Hello mradamrothwell,

I’m sorry but please notice that aspect does not come from our theme, sorry! Most likely, it happens due to your dedicated server or theme settings, untested plugins used by you, additional customizations, etc. I suggest you make a test through installing a theme to another subdomain for testing and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello glennkr,

Please provide some useful screenshots with this error so I can identify it. I have checked your website and I did not saw any problems with your search on your website. Also, I suggest you disable all of the untested plugins which can interfere with the theme core files and causes a lot of unknown problems. Clear all the caches and check the results.

Thanks for the message!

Hello SuperDale,

You should use the ROW settings and split it in more columns (with Inner Row) to achieve something like this -> https://www.screencast.com/t/Q827rNEU

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

I have checked your source page and I saw that you have some errors through your console, as you can see here -> https://www.screencast.com/t/6LnCNgjdV9C Also, I saw that you are using a lot of untested plugins which can interfere with the theme core files and causes a lot of unknown issues. I suggest you make a new install to another subdomain for testing via FTP way, without any untested plugins. Clear all the caches and check the results.

Thanks for your understanding!

Hello jnenx,

The theme does not have any such an option that allows you to add a Subtitle to your page, sorry! You should add a simple Tex with Title element under your page title with your desired ‘Subtitle’, like this -> https://www.screencast.com/t/nLJAOdeB

Thanks for your understanding!

Hello 7eso,

Please try the manual activation from here -> https://www.screencast.com/t/CrQAvg3Zc

Hope this helps and let us know how it goes!

Thanks.

Hello homesofcolor,

Unfortunately, the theme has not been designed to use this functionality and we cannot make any additional implementation in this case because this task involves doing custom work and we cannot provide something like these services at the moment, sorry! You should implement it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello zegasi,

Please make sure that you have checked the following option for Memberships from here -> https://www.screencast.com/t/u3B2IwvZqB This is the default WordPress functionality. Clear all the caches and check the results.

Thanks for your understanding!

Hello nitewriter07,

I have tested on my side and the Pinterest seems to work as expected, as you can see here -> https://www.screencast.com/t/a9QG4hkNiX Do you have installed the latest version of the theme via FTP way? If not, please update it and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello viralised,

Please update the theme to the latest version of it which is Newsmag 4.3, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. I have checked on my side the latest version of the theme and the Search button functionality seems to work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello RedFish,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page and also, so we can provide a more accurate response.

Thanks for your understanding!

Hello whatawawu,

Make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Check the system status memory to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello Octopros,

I have inspected your website URL, have inspected your sidebar and the images with link seem to work as expected. -> https://www.screencast.com/t/hA8WW2nPyT Where is the problem? Clear all the caches and check the results.

Thanks.

Hello Charlie,

1)Increase the system status memory according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
2), 3)Please update the theme to the latest version of it because in that version was resolved this problem with Social Counter and the App Id and Secret ID are no longer needed. Update it via FTP way, clear all the caches and check the results.
4)You should provide some useful screenshots with this problem so I can identify it at your website URL.

Thanks for your understanding!

Hello zzboba,

You should simply disable and remove that plugin from Plugins list and this will disappears from your website. Clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hello Anil,

Please check here -> https://forum.tagdiv.com/article-ads/ about the Article Inline Ads functionality.

Thanks.

Hello Anil,

Please keep in mind that our theme does not have any such an option for any Feedburner/RSS, sorry! The WordPress controls this feature and if you want to make some adjustments in this regard, you should do it yourself because we cannot provide custom services at the moment, sorry! Your task involves some additional customizations and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you! Also, please keep in mind that plugin has not been tested with our theme and also, we cannot say for sure if it will work or not as expected with our product, sorry!

Thanks.

Hello sfarazali,

1)The background image is added from the Theme panel and it will be applied to the whole website. Please check here -> https://www.screencast.com/t/qVJXhNSpp
2)You can try using the Visual Composer and add the Tabs element.
3)You should try using such custom CSS code. Follow the next useful guide to create your own custom CSS code -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks.

Hello,

If you want to have a clone version of your theme in another language, you should use the WPML plugin. Please check here -> https://wpml.org/forums/topic/change-fonts-by-language
Regarding on this image -> https://www.screencast.com/t/oMCW8LBp5J I guess that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Remove all of these, clear all the caches, press CTRL+SHIFT+R and check the results.

Thanks.

Hello Sabar Wiyono,

Please send us an email at contact@tagdiv.com with your Item Purchase Code so we can take a closer look at your setup page and also try to activate your theme.

Thanks for your understanding!

Hello leepf,

What kind of background do you want to change? Sorry, but I cannot exactly understand what you mean.

Thanks.

Hello TrashTalk,

I have inspected your website and I saw that you have a flash on the main menu for the first loading. -> https://www.screencast.com/t/2N9GwYEl Is black and then beige color. Make sure that you are using the latest version of the theme, plugins which come bundled with the theme packet, clear all the caches and check the results. If you are using some untested plugins, you should remove all of them to avoid any conflicting plugins. Also, you can take a look at the following topic from here -> https://forum.tagdiv.com/topic/header-style-8/ because there you will find some things explained about this behavior.

Thanks for your understanding!

Hello,

Here is talking about admin bar from WordPress which can be disabled from the settings. Check here -> http://www.wpbeginner.com/wp-tutorials/how-to-disable-wordpress-admin-bar-for-all-users-except-administrators/

Try the code below ->

#wp-admin-bar-wp-logo{
display:none!important
}

Thanks for the message!

Hello Twisted Pear,

Sorry but please notice that we cannot provide custom work at the moment, sorry! This is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hello trailblazer,

I have replied to another topic regarding on page speed.

Thanks.