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Catalin
tagDiv Staff

Hi,

First of all, you should make a full backup to your database to avoid losing all of your data. Please notice if you will make this update, you should recreate all of your pages with TD Composer. Notice that our theme has changed a lot and the latest version is Newsmag 4.7. YOur theme version is too old and deprecated, sorry! You should keep up the steps with our theme’s updates if you want to achieve a better theme’s results.

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option for this, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please try using the Jing online tool or Light Shot to provide some useful screenshots with the problem. I need them so I can identify it closer.

Thanks.

Catalin
tagDiv Staff

Hi,

You should create your own single template, using the Cloud Template plugin and add at the bottom of your page, the block you want and sort it by your category you want. Check the plugin documentation -> https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Those pages were created with page builder will not be delivered any AMP version. That notice is correct. Notice that only simple pages, created with Tiny MCE editor will deliver AMP version.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

1)What kind of filters do you want? Provide more details so I can understand your request.
2)You should use the code below and place it in Theme panel custom CSS area. For this, you should try using the Big Grid Slide element. -> https://demo.tagdiv.com/newspaper/big-grid-slide/ and then, apply that custom code.

.td-big-grid-slide .td-icon-left{
opacity: 1;
}
.td-big-grid-slide .td-icon-right{
opacity: 1;
}

The result is here -> https://www.screencast.com/t/uyOqekJZKb7

Thanks.

Catalin
tagDiv Staff

Hi,

If you want to change this welcome message, you should edit the theme core files and check it from here -> https://www.screencast.com/t/KdDifT8uW

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Notice that header is perfectly centered with the width of the page, as you can see here
-> https://www.screencast.com/t/tekp8Q5G

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide the CPanel access for more further investigations.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

1)You should provide your website URL so I can take a closer look at your AMP plugin. Please notice that the AMP version of the site does not have any such an option that allows you to have any control over the logo. Should works as expected by default. Provide some useful screenshots of the problem.
2,3)If you want to use a bit of CSS code to change the AMP style page, please edit here -> https://www.screencast.com/t/vIUHFAbD6uRH There’s no option for custom CSS code for AMP version, sorry! There’s no footer template for AMP version, sorry!
4)The menu is not showing in the AMP version, sorry! That’s the default behavior.

Thanks.

Catalin
tagDiv Staff

Hi,

Notice that the theme uses the default WordPress functionality which is the same for the entire website. If you want to have another layout for the search box, you should customize it yourself or you should use a plugin with this functionality.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

It is possible because this is an optional plugin with this functionality! Notice that if you want to use this functionality for another demo, you can do this with this plugins but the style will be style will be different.

Thanks for the message!

Catalin
tagDiv Staff

Hi rox,

Yes, the solution is for all the YouTube videos which were added in YouTube player.

Thanks.

Catalin
tagDiv Staff

Hi,

We have tested our demo with Google Page Speed Insights and we bring this score -> https://www.screencast.com/t/P18UTcCg
Please notice that the speed of your website depends on how well your site is optimized. Lately, the Google Page Speed Insight seems to change the layout and is not always reliable. You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please notice that if you want to have a custom format for a specific content post is not required to use API. You should only create your own custom CSS code and apply it for your desired section. Use the Inspector browser to create your CSS code. Read here
-> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please check the following useful Seo Yoast guide from here -> https://yoast.com/deleting-pages-from-your-site/ Also, if you do not want them to be displayed, you must permanently delete them.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

At the moment, the WordPress 5.0 is tested with our theme. Should work as expected with the latest version of WordPress, but to be safe, you should try it to another sub-domain for testing and check how it works. We will update in near future updates.

Thanks.

Catalin
tagDiv Staff

Hello,

You can try using the WP Duplicator plugin if you want to migrate the theme to another subdomain.

Thanks.

Catalin
tagDiv Staff

Hi,

Provide your website URL and some useful screenshots with the problem so I can identify it closer.

Thanks.

Catalin
tagDiv Staff

Hi,

Please provide your website URL and some useful screenshots with this problem so I can identify it closer.

Thanks.

Catalin
tagDiv Staff

Hi,

Please notice that the latest version of the theme is Newspaper 9.2.1. Please take it from Theme Forest again and install it via FTP way. Check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

Catalin
tagDiv Staff

Hi Jan,

Please notice that if you want another solution, in this case, you should do it yourself through the code because we cannot provide custom work at the moment, sorry! This was a quick fix.

Thanks.

Catalin
tagDiv Staff

Hi,

Please notice that the speed of your website depends on how well your site is optimized. Lately, the Google Page Speed Insight seems to change the layout and is not always reliable. You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

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