Hello Dulau,

If you need more assistance please send us an email.

Thanks.

Hello vinmigliore,

Please provide your website URL so I can take a close look at it. Also, if you want to target a specific block from TD Composer you should add a new custom class from TD Composer for that block and then when you create the custom CSS you should use that class.

Thanks for the message!

Hello rontsh,

Please update the theme to the latest version of it which is v.8.7.2 via FTP way, clear all the caches and check the results. Remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your understanding!

Hello casillg,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and Theme panel. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

You could use a bit of CSS code in order to achieve this. Use the code below and place it in Theme panel -> Custom CSS area.

.td-module-title{
border-bottom:2px solid black;
}

Thanks for your understanding!

Hello raas143,

Check your system status parameters to be increased according to our documentation and also, remove all of the untested plugins, clear all the caches and check the results.

Thanks for your understanding!

Hello Red,

Please notice that all of our blocks can be found in TD Composer. The above code is a simple shortcode generated by our composer for Big Grid 9 Style 5 and these codes can be found here -> https://www.screencast.com/t/DciuF0Qlo

Thanks for your understanding!

Hello dstewart171,

I have replied via email. The Theme panel Saving seems to work.

Thanks.

Hello GoingFor2,

I have inspected your source page and I saw that you have Newspaper v.8.7.1 Please update it to the latest version of it (v.8.7.2) and reinstall the AMP plugin which comes bundled with this kind of version, clear all the caches and check the results.

Thanks for your understanding!

Hello piemontevda,

I did not saw any problem regarding your pagination, sorry! Please provide more details and some useful screenshots.

Thanks for your understanding!

Hello fakiro,

Notice that we do not recommend to use both page builders in simultaneously mode, sorry! You should remove the Visual Composer if it is enabled. Also, try to re-create the page using the TD COmposer and check the results.

Thanks for the message!

Hello tcjapan,

Unfortunately, I do not exactly understand what you want to achieve, sorry! Please notice that our theme has the Latest order which displays you all the posts in order of posting, by date. If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Josuesantana,

Sorry but the theme does not have any such an option that allows you to add more fields in the register section. If you want to add more fields in that section you should edit the theme core files -> https://www.screencast.com/t/W9CYDkQx

Thanks for your understanding!

Hello augustoock,

Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks for your understanding!

Hello jcmlny,

You have to provide your website URL so I can give you a more accurate response.

Thanks.

Hello jcmlny,

You should use the code below ->

@media (max-width:767px){.td-header-wrap{
display:none;
}
}

Thaks for the message!

Hello Stefan,

Sorry but this element does not have a such an option for this.

Thanks for your understanding!

Hello shinobu,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for the message!

Hello ukume,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks for your understanding!

Hello adminsuvens,

I saw that you are using the same image for Featured image and post image in content and the post template used by you will display at the top the Featured image and that’s why you have twice. As a quick solution, in this case, is to change the post template to another one, like post template style 5 which do not display the featured image in post content.

Thanks for your understanding!

Hello mjehangir,

Check the system status parameters to be increased according to our documentation. Check the theme to be the latest version of it installed via FTP way, clear all the caches and check the results. Until now, we do not have any bad reports in this case and notice that the TD Composer should works as expected, without any problems.
A 500 error can have a bunch of causes but in usual debugging you would use such a guide: https://www.lifewire.com/500-internal-server-error-explained-2622938
Please access your files via FTP and try to rename the plugins folder and test again.

Thanks.

Hello Simi360,

I have inspected your website and I saw that you have increased the theme width as you can see here -> https://www.screencast.com/t/g9NV2OkS8 Notice that our theme does not have any such an option for this and you can easily break the theme functionality. I guess that you have some additional customization through the code but please notice that we cannot provide support for your custom work, sorry! I suggest you come back to the normal theme layout, clear all of your additional customizations, remove all of the untested plugins if you are using something like this, clear all the caches and check if your images are correctly aligned.

Thanks for your understanding!

Hello GoingFor2,

I have inspected your amp pages and it seems to look as expected as you can see here -> https://www.screencast.com/t/5Dp8mxRmfz Provide some useful screenshots with your problem so I can take a closer look at it.

Thanks for your understanding!

Hello rontsh,

Notice that we do not have any bad reports in this case until now, sorry! Everything seems to works as expected, without any problems. Ensure that your theme version is the latest one, installed via FTP way, check the system status parameters to be increased according to our documentation remove all of the untested plugins if you are using something like this and check the results. If the problem is still there, please provide some useful screenshots so I can identify the problem.

Thanks for the message!

Hello mnuuti86,

1)Notice that the Mobile Theme is composed of two section. The first three posts come from the Featured category and the second comes from the latest. Our mobile theme does not have any offset, sorry! Notice that if your Featured category is removed from your backend page you will bring some twice posts.
2)What kind of Top Bar on the mobile theme you are referring because this menu does not appear on the front end. -> https://www.screencast.com/t/yY5IyBtQNDv

Thanks for your understanding!