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Catalin
tagDiv Staff

Hello Daniel Iceman,

Unfortunately, what you want to do involves doing such additional customizations which are not covered by our support, sorry! If you want to make some customizations at your website, notice that you should do it yourself through the code because we cannot provide this kind of services at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello fgmotta,

You should update the theme to the latest version of it which is NP 9.0.1. It seems to work as expected. You can try our demo and check the results.

Thanks.

Catalin
tagDiv Staff

Hello montelin,

The code seems to be saved as you can see here -> https://www.screencast.com/t/Mdhb5qnaZ3Ev and also, space does not appear. Clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello wpnewb,

You should provide your website URL so I can try to provide a CSS code for this.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello manu31,

Before using this element you should watch the following video -> https://www.youtube.com/watch?v=BjTyBFbIp4E

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Try to use the code below and place it in Theme panel -> Custom CSS area.

.td-grid-style-2 .td-meta-info-container {
top: 20%!important;
text-align: center;
}

The result is here -> https://www.screencast.com/t/gtOFxAsu4E

Thanks for the message!

Catalin
tagDiv Staff

Hello,

Please follow the guide which I have provided you above. It’s not a complicated task, sorry! Also, if you are not aware to do this, please check here -> https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=theme+install+

Thanks for the message!

Catalin
tagDiv Staff

Hello kuaza,

Before sending us an email at contact@tagdiv.com with your log-in information (wp-admin) you should remove all of the untested plugins, clear all the aches, purge CDN files and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sirstevemedia,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this conversation so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

We followed the AMP instructions for our plugin so there should be no problem in the matter
https://developers.google.com/analytics/devguides/collection/amp-analytics/
You could try some suggestions, I found some guides
https://support.google.com/analytics/answer/1009683?hl=en
https://holini.com/google-analytics-isnt-working/
https://www.optimizesmart.com/google-analytics-stopped-working-10-ways-fix/
https://www.theleverageway.com/blog/google-analytics-not-tracking/

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Portekoi,

Why did you have not followed our useful guide and did not increase the system status parameters? The yellow parameters should have to be increased according to our guide if you want to achieve good results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Jordan,

I have tested your Facebook ID on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/xwKjzTgY0wUa Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello xavig,

Unfortunately, all of these changes involves doing such additional customizations and we cannot provide something like this at the moment, sorry! If you want to have more options, in this case, you should implement it yourself through the code because we cannot provide custom work at the moment, sorry! Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developer from studio.envato.com
Another alternative for you would be to use a mobile theme which allows you to have two different menus for mobile and desktop.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello manu31,

Try to use the Flex Block to have more control over the cropping of your images.

Thanks.

Catalin
tagDiv Staff

Hello Ramon,

Read this documentation from here -> https://support.google.com/adsense/answer/7183212?hl=en -> https://forum.tagdiv.com/topic/info-adv-amp/
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Catalin
tagDiv Staff

Hello beppepicaro,

Provide some useful screenshots of your desired changes for a better understanding!

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, the theme does not have any such an option that allows you to make these changes, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello extremerussell,

Provide your website URL.

Thanks.

Catalin
tagDiv Staff

Hello baamit,

Unfortunately, the theme does not have any such an option for Slider Testimonial, sorry! You should try to find such a plugin with this functionality and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Trey,

Please send us an email at contacr@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dahlnewpage,

Notice that all of these parameters can be changed from TD Composer from here -> https://www.screencast.com/t/vVdpFKwBfH

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Kyle_newspaper,

Did you have checked your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Catalin
tagDiv Staff

Hello WebDevver,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi kuaza,

Provide your website URL so I can take a closer look at it.

Thanks.

Catalin
tagDiv Staff

Hi,

Unfortunately, we do not plan to implement this plugin, sorry!

Thanks.

Viewing 25 posts - 4,076 through 4,100 (of 23,298 total)