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tagDiv Staff
Passionate for gaming, mountain biking and traveling. I face every task as a new challenge to bring my skills to the next level.
Bogdan B.
tagDiv Staff

Thank you for pointing this out. We will fix the link in the next theme update.

Bogdan B.
tagDiv Staff

It should work. Please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and see why the color does not apply on your menu.

Thanks.

Bogdan B.
tagDiv Staff

Please check the mobile folder under the main theme folder. Those are the files used on the mobile theme. https://www.screencast.com/t/VlNEapCd

Thank you!

Bogdan B.
tagDiv Staff

OK, please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel so we can investigate why you cannot see the proper version.

Thanks.

Bogdan B.
tagDiv Staff

Hi,

You did not configure the plugin properly. Please use this guide to do it: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

There is no menu in the amp pages. Please inspect this template:
https://demo.tagdiv.com/newspaper_crypto/td-post-interpol-to-increase-measures-against-btc-laundering/amp/
This is the default amp implementation in our themes. If your theme shows any different, please provide a link to your site so we can inspect it.

Thank you!

Bogdan B.
tagDiv Staff

OK, please contact us via email at contact@tagdiv.com and provide wp-admin and cpanel access so we can login and investigate why this happens.

Thanks you!

Bogdan B.
tagDiv Staff

Hello,

Please do not hide the admin bar using css. If you want to hide the admin bar, use php code to do so as you will break the css:
http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-except-administrators/

Thanks

Bogdan B.
tagDiv Staff

Hello,

Sorry for the inconvenience, but the update encountered an issue with the theme plugins. The new version of the theme conflicted with the old version of the plugins and that is why they needed to be disabled before updating. This was fixed onve we noticed it and another theme package was uploaded to envato fixing the issue.
Sorry for the inconvenience caused. As for the email, not all emails are seen on the same screen so if you provided your admin access in another email, Alin could not have known unless he searched for it knowingly.

Again. Sorry for the inconvenience and hope the issue have been resolved.

Thanks.

Bogdan B.
tagDiv Staff

Glad it worked out!
Have a nice day!

Bogdan B.
tagDiv Staff

Hello,

Unfortunately there was a slight snag in our theme update regarding the old theme plugins. Please download the theme package again and update the theme again. Before you do though, please disable and DELETE all theme plugin you have on your install to be certain they get replaced properly.

Thank you!

Bogdan B.
tagDiv Staff

Ok,

I understand now. Please follow this topic to move the comments section:
https://forum.tagdiv.com/topic/how-to-put-comments-form-right-after-sharing-row-on-the-bottom-of-all-articles/

Thank you!

Bogdan B.
tagDiv Staff

:)) no worries.

Yes it would be useful but unfortunately we do not have such an option to provide at the moment I will add it to our list for future updates and if this request becomes more popular, we will consider implementing such an option into our theme. We get lots of requests and have to prioritize based on popularity.
I have searched for a quick solution but came up empty unfortunately. The development team will have to have a go at this but we do not have a customization department so we cannot offer any such modification on short notice.

Thank you for understanding.

Bogdan B.
tagDiv Staff

Hello,

Please download the theme package again from envato as there was a slight hick-up in the original update. It was fixed now. Please download the theme package again and please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the new 8.7.3 theme package.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
The mobile theme has it’s own ad spots. Please also place ads in the mobile theme ad spots in the theme panel.

Thank you!

Bogdan B.
tagDiv Staff

Yes, the activation request is there, but please ignore it.

Please read this guide carefully.

https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can find the head section here: https://www.screencast.com/t/JRW8EQ3iCI3

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Yes, you can install the demo with content and then uninstall it as only the dummy data gets removed. Your content will be safe. It is however advised to make a back-up just in case something goes wrong.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

As a mention, please do not use the content as your own even if you edit the content, if you uninstall the demo, the dummy content gets removed, If you want to keep the homepage of a particular demo, please create a copy of the homepage and use the copy, not the original demo content.

Thank you!

Bogdan B.
tagDiv Staff

Here is an example of how it can be added to the widget area:
https://forum.tagdiv.com/topic/newsletter-plugin-as-a-widget/
You can use the same method for posts.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You did not clear the cache. Now it works fine on your site. Please check again.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Sorry but the theme does not have any options in this regard, You will need plugins to pull the content from external sites. Our theme was built with creating content in mind, not pulling content from other sites. Unfortunately I cannot recommend any plugins as we have not tested any. Maybe on of our users can help with a suggestion if they use such a plugin/feature.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please update your theme plugins as well. Deactivate and delete the current ones you use and then install them again from the 8.7.3 theme package.

Thank you!
PS the issue has been fixed so you can download the theme package again and install the new package that is now available on envato.

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