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Catalin
tagDiv Staff

Hi,

There’s an option for it in the Theme panel, like this -> https://www.screencast.com/t/NA4YONR8cj

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please provide your website URL and some useful screenshots with the issue so I can identify it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Please notice that we cannot provide support for speed optimization! If you want to optimize your website, you should make some steps in order to achieve a good score and this thing does not depend on our theme, sorry! Also, we have a useful guide for this optimization which is addressed only for advanced users which can be found here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Regarding this problem, it seems that your minifications do not correctly make as you can see in this note here -> https://www.screencast.com/t/wNBgcIxfb1NF

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I have inspected your website and I saw that you have issues through your amp validation section. These errors happen due to your plugins or some additional optimizations (settings) which comes over AMP and also, which do not allow to validate the amp HTML. Please remove all the plugin and leave just only the AMP plugin to active, clear all the caches and check if the error will persist.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I have inspected your website but I did not saw any problem with your Search results pages. Everything seems to works as expected. Please give me a concrete example of the problem so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option that allows you to display a tag cloud in a page. If you will check our cloud templates you will see that we have some tag templates predefined which can be imported from the server.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello omrakdeniz,

Check the following settings from here -> https://www.screencast.com/t/HtODk7DOF5Fn

Thanks for your understanding!

Catalin
tagDiv Staff

Hi Jose,

It seems to be strange your issue and notice that we do not have any pad reports until now, regarding this issue, sorry! We have made some tests on our side and we cannot recreate this issue! Everything seems to work as expected! Try to clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thank for your understanding!

Catalin
tagDiv Staff

Hi,

Provide some useful screenshots with your problem so I can identify it closer what you are referring to.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

In most cases, we have investigated the issue was related to one plugin or the other. Deactivating all plugins except theme plugins solved the problem, so it was a question of identifying the one responsible.

You could try the same, see what happens. If you already tried this, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access as well as cPanel or FTP if possible. Include a link to this topic in the email.

Thanks

Catalin
tagDiv Staff

Hi,

Clear all of the caches, purge CDN files and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Unfortunately, I cannot access your website URL. This site cannot be reached. Provide some useful screenshots with the problem and also, a valid URL so I can investigate it closer to your problem.

Thanks.

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, disable all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

This image can be changed from TD Composer from here -> https://www.screencast.com/t/KGjO0ETmfF

Thanks for the message!

Catalin
tagDiv Staff

Hello snowsbest,

You should use the code below if you want to remove the header ad only for this page.

.postid-35506 .td-header-rec-wrap{
display:none;
}

The result is here -> https://www.screencast.com/t/OmgryPHC7cz

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Please send us an email at cotnact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your Revolution Slider and also, so we can try to test the Slider functionality for a blank page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hi all,

Yes, the menu is not showing in the AMP version, sorry! That’s the default behavior.

Thanks.

Catalin
tagDiv Staff

Hello all,

Indeed, we have received a lot of topics regarding this issue but when we check the site, all the images are working fine! Also, we cannot replicate this issue on our side, sorry!
Please check your console when you bring this error and provide here some screenshots with these so we can take a closer look of them. We need to know more information about this error because we cannot recreate it on our side, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

You should edit the theme core files in order to achieve as you wish. Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! You can try using such a plugin with this functionality and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Provide your website URL and some useful screenshots with the problem and what exactly you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Check the Theme panel setting because there you will find that option in Sharing button section from here -> https://www.screencast.com/t/SWyVCMk6m

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

Please make sure that your Google Ad Sense code has valid, clear all the caches, ensure that it was correctly added in the Ad Section spot and check the results. If the problem is still there, we recommend to

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,


@ndubest20
, please send us an email at contact@tagdiv.com and request there the 4.5 version of Newspmag if you want this.

@Maten
, I have checked the demo and it seems to work as expected as you can see here -> https://www.screencast.com/t/RORcj2Wc7f and I did not saw any problem regarding this issue with our demo, sorry!

Thanks.

Catalin
tagDiv Staff

Hello,

Unfortunately, the theme does not have any such an option for this, sorry! This limit has been limited by default and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

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