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Bogdan B.
tagDiv Staff

Hello,

Unfortunately there is no simple way to add a new sharing button in the post sharing options. The new theme sharing functionality is much more complex and multiple adjustments have to be made in order to add a new button. Sorry but we cannot ofer any custom work at the moment so you will have to hire a freelancer to help out with the code.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

You can try to implement the images directly in the post template files without a gallery. Use another element instead. or Simply implement them through html. You can also use rev slider.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

I think you are referring to the head section of the mobile theme: https://www.screencast.com/t/wOvTpvExgZU

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This is a code that breaks the html. It can come from a plugin or custom code modification. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hi,

Sorry but our theme does not have any options to provide floating ads. You will have to find a plugin that can offer the functionality you are looking for. Unfortunately we have not tested any floating ad plugins so I cannot provide a recommendation.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but we have not tested it. Place the code in functions.php as the instructions say and check to see if it works or not.

Thanks.

Bogdan B.
tagDiv Staff

Hello,
Sorry: https://www.screencast.com/t/Jd39JcIs9
We cannot delete it either from our users section. You will have to use the current username.
Thanks.

Bogdan B.
tagDiv Staff

Please contact us on our email address at contact@tagdiv.com
Thanks.

Bogdan B.
tagDiv Staff

Hello,

Wpbakery page builder is visual composer. It is the name of the plugin now. Please read this guide: https://wpbakery.com/features/

Thanks.

Bogdan B.
tagDiv Staff

Please remove your custom css and use this code instead:


@media(max-width:767px){
#td-outer-wrap{
position:relative;
top:50px;
}
}

Thanks.

Bogdan B.
tagDiv Staff

Hello,

The trending now element can be found in the tagdiv composer elements list. It is called a news ticker: https://www.screencast.com/t/P4evw6DKS

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please contact us via email as mentioned in the above reply and provide wp-admin and cpanel access

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use ftp(or cpanel) to delete the plugin folder from your wp-content/plugins folder.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please disable and delete the theme plugins. Then install them again from the 8.7.3 theme package. The plugins need updating too, not just the theme.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

There is nothing to fix. You have an issue affecting the new version from your end. It is not a theme bug that affects everyone. Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) as well as cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

1. This is not a bug and is not caused by the update. The space was always there. Please check this topic: https://forum.tagdiv.com/topic/block-elements/
2. I cannot see any divider. Please provide more details.
3. We cannot see this issue on our end. We have tried all settings on the row again but we could not recreate this.
Please make sure you use the latest verison of the plugins as well. Tagdiv composer is now at version 2.2
Also please test without plugins as you may have a plugin conflict affecting your composer.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

You can maybe place a div around the widget and center the div using css.
The Instagram widget was fixed in the current version though. Please update using this method: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also make sure you update the theme plugins as well by deleting the ones you have installed now and installing them again from the 8.7.3 theme package.

Thank you!

Bogdan B.
tagDiv Staff

Yes indeed there is a limit added from the code. You can increase this limit if you need to.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This solution only removes the header ad from all pages. You simply need to add the code highlighted in red to the specific file.
Any other banner that appears further down in the page content, can be removed from the page builder by editing the page in the tagdiv composer.

Thanks.

Bogdan B.
tagDiv Staff

Hello,

Please make sure you update to the latest version (8.7.3) as this issue has already been fixed in the current version. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Sorry but your screenshots do not work. I cannot access your site: https://www.screencast.com/t/ccspccKXa8vc

Thanks.

Bogdan B.
tagDiv Staff

Hello,

The code does not place the ad automatically after each module. You have to type it in manually as many times as you need. It is a manual process, not an automatic process. You only added 3 conditions as my example shows, placing the ad after 2 , 4 or 6 posts. You need to get a bit more creative if you need the ad to come up after a set number of posts every time.
As an example to make it show up after each 2 posts, you simply need a condition which checks the adcounter if it divides by 2 or not. so a solution would be


if($adcounter%2==0){
echo do_shortcode ...etc.

Thanks.

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