Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello MBESIKCI,

Try to add the !important tag after the value to give more priority to your code.

.page-id-21 .td-crumb-container {
display: none!important;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ralf,

If you want to do this, you can provide your .zip file to this team but please notice that we do not have any business with this team.

Thank for your understanding!

Catalin
tagDiv Staff

Hello,

Yes, it will be a good way in this case. Try to make a new install to another sub-domain for testing and check the results without any untested plugins.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Charlie,

Yes, the latest version of the theme is Newsmag 4.3. Ensure that installing has been made via FTP way, clear all the caches and check the results.
As a hint, try to install the Newsmag Travel demo and check the functionality of mega menu and try to replicate it on your website.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello ertha013,

Please check your tool optimization because that’s why your images are blurry. I have checked your image and I saw the srcset parameter which does not come from our theme -> https://www.screencast.com/t/DvhFBOozML Remove all of the untested plugins, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello whatawawu,

Try to set up the below code in .htaccess!

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello itduck2020,

About what kind of Grey Space between section do you are referring? Please provide your website URL and some useful screenshots so I will be able to provide a more accurate response/code.

You should try using a custom CSS code if you want to change the color line.

.td-newsmag-voice .td-pb-span4 .td_block_template_1 .block-title span:after{
background-color:red;
}
.td-newsmag-voice .td-pb-span12 .td_block_template_1 .block-title span:after{
background-color:red;
}

The result is here -> https://www.screencast.com/t/dOYIfr82WF

Thanks for your understanding!

Catalin
tagDiv Staff

Hello itduck2020,

Notice that each demo has own design of layout which will be automatically added when the demo will be imported. If you like the Clear Voice demo, you should import it without content. Notice that the theme does not have any such an option that allows you to create/change your actual theme style with a demo style layout but only through importing a demo. Also, if you want to see the design code for our demo, you should check the following core files for each demo you like, like this -> https://www.screencast.com/t/eiqXfY3SYe and try to implement it on your page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Paolo,

Unfortunately, the theme does not have any such an option that allows you to do this in the theme, sorry! You should use the default WordPress search element from Widgets and add it in the Widgetised sidebar inside at your page.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Andrea,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.
For more information about how you should use our page builder incorrect way on our theme, please check the following useful tutorial here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello masterskg,

Why do you want to add the AMP code in the body tag? If you want that our theme to work as expected with AMP is only necessary to activate the plugin from theme packet. Also, if you need to make some additional customizations through the code regarding on AMP you should do it yourself because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Ralf,

Unfortunately, please notice that our theme has not been designed to use the Give plugin, sorry! Also, we cannot provide support for untested plugins and therefore, we cannot help you in this case, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello kamkam1,

Please notice that our Ad System has been designed to be used only with AdSense by Google which is automatically minified in Javascript. Also, if you do not want that your ads to be minified you should try using the AdRotate plugin because this will not be minified by default from our theme.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Mrhenryiv,

Please provide your website URL so I can take a look at it. Also, please be more specific with your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello odysseylandscapes,

If you want to have two different layout style for mobile and desktop you should use the Mobile Theme plugin for that. Please check the documentation from here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks.

Catalin
tagDiv Staff

Hello kaoba01,

I saw that you are using the Jetpack-Photon module on your website which is not tested with the theme and causes a lot of unknown issues. This plugin is recognized as being a problematic one and we recommend to disable it together with all of the untested plugins if you want to achieve well results. Do this because this is the first step for WordPress debugging.

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello,

You should edit the td_data_source.php and change the seconds limit to your desired, like this -> https://www.screencast.com/t/apx82em61

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello Samet186,

Try to resave your permalinks and check the results. Also, provide your website URL so I can check the AMP version on it.

Thanks.

Catalin
tagDiv Staff

Hello gskitchen,

The theme does not have any such an option for Newsletter on posts but only for pages, sorry! If you want something like this, you should use the do_shortcode method to add the Newsletter section after each post. First of all, you should edit the Newsletter element on a page and then take the generated shortcode and add it t your post template using the do_shortcode method, just like here -> https://forum.tagdiv.com/topic/add-ad-under-related-article/ -> https://www.screencast.com/t/vVXH36fd6b and then, when you edit this page without TD Composer, in the backend you will see the generate shortcode for that element -> https://www.screencast.com/t/jM35ESEN which is needed to add in shortcode method. This is just a hint about what you have to do in this case.

Hope this helps!

Catalin
tagDiv Staff

Hello leanjucas,

It seems to be a caching problem by your side. Clear all the caches, press CTRL+SHIFT+R and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello broinfo,

Unfortunately, the theme does not have any such an option for Search only for a Team Member, sorry! The team search functionality works for the whole website. We have added to our list of improvements and maybe this will be added to our theme but we cannot say for sure, sorry!

Thanks for your suggestion!

Catalin
tagDiv Staff

Hello NonoLoko,

Please update again your theme via FTP way with more attention. Our latest update has been fully tested and should not break the site, sorry! The main problem comes from your theme installing, most likely, unfortunately! I suggest you make another theme install to a new subdomain for testing, clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello moulshi,

Sorry, the theme does not have any such an option that allows you to do this, sorry! I saw that you are using a smart list and you want that buttons to be displayed under the smart list pagination, right? So, this task can be made only through the code. You should edit the smart list core file and insert there your custom code which adds the sharing buttons. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for the message!

Catalin
tagDiv Staff

Hello,

The FTP means File Transfer Protocol and for more information about how you can use this way, please check here -> http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/ -> https://forum.tagdiv.com/install-via-ftp/

Thanks.

Catalin
tagDiv Staff

Hello Ralf,

The problem has been solved after all of the untested plugins have been disabled.

Thanks.

Viewing 25 posts - 5,976 through 6,000 (of 23,298 total)