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Catalin
tagDiv Staff

Hello Epic,

All the templates are imported here -> https://www.screencast.com/t/Ae61H17dYO

Thanks for the message!

Catalin
tagDiv Staff

Hi,

The latest version of the theme is NP 9.0.1. If you want to send a private message you should send it to contact@tagdiv.com.

Thanks for the message!

Catalin
tagDiv Staff

Hello crazydiver,

This feature is added to our list of improvements but notice that we cannot say for sure if it will be or not implemented in near future updates.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello miriam-2,

Please provide your website URL so I can take a closer look at it and also, some screens with the problem so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Mijaz,

Unfortunately, our theme does not have any such a configuration for our blocks, sorry! You should check the list of our blocks and try to combine them until you achieve something like similar with your desire.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sirius Pro,

Try to check the Permalinks section from WordPress settings from here -> https://www.screencast.com/t/EEHf8MYBUaA1 and also, notice that you can install the Seo Yoast plugin which offers so more options for this case.

Thanks for the message!

Catalin
tagDiv Staff

Hello asifsohrab,

You should create your own CSS code to hide the Ads only for a specific post and category pages, based by Category ID and Post ID. Please check the inspector browser tool from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for the message!

Catalin
tagDiv Staff

Hi,

Ensure that you are using the latest version of the theme and WordPress, clear all the caches and check the results. I have check it seems that feature to be there, as you can see here -> https://www.screencast.com/t/bqd6gfQiWE

Thanks for the message!

Catalin
tagDiv Staff

Hello javid,

Use the code below and place it in Theme panel -> Custom CSS area.

.td_block_related_posts .td-next-prev-wrap{
display:none;
}

The result is here -> https://www.screencast.com/t/Q0PZzZZz

Thanks.

Catalin
tagDiv Staff

Hello javid,

Please check the following topic from here -> https://forum.tagdiv.com/topic/crashing-every-30-minutes/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello inje,

I do not exactly understand your request, sorry! Please provide more details and some useful screenshots of the problem so I can identify it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello arslanlibrary,

Ensure that you are using the latest version of the theme, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for the message!

Catalin
tagDiv Staff

Hello Alex89,

I have checked your screen and I saw the ace-tm, ace_gutter class. Notice that the theme does not have any such a class and that code does not come from our source of the theme, sorry! Most likely, you are using a plugin for that which are not tested with the theme which might cause some unknown issues. Please remove all of the untested plugins, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello frau,

Please provide your website URL and some screen captures with those images so I can identify them. Ensure that you are using bigger images as quality (HD for example) if you want to achieve good results and also, check if you use thumbnails to your images from Theme panel. Also, if you are using some plugins for optimizations you should remove all of them because you may appear some unknown issues caused by them.

Thanks for the message!

Catalin
tagDiv Staff

Hello frau,

Unfortunately, the Amazon Ads has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello nina,

Unfortunately, we know about this problem and we will hope to fix it in near future updates.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ray,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dmiss0730,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, ensure that you are using the latest version of the theme installed via FTP way and remove all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Deven,

Please notice that the theme has a built-in feature regarding on modal sign in/ sign out and it cannot be used with a shortcode. If you want to change this functionality, you should edit the theme core files which involves doing such a custom work and we cannot provide this service at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Kristo Noir,

Will this error happen for another template or only for this Fitness Blog Footer template? Did you have tried? I have tested on my side and everything seems to work as expected, as you can see here -> https://www.screencast.com/t/S454Vl8Zd9 If the problem persists, please check the Server upload permissions to be correctly set up and also, the system status requirements to be right increased according to our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ecstaticperson,

Notice that the entire documentation of this plugin can be found here -> https://docs.woocommerce.com/documentation/plugins/woocommerce/ What exactly do you want to achieve? You can provide more details with your desired changes which you want to make so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Prajwal Desai,

Do you use DoubleClick Ad? Please notice that Ad System has not been tested with the theme and causes problems and that’s why we do not recommend using it, sorry! Please check our documentation regarding on Ads from here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Prajwal Desai,

Sorry, but please notice that feature it’s not implemented in our theme. Our developers will decide in the future if it will be or not implemented and we cannot say an exact period when exactly this will be or not implemented.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello denny,

Unfortunately, our Review System is included in our theme and we do not have any other plugin with this functionality, sorry! You can try using such a plugin but we cannot say for sure if it will work or not as properly with the theme, sorry!

Thank for your understanding!

Catalin
tagDiv Staff

Hello Xpress,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Provide there the link to this conversation so we can quickly identify you. Also, please provide the full FTP access and CPanel for more further investigation. Also, make a full backup to your database.

Thanks for your understanding!

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