Hello ozgurtore,

Unfortunately, the Newsmag 1.3 is a deprecated version and we recommend to update the theme to the latest version of it.

Thanks for your understanding!

Hi,

I have checked your website but I did not saw any problem with it. Provide some useful screenshots with the issue so I will be able to provide a more accurate response.

Thanks.

Hello,

The latest version of our theme is Newsmag 4.6 and for the new update release, we cannot say an accurate date, sorry! What kind of issues do you have with images from version 4.6? I have inspected your website URL and all of it seems to work as expected, as you can see here -> https://www.screencast.com/t/UiAAbnjt16Z Notice that each update/change for our Theme Forest page can be see the date here -> https://www.screencast.com/t/x9RID7MbJWM

Thanks.

Hello,

Please provide your website URL and some useful screenshots with your problem so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hi,

We recommend using PHP version 7.1 or 7.2 with our theme if you want to achieve good results.

Thanks for your understanding!

Hi,

I have inspected your website but I do not exactly understand what you want to achieve. I saw that you are using such a code for your text as you can see here -> https://www.screencast.com/t/nLIoqry7a3 Provide some useful screenshots with your wanted result so I will be able to provide a more accurate response.

Thanks for the message!

Hi,

Each block uses such a module which can be found in the Theme panel, here -> https://www.screencast.com/t/nZWMfatHuIY -> https://www.screencast.com/t/H6bC5noS

Thanks for your understanding!

Hello be.syahrizal,

All of the changes over your text can be made from TinyMCE editor. Please check the following topic from here -> https://www.wpbeginner.com/beginners-guide/14-tips-for-mastering-the-wordpress-visual-editor/ and try to fix the problem after reading this.

Thanks for your understanding!

Hi,

Unfortunately, another way out of this does not exist, sorry!

Thanks.

Hello,

First of all, please make sure that you are using the latest version of the theme installed via FTP way, all the theme’s plugins are activated and updated, remove all of the untested plugins, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks.

Hi,

Unfortunately, that section does not come from our theme because our product does not have any streaming section available, sorry! Most likely, this comes from a plugin and also, we cannot provide support for untested plugins, sorry! If you want to change the size of this button, you need to create your own CSS code for this changing and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hi,

I have checked your website on GTmetrix but I did not saw any problems regarding this, as you can see here -> https://www.screencast.com/t/vkKUV1wnZ Where exactly you bring this problem?

Thanks for the message!

Hi meri,

Unfortunately, we can’t say a special period because we are working hard on the new update and we do not know an exact date. We hope to release it as soon as possible! Please follow us our changelog from our theme forest official page.

Thanks for your understanding!

Hi bobby,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, ensure that you have set up the link to your single image before sending us an email.

Thanks for your understanding!

Hi,

All of the theme’s settings can be saved and imported from here -> https://www.screencast.com/t/Q3fS7qy5yPCl

Thanks for the message!

Hi arjun234,

Check here -> https://www.screencast.com/t/kWmLmi4X

Thanks.

Hello,

And now, what’s the problem? Sorry but I do not exactly understand. Do you are referring to the WP Super Cache plugin? Check here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hi,

All of the extra features which were added from your will load when you update the theme if you do not use a child theme. If is not what you mean, provide more details.

Thanks.

Hello,

Unfortunately, the theme has not been designed to use Google UTM, we do not have made any tests in this case and also, we cannot say for sure if it will work or not as expected with our theme, sorry! You should check it yourself and follow the Google UTM documentation and see how it works. Check here -> https://ga-dev-tools.appspot.com/campaign-url-builder/

Thanks for your understanding!

Hi,

Please check our Cloud Template Library because from there you can import some homepage examples which has that overlay. Also, check the TD Composer settings because there you will find these elements. Also, as a hint, you should use that page template -> Overlay menu -> https://www.screencast.com/t/4AbDo9bmzzkn

Hope this helps!

Thanks for your understanding!

Hello,

Make sure that you have the latest version of the theme, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hello,

Please notice that we cannot provide support for moving your website to another hosting, sorry! If you want to make this changes, you need to use the WP Duplicator plugin which seems to be used by more customers and which works as expected.

Thanks.

Hello,

Provide your website URL so I will be able to provide a more accurate response.

Thanks.

Hi,

Please remove all of the untested plugins, clear all the caches and check the results. Also, I saw that you are using the Jetpack mobile theme module which is not working good with our theme. Disable this functionality and check the results.

Thanks.

Hello,

Please notice that our forum is made using the bbpress plugin but it was custom made. This plugin is recommended with our theme and you can try using it.

Thanks.