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Catalin
tagDiv Staff

Hello k49ivanov,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->

Set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hi,

Did you have checked the system status parameters to be increased according to our documentation from our theme requirements?

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Did you have tried to add the Analytics code for AMP version? Please check here -> https://www.screencast.com/t/mMV11a6t

Thanks for your understanding?

Catalin
tagDiv Staff

Hello Pierreto,

Unfortunately, the theme has not been tested with this such a plugin and also, we cannot provide support for this such a plugin, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Justingiles,

I have inspected your website and I saw that you have added some custom rules which break the theme, sorry! You should disable that padding top and bottom from here -> https://www.screencast.com/t/DZjvntnHa and after you have added a background-image in your ROW you should check the Full height ROW from here -> https://www.screencast.com/t/nTCmtHqtyRfK

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ninhigan,

Use the code below and place it in Theme panel -> Custom CSS area.

.td-category-description{
display:none;
}

The result is here -> https://www.screencast.com/t/QHe5csStth

Thanks for the message!

Catalin
tagDiv Staff

Hello tecniconapoletano,

Unfortunately, the theme has not been tested this such a code and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hi Nick,

This problem happens due to your untested plugins. Please remove all of them, clear all the caches and check the results!

Thanks for the message!

Catalin
tagDiv Staff

Hello ramlimohamed,

Unfortunately, the theme does not have any such an option for this, sorry! You should try using another plugin with this functionality and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello prem221,

Unfortunately, notice that you should optimize your HTML to be responsive, sorry! As a quick solution, notice that you should try using a Responsive Table Generator from here -> https://ianrmedia.unl.edu/responsive-table-generator-tool to create a valid HTML table structure.

Thanks for the message!

Catalin
tagDiv Staff

Hello montelin,

Notice that here is talking about a padding-top. So, if you want to remove it you should use the above quick solution.

.td-main-content-wrap{
padding-top:0;
}

The result is here -> https://www.screencast.com/t/nlcjsfAre2QF

Thanks.

Catalin
tagDiv Staff

Hello wpnewb,

If you are referring to the Background Ads, notice that our theme has an option for it, named Background Click Ad and which can be added from here -> https://forum.tagdiv.com/background-ads/

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

If you want to remove the sidebar for the bbPress template, notice that you can turn off this from Theme panel from here -> https://www.screencast.com/t/NF9tPZQbR

Thanks for the message!

Catalin
tagDiv Staff

Hello bob,

Sorry, indeed, for module title does not exist any such an option for color. If you want to change it, you should use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-module-title a{
color:red!important;
}

Thanks.

Catalin
tagDiv Staff

Hello 13teen,

You should search for these classes in the style.css code if you want to make some changes over there.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello SPAREGmbH,

Did you have tried to load a footer page to your footer section?

Thanks.

Catalin
tagDiv Staff

Hello Amit,

Please notice that demo has been created exclusively with our page builder, as you can see specified in our changelog from here -> https://www.screencast.com/t/54MrnqSL

Thanks.

Catalin
tagDiv Staff

Hello manu31,

Notice that our theme has a special cropping system which crops the images from center to top. If you want to change that system, notice that you should do it yourself through the code because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Viju,

Will compress only JPEG images and yes, you will lose some quality of the image.

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Try to increase your max input vars to 5000 as a limit, as you can see here -> https://www.screencast.com/t/WhXB5GRUr8 Also, I have checked your widgets area and I saw your created sidebar there, as you can see here -> https://www.screencast.com/t/ftkHWS4O

Thanks.

Catalin
tagDiv Staff

Hello mayaguez,

Please notice that the first steps for WordPress debugging is to have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. Notice that if the theme was correctly installed according to our guide you should not encounter this problem. Please ensure that you have followed all of these steps and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your setup page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello xavig,

If you want to make some custom modification in the child theme, please check the documentation to see how kind of files can be overwritten in child theme from here -> https://forum.tagdiv.com/newsmag-child-theme-support/

Thanks.

Catalin
tagDiv Staff

Hello Valerio,

There’s an option for it in Theme panel, like this -> https://www.screencast.com/t/zcxNPCfqw

Thanks.

Catalin
tagDiv Staff

Hello interfans,

As a quick example, you should try using the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

.td-module-title{
background-color:green;
}

The result is here -> https://www.screencast.com/t/6b6kIACdlh

If you need a deep customize, notice that you should do it yourself, using the Inspector browser from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cjolicoeur123456,

Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, the PHP memory has exhausted and probably, that’s why you cannot save anything, sorry!

Thanks for your understanding!

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