Hello nathan,

Please provide more details to your problem.
If you do not know how the filter works you can read about it here:
https://forum.tagdiv.com/block-settings-tutorial/

Thank you!

Hi,
Please replace the old code with this one:

@media (max-width: 767px){
.td-header-top-menu-full{
display: table!important;
background-color:#222!important;}

.td-header-top-menu{
background-color:#222!important;
display:block!important;}
}

Thanks

Hello Monica,

Please make sure you install the social counter as well. Uninstall yours from the plugins section: http://screencast.com/t/vO8nGDxC (deactivate and delete)
Then install the version that comes with the theme: http://screencast.com/t/xdbi4Ws2lAoN

Thank you.

Hi,
Sorry about that. The code was incomplete:
try this one instead:

.td_smart_list_6 .td-sml-current-item-nr{
display:none;}
.td_smart_list_6 .td-sml-current-item-title {
padding-left: 0!important;}
}

Thank you!

Hi Carly,

Unfortunately there is no option in the theme to share a page, but you can use a plugin to do that. Something like: https://wordpress.org/plugins/facebook-by-weblizar/
Try a few of them out because there are lots of sharing plugins out there. Use a bit of trial and error to find the one that suits you.

Thank you!

Hello George,

Please make sure you just type the users of Facebook or Twitter, not the whole URL: http://screencast.com/t/x9eQKzYgjghg
I set your Facebook ID on my counter and it works: http://screencast.com/t/bQFauDZm

Thank you!

Hello Navito,

The only way to widen the theme is with custom modifications. This will not be an easy task as all elements on the site need to be adjusted to the new width. In this case we recommend hiring a freelancer to do the work for you if you don’t know your way around css because unfortunately we cannot provide custom work.

Thank you!

Hello tigruz,

I have tested multiple logos at on my end with header style 8 and the logo has no positioning problems.
Make sure you upload a 272 x 90 px logo, or close to these parameters.
Please check other modifications to the header if you have some.
If this is not the case, provide us with a link to your website so we can take a look at the problem.

Thank you!

Hello,

A cache (pronounced CASH) is a place to store something temporarily in a computing environment.
In order to use cache or clean it, you need to use a cache plugin. We recommend WP Super Cache as it it tested with our theme.

Thank you!

Hi,

In order to use the header files in your child theme you can follow our child theme tutorial at section 4 about headers:
https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you.

Hi,

We did not use plugins to create our content. Every plugin we used comes with the theme.
The contact page can be found in the default demo: http://screencast.com/t/st8GoEhxkd1H
You can copy it to the video demo if you want.

Thank you!

Hello,

The camel image, as other images on the theme demo, are not included in the package. You will have other sample images as we can only sell WP themes, not images. If you want to add an image on a page like the travel demo, you can by adding an image to a row in visual composer. Follow this topic to see how it can be done: https://forum.tagdiv.com/topic/adding-top-area-like-travel-example/

Thank you!

Hi,

The setting from the theme panel does not turn modal image off. It cannot override the image setting. It just activates the feature on images that don’t have it active. We hope in the next update an option will be implemented to deactivate as well. Until then you can use the solution in the topic you mentioned.

Thanks

Hi Nate,

The audio post format is already on our list because multiple users demanded it. We hope in a future update we will be able to implement it.

Thank you for your suggestion.

Hello Rita,

1) You can remove the latest article section by choosing a page template that does not contain it: http://screencast.com/t/7RBjwayatPo Only one of three page templates contains latest articles.
2) In the category filter you have to enter the id’s you want to display or you can enter an id wit a - to exclude it. http://screencast.com/t/ZegSedP0AiZw
You can read more about block settings here:https://forum.tagdiv.com/block-settings-tutorial/
I hope this helps.
Thank you!

Hi,

I have tested this at my end and it’s supported. You have to copy the file to your child theme and rename it (you can add a letter or number after the title) and then rename the title inside the file (the commented one): http://screencast.com/t/fQ4ZSiWr4
If you did this correctly, a new page template with the new name should appear: http://screencast.com/t/0alFFaTl8n
Now you can modify it at will.

Thanks

Hello,
There is no recommended size. Our demo uses a size of 1920 x 1150. But you can use your own image size. A full HD image will have more clarity than a stretched smaller one. When you upload your image make sure the full size is set: http://screencast.com/t/wJE1yfSzqBb
You can read more about background settings here: https://forum.tagdiv.com/background-introduction/
I hope this helps.
Thanks.

Hello,

This warning seems to be a bug in WordPress and quite popular at that.
You can check out a few topics on the subject here:
https://bbpress.org/forums/topic/bbp_setup_current_user-was-called-incorrectly-3/
https://core.trac.wordpress.org/ticket/24169
I hope this helps.
Thanks.

Hello,
Please make sure you activate the thumbnail on the specific module/block from the theme panel: http://screencast.com/t/4YxWDMjTzLos
If the problem is still there please provide a link to your site so we can take a look.
Thanks.

Hi again,

Unfortunately, there is no option to pick the posts to be displayed but there is a workaround: You can filter your block by tags (type in your tag/tags here): http://screencast.com/t/7tpDXwFF and just tag your favorite posts with that specific tag: http://screencast.com/t/xLi94lY75

Thank You!

Hello Fernando,

Please provide more details to your problem. A screenshot of your problem and a link to your site will be very helpful.

Thank you!

Hello,

In version 4 of the theme (which you are using), you could set the title length from the theme panel.
Make sure you check these boxes and the titles should display full length: http://screencast.com/t/QV1Hb3HdR

Thank you!

Hello Pedro

I have checked you site and the alt text is fine. The alt text appears if the image cannot be displayed so viewers can tell what image was supposed to be displayed – http://screencast.com/t/StvDcc5U41Y. If you mean the Image title that appears when hovering over the image, that can be set from here: http://screencast.com/t/DOpgxP96dO
If this is not what you mean, please provide more details to your problem.

Thank you!

Hello Tramos,

You can set featured posts display to continue in another block by using the post offset: http://screencast.com/t/18COO9FD2K and set the next block to display the same featured category with an offset number.
You can select the category to be displayed in each block to make sure the featured posts will not be displayed in a block you do not want them to. You can select categories to be displayed by their ID: http://screencast.com/t/g0hoyCac. You can get the category ID like so: http://screencast.com/t/MqtXVVBg

Thank you!

Hello andantesash,

If you do not want to use a style with full logo width, you cannot edit the logo size in the php files, as it comes from CSS. You have to use a custom CSS code to adjust it for every viewport: desktop, tablet and phone.

Thanks