Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Please also test this on a wp default theme and without other plugins as well. Let us know if the issue is still present on another theme.

Thanks.

Hello,

Sorry but there is no png image in the scroll up button. It is created exclusively with html and css. No external resources are being used.

Thanks.

Hello,

Please install the multi-purpose plugin and make sure the header is set to multi-purpose style 3.

Thank you!

Hello,

Please clear all caching and test another Instagram account. Try a popular one like cocacola and see if the info is being pulled through.

Thank you!

Sure!
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello,

Yes, there is a solution. Please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello,

The implementation is correct. There is no other way to ad code to the post templates except for the post template files. Just make sure the code is correct and you do not get any errors, and use css classes so you can target the content with css for styling.

Thank you!

Hi,

I cannot see any posts at all on your site. Please provide a link to a post where I can inspect the code. where you have a link with the issue you mention.

Thank you!

Hello,

Please check here for the newspaper 8 documentation videos: https://www.youtube.com/playlist?list=PL6CsDkMaejhr2ExZCO73U11SSVKB9r_NE
Please let us know how you got to the newspaper 7 videos through the documentation so we can change the url to the correct playlist.

Thank you!

It is a plugin conflict that breaks the js of the theme and the lazyload is the most obvious effect of this. Other parts of the site will stop working as well. Your best bet is to re-enable the lazyload so you can test more easily and start removing plugins until you find the one causing the issue.
Thanks.

Hello,
If you want that to appear above the footer across all of the site, then you will have to alter the php files and implement it through a shortcode.
Place the code at the very top of the footer for the template that you use: https://www.screencast.com/t/5MbDwtOFWU
You can implement the shortcode using a do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/

Thank you!

Hello,

If your sidebars break and overlap the content, then it means there is an issue on that page breaking the sidebars. Please disable all plugins except the page builder and clear cache. Then test again,
Let us know if the issue is still there.

Thanks.

Hello,

Sorry but I’m not sure what you are trying to achieve. Please provide more details to what you are trying to do and how you implemented it.

The sidebar background can be changed in the tagdiv composer by altering the column backgrund color: https://www.screencast.com/t/8WYuUWBTS3

Thank you!

Hello,

Sorry but the redirection plugin was never among the tested and recommended plugins to begin with. This can happen after a theme update. All of the plugins mentioned here https://www.screencast.com/t/cbWHG1GPBfvf are constantly checked and kept compatible after each update. We cannot do this for every plugin unfortunately.

Thanks for understanding

Hello,

If you want to change the main menu color, you do not need a custom css for it. Please use the theme colors section: https://www.screencast.com/t/vv5RcVxLPy

Thank you!

Hello,
Sure!
Please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/
and https://forum.tagdiv.com/system-status-parameters-guide/

Also try these guides which provide more valuable info on the subject:

– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/

Thank you!

Hello,
Sorry but I’m not sure why this happens. Do you alter the theme code? do you use a child theme? Did you test without plugins? There a re many things to check in debugging such an issue.
First please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I cannot see the issue now on your page. I cannot see an y image box element on that page. Only tribe events image which do not come from our theme but through a plugin.

Thanks

OK, please provide a link to your site so we can inspect it.
If you do not want to share it here, you can do so via email at contact@tagdiv.com

Thank you!

Hello,
I see you already changed the social icons style so the blue color is no longer visible.
Thanks.

Hello,

If you want to replace the newspaper live search with a standard WordPress search widget, you can first hide the search: https://www.screencast.com/t/8NL6SfvxKHQK
and then find a custom implementation to get a search in the main menu such as https://wordpress.stackexchange.com/questions/205657/how-do-i-add-a-search-box-to-the-nav-menu

Thank you!

Sorry but we have not tested any category sort plugins.
Maybe our users can provide a recommendation if they have experience with such plugins.

Thank you!

Glad you solved the issue. System status parameters are very important for the proper functionality of the theme. This guide provides the needed memory allocation:
https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

It is most likely an element you added that is conflicting with one of them. Custom html elements can sometimes provide such incompatibilities.

Thanks