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Catalin
tagDiv Staff

Hello baldhiker,

First of all, ensure that you have correctly installed the theme via FTP way and check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Amee,

Did you have increased the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Catalin
tagDiv Staff

Hello Ophilias,

1)I have inspected your website and I saw that your posts do not have set up featured images and that’s why the visitors cannot see the image on blocks, sorry! Please set up them from here -> https://forum.tagdiv.com/featured-image/
2)Notice that when you load an image at your page, you can set up the size from here -> https://www.screencast.com/t/wMRjq0kJ56
3)You can remove the unused category from the panel, from here -> https://www.screencast.com/t/qorRfucqSViX

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nesciopt,

Unfortunately, the theme does not have any such an option for this, sorry! Our theme only gets the YoutTube video and render it to your website.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello geny80,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-next-prev-wrap a {
width: 35px;
height: 35px;
line-height: 35px;
border: 1px solid #000;
color: #000;
}

Thanks for the message!

Catalin
tagDiv Staff

Hello Mert112112,

Probably, you have a cache! Try to clear all of this memory and check the results. If the problem is still there, make sure that you are using the latest version of the theme, remove all of the untested plugins and send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello scotte,

First of all, make sure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Most likely, your PHP memory has exhausted and that’s why you cannot say anything.

Thanks for the message!

Catalin
tagDiv Staff

Hello Jordan,

Did you have read our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ If not, please read it with more attention and followed all the steps from here in order to achieve good results.

Thanks for the message!

Catalin
tagDiv Staff

Hello vineetaggar,

That social icon has not been designed to be used for desktop and that’s why this is hidden from the desktop.

The code is here ->

@media (min-width:767px){
.td-social-whatsapp{
display:block!important;
}}

Thanks.

Catalin
tagDiv Staff

Hello johnmiao,

You should edit the top bar section from header style used by you and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! As a quick example -> https://www.screencast.com/t/ThUc0L47cq

Thanks for the message!

Catalin
tagDiv Staff

Hello johnmiao,

I have checked your website on my mobile and the menu seems to work as expected. Where is the problem? Provide some useful screenshots of the problem so I can identify the problem.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello beppepicaro,

Unfortunately, but I do not exactly understand what’s your request, sorry! All the available widgets can be picked from here -> https://www.screencast.com/t/ZsCmK3UD If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Viju,

Unfortunately, the theme does not have any such an option that allows you to do this only for pages or posts, sorry! You should customize it yourself and if you are not aware of the steps which are needed to follow in this case, consider hiring a freelancer/developer to help you!

Thanks for the message!

Catalin
tagDiv Staff

Hello vineetaggar,

You should install the Seo Yoast plugin and try to set up the og image from here. Check here -> https://kb.yoast.com/kb/getting-open-graph-for-your-articles/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rihtak,

We only made tests with the super cache up to this moment, that is why we know there will be no problem with it and we recommend it. There are plenty of theme users that have other caching plugins.
You can also use Cloudflare for more speed improvements. I found some guides you can use for inspiration
https://wpdingo.com/setup-wp-super-cache-cloudflare
https://tutreal.com/wp-super-cache-cloudflare/

Be sure to test the website with online tools, see where you can improve. Using caching and Cloudflare should improve the performance considerably.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello selahattin,

Did you have tried to use the available ad sizes from Theme panel from here -> https://www.screencast.com/t/mRSPVpdTnYx

Thanks.

Catalin
tagDiv Staff

Hello tanteidee,

Unfortunately, the theme does not have any such an option that allows you to change the URL of your logo, sorry! This task involves doing such additional customizations and we cannot provide something like this, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello xavig,

If you want to make some custom modification in the child theme, please check the documentation to see how kind of files can be overwritten in child theme from here -> https://forum.tagdiv.com/newsmag-child-theme-support/ Make sure that you have followed all of the steps from our documentation in order to achieve good theme results.

Thanks.

Catalin
tagDiv Staff

Hi,

Sorry, but I do not exactly understand your question! Notice that each block has set up by default 48px as margin-bottom. Provide your website URL and specify to what kind of row you are referring to.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Mert112112,

You should use the Excerpts functionality from here -> https://www.screencast.com/t/wFp6odOyfF

Thanks for your understanding!

Catalin
tagDiv Staff

Hello cucuteanu,

Provide more details about what exactly image you are referring to? Also, you can provide some useful screenshots so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hi Aman Singh,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it and also, so I can check your TD Composer functionality.

Thanks for your understanding!

Catalin
tagDiv Staff

Hi,

Yes, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.

Thanks for your message!

Catalin
tagDiv Staff

Hi,

Provide your website URL and some useful screenshots with the problem so I can identify it closer.

Thanks for the message!

Catalin
tagDiv Staff

Hello johnmiao,

Unfortunately, the theme does not have any such an option for it, sorry! You should try using the WPML plugin which has this functionality and this plugin is tested with our theme. Check here -> https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thanks for your understanding!

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