/t/MRAfgkxu
Then you can use css to hide each one on the device of your choice.
Every menu item has a custom class called menu-item-x where x is the menu item number.
You can target these with css like so:

first one:
@media (max-width: 767px){
.menu-item-362{
display:none!important;
}
}
This is for the mobile version to hide the page menu item.
http://screencast.com/t/yoIuZn5gmS
And for the other we use the code like so:
@media (min-width: 767px){
.menu-item-363{
display:none!important;
}
}
http://screencast.com/t/thg1VSizG
Use both of these codes together in the theme panel->custom css box. You will have to adapt the code to your menu item numbers. Use the browser inspector to do this: http://screencast.com/t/JMg4UDwGJz
I hope this helps.

Thank you!

Hello,

I have checked your website and images display fine. Maybe it was a plugin conflict. It happens very often.
Let us know if the problem reappears.

Thank you!

Hello Anand,

Unfortunately the ajax search filter is custom built and cannot be replicated very easy. You will need custom modifications to implement it on your page. You can follow this topic to get a general idea on how you can achieve this but it will need custom modification to work https://forum.tagdiv.com/topic/ajax-search-as-stand-alone/. Unfortunately we cannot offer any custom work at the moment but you could hire a freelancer to do it for you from sites like studio.envato.com

Thank you!

• This reply was modified 10 years by Bogdan B..

Hello,

This could be a plugin issue. Please try to disable all your plugins except visual composer and check the editor again. If this does not work, make sure you update your theme to the latest version and also update visual composer.
If all else fails, you can change the color using css. The editor text color can be found here: http://screencast.com/t/hrMsN2DU There is an editor-style.css also. You can manually change the color in the file.
Let us know how it goes.

Thank you!

Hello,

Before reinstalling wordpress you can follow this guide and try a few of these methods here: https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
If everything else fails, you can do a fresh install of WordPress (database will not be lost). http://codex.wordpress.org/Upgrading_WordPress
I hope this helps.

Thank you!

Hello,

The theme doesn’t have such a feature. The search widget is managed by wordpress so you can try an online solution to alter the search query. Only the live search is made custom for our theme and if you want to make some changes, you can find the code here – http://screencast.com/t/WtfaiiceNg
I suggest to hire a professional developer to do this for you, as we cannot provide any type of custom work at the moment, sorry!

Thank you for your message.

Hello Andrei,

You can use our TagDiv Speedbooster plugin to make things a bit faster, but note that it will not work with all plugins when you install it. It has a function that makes the plugin stop if any plugins are found that are not on a specific list. You can use a workaround though. Comment out this section in the speedbooster file: http://screencast.com/t/RZLIOPUNdqh to override the plugin compatibility. Now it should work with any plugin active.
We do not recommend the use of other plugins as they are not tested and can cause problems.

Thank you!

Hello,

Unfortunately the excerpt does not allow a gallery to be placed inside it. But if you want an image galery on your page you can add it from the visual editor when creating your page: https://forum.tagdiv.com/gallery-2/
It probably can be done with custom work but it will be no easy task.

Thank you!

Hello,
We made a tutorial on how to increase site speed, and we have our Speed booster plugin to help with that.
Please follow this guide here: https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this helps
Thank you!