Hello meri,

There are currently some issues with the general modal image feature functionality. This is on our list and it will be fixed as soon as possible. Sorry for the inconvenience.

Thank you!

Hello yubanet,

Please provide more details about your problem and also, you can provide some useful screens with the problem so I will be able to provide a more accurate response.

Thanks for the message!

Hello kurdi,

Do you have tried the manual activation from the theme panel? -> https://www.screencast.com/t/NXhtb0Vtn

Thanks.

Hello kurdi,

Please provide your website URL and also, some useful screenshots of the problem so I can identify it. Before this, you should remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, you should try making a new clean install to another subdomain for testing and use only required plugins and then check the sorting functionality at our blocks.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello minamoto19,

Notice that we do not have any bad reports in this case until now, sorry! I suggest you make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. Use the FTP way for theme updating because this is the surest method in this case. After you have followed this steps, check your results and see if the problem is still there.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Jose,

Thank you for your kind words.

Thanks.

Hello emssp,

I have checked your website on Google Insights and I got this -> https://developers.google.com/speed/pagespeed/insights/?hl=ro&url=http%3A%2F%2Fotelders.org%2F&tab=desktop For more refferances in this case, please check the following topic rom here -> https://forum.tagdiv.com/topic/how-can-i-speed-up-my-site/

Thanks for the message!

Hello macmandk,

I suggest you make a new clean install to another subdomain for testing, clear all the caches and check the results. Remove all of the untested plugins, clear all the caches and check the results.

Thanks.

Hello Chris,

I have checked your website but the yellow line it seems to be there, as you can see here -> https://www.screencast.com/t/rFWmhnxMM Where is the problem? Try to clear all the caches and check the results.

Thanks.

Hello Mercuriel,

I saw that you are using the Page Template+Latest Articles+Pagination. You should change this page template to Default, for example, if you want to create your all homepage with TD Composer.

Thanks for your understanding!

Hello emssp,

Provide your website URL so I can take a closer look at it. Also, before this, you should check the following useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello RedFish,

Yes, provide them at contact@tagdiv.com.

Thanks.

Hello Brian,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope that help!

Thanks.

Hello jmedina0107,

Please try again to make a new install via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at it.

Thanks for your understanding!

Hello,

You should try using the code below and place it in Theme panel -> Custom CSS area.

#post h1.header{
border-color:green;
}

The result is here -> https://www.screencast.com/t/1MxgSUsg

But I guess that you are not using our theme on your website…

Thanks.

Hello Hanan146,

Here is talking about Mega Menu and for more information about this feature and how it can be used on your website, please check here -> https://forum.tagdiv.com/mega-menu/

Thanks.

Hello Codywoodworth,

If you want to increase the font size to give a larger body text on mobile you should try using a media queries rules to target only the mobile devices or simply add your custom code directly in that section from here -> https://www.screencast.com/t/d5HeXUql4O10

Thanks.

Hello Jose,

Please try using the code below and place it in Theme panel -> Custom CSS Area.

.td-post-template-5 .td-post-header .entry-title{
text-align:center;
}
.single h2 {
color:red!important;
}

The result is here -> https://www.screencast.com/t/JpOqNDk7Un

Thanks.

Hello minamoto19,

Please notice that the first step for WordPress debugging is to disable all of the untested plugins, clear all the caches and check the results. Please notice that each theme is different from each other and any untested plugin can break it. Also, if the problem is still there, you should make a new fresh install to another subdomain for testing and check the results.

Thanks for your understanding!

Hello leanjucas,

Most likely, you are using the Cloudflare, Rocket Loader which causes this problem with your theme. Please remove all of the untested plugins, clear all the caches, use only our tested configuration for Cloudflare like this -> https://forum.tagdiv.com/cloudflare-cdn/ and check the results.

Thanks for your understanding!

Hello jmedina0107,

First of all, ensure that you are using the latest version of the theme installed via FTP way, the version of TD Composer, please enable GD Library and mbstring for PHP on the server and also, try to set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello pspsmartphone,

Sorry, but please notice that our theme has not been designed to use this kind of content, unfortunately! So, if you want to add something like this instead of our Related Articles notice that you should implement it yourself through the code because it is not a simple task and involves doing such additional customization and we cannot provide this at the moment, unfortunately!
As a hint, you should edit each post template used by you and where the realted_articles function is calling back you should replace it with your custom function. For example, if you are using the post template style 1 you should edit the loop-single_1 in that section -> https://www.screencast.com/t/mo07onOWI Also, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello Najmus,

Sorry, but please notice that our theme does not have any such an option that allows you to change the width, unfortunately! Please notice that the width of the theme is fixed and not a dynamic one, sorry! If you will change it, notice that you can easily break the theme layout.

Thanks for your understanding!

Hello dawoodafzal,

I suggest you make a new install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello Achim,

Please notice that the Seo Yoast and WP Supercache plugin are tested with our theme but not the premium version of Seo Yoast and that’s why might appears some conflicts.

Thanks for your understanding!