Hello,

No, you will not lose any data.
Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!

Sorry but I cannot understand exactly what you mean about the comments. Please provide more details to what you mean.

Thanks.

Hello,

1. In most cases. the td composer issue is caused by a limitation on the server or a blocked php file on your end. Usually admin-ajax.php gets blocked by the firewall.
You can also try this method: https://forum.tagdiv.com/topic/tagdiv-composer-goes-blank-when-i-try-to-edit-my-pages/
Plugins can sometimes cause this issue as well.

2. If the settings appear to be saved, but then after refresh they are back in their original form, then you are facing with a caching issue. Please disable all caching you can think of and contact your hoist and have them disable any hosting side cache. Sometimes hosts have caching that users are not aware of.

Thank you!

Hello,

Actually it is not a valid point. We already fixed the issue YOU had, not the composer itself. It was a limitation on your host causing the problem: https://www.screencast.com/t/t6qhpzFmrrmh

@masterskg if you have similar issues, please contact us via email and provide access. Even if we do not have an immediate answer to the issue at hand, we can investigate and get to the bottom of it as we did in this particular case. We do not claim to have all the answers, but we do our best to help.

Thanks.

Hello,

Sorry but we cannot provide any code to remove the lightbox from galleries. The code can be found here if you need to modify it: https://www.screencast.com/t/v5Rb9ev2oew
Sorry but we cannot offer any custom work at the moment.

Thanks for understanding.

Hello,

This is because our theme does not have any option to place ads inside a category in between posts. You will have to do it custom. Here is an example but it will require a bit of coding skills to do:
https://forum.tagdiv.com/topic/ads-on-category-between-posts/

Thank you!

Hello,

If you want to change the block titles heading tag, you will have to do it by altering the theme files. You can change the heading from here: https://www.screencast.com/t/taCgcCRNToH
You will have to change it for every block template you use on your site.

Thank you!

Hello,

I cannot seem to find your email. Please send it again and post a link to this topic so we can identify you. Please provide wp-admin and cpanel access so we can properly investigate this issue.

Thank you!

Hi,

Please check these few topics where the issue with FB is described:

https://developers.facebook.com/status/issues/205942813488872

https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa

https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thank you!

Hi,

Sorry but the license and username cannot be deleted.

Thanks.

Hello,

Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.
Then test again and let us know if you still encounter issues.

Thanks.

Already replied via email and it seems the issue has already been fixed.

Thanks

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

No, you should not buy it. The latest version of the plugin is already included free of charge in the 8.7.3 theme version. You can download this version from your envato account.

Thank you!

Hello,

Simply deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!

Hello,

1. Well, this is the best approach because you cannot install 2 demos at once, or just parts of multiple demos.
2. Please check this playlist from newspaper 8, not 7:https://www.youtube.com/playlist?list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE
Please provide the link where you got the newspaper 7 list so we can replace it with the proper playlist.

Thank you!

I can see your site just fine: https://www.screencast.com/t/yooKgDXA9

Thanks.

Hello,

Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!

Hello,

Please use this setting: https://www.screencast.com/t/HjO7mwwkUd

Thank you!

Hello,

Please make sure you update the theme plugins as well by deactivating and deleting the current ones you use now and installing them again from the latest theme package.
Also please make sure you clear all cache afterwards.

Thanks.

Hello,

The fix for this has already been implemented into the theme package. Please download the theme again and update your theme plugins to the ones included in the theme package. Disable and delete the current theme plugins you use and install the new ones from the new theme package.

Thank you!

Please change the Instagram ID to another one and see if any other id works. Test any ID you want besides your own. Id that one works, then switch back to your own ID and see if it will pull the correct info. This should reset the Instagram widget.

Thanks.

replied via email

Hello,

Please check your cache and the hosting side cache as well as your cdn sever. THere is something preventing the changes to apply correctly.
It could also be a plugin causing this so Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!