Hello,

If you want to adjust your 404 page, notice that you can do this from Theme panel, like this -> https://www.screencast.com/t/97NdYWodh

Hope this helps!

Thanks for the message!

Hello kanal1,

You should make it Transparent from the panel. Check the option from there and move it to transparent and the grid lines will be removed.

Thanks.

Hello majorfuss,

This task involves such a custom work because there is not an easy task and we cannot provide custom services at this moment, sorry! If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello taiger,

Please provide more details about this problem so I will be able to provide a more accurate response. Also, you should provide useful screenshots so I can exactly identify where is the problem and for a better understanding.

Thanks for the message!

Hello jpack,

Check your plugin’s list and if you have some untested plugins, you should remove all of them because all of these might cause some unknown issues. Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello Dee McL,

There’s an option for it in Theme panel, like this -> https://www.screencast.com/t/GtwPemAhF After this change, clear all the caches and check the results.

Thanks for the message!

Hello sanatkumar123,

Unfortunately, please notice that our theme only takes your AdSense code which has been added to the right spots and render it at the front end. Please notice that if your AdSense will not work, delivered, you should contact the Google AdSense department, tell the problem because they should be able to provide a more accurate response. Please notice that our theme simply render the code added by you and it does not have any influence over the ad structure and functionality.

Thanks for the message!

Hello Reiter2309,

I have made some tests on my side and the private posts will not be displayed for next or previous posts feature. Please try to make this test on the Incognito mode, because if you will try to a normal mode when you have logged in as admin, your private posts will be rendered because you are logged in.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello sebahattin.demir,

Please provide your website URL so I can take a closer look at it. Also, to be more specific, please provide some useful screenshots to identify where exactly is the problem.

Thanks for the message!

Hello taknev420,

Please make sure that you are using the latest theme version and then, check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you PHP memory has exhausted and that’s why you cannot save anything. Try to increase it according to our useful manual, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Sorry for this but please notice that each of our header styles has an own style and it cannot be changed very easily, sorry! You should choose one of them which has the menu aligned as you wish. Please notice that as you want involve custom work and we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hi Aldemi,

Yes, it’s possible but please notice that if you want to do this, you should use the shortcodes into a Text Block where you can add your shortcodes.

Hope this helps!

Thanks for your understanding!

Hello dinahmight,

Unfortunately, this type of plugin has not been tested with our theme and also, we do not know the theme’s behaviour with this type of plugin and we cannot provide support for this untested plugins, sorry! All as you want to require to do such customizations and also, please notice that we cannot provide this type of services at the moment, sorry! If you want to display more levels in our theme or if you want to implement any others features through our theme and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello visual-h,

I suggest you make a new clean install from scratch via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Also, if you are using some untested plugins which can interact with the theme core files, try to disable all of these and use only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all the caches and check the results.

Thanks for your understanding!

Hello Aureyepss,

Please ensure that your theme installing was made via FTP way according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Follow all the steps from there and check the results.

Thanks for the message!

Hi,

Provide your website so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks.

Hello,

Do you have consulted our documentation here -> https://forum.tagdiv.com/newsmag-header-ads/? Notice that there you will find all of the information which you need to know in order to set your header ads. Also, the tags you find can be found here -> https://www.screencast.com/t/clJ94I1d

Hope this helps!

Thanks for your understanding!

Hello,

I have inspected your website and I saw that your code works but notice that you should add the important tag after the scroll property.

The code is ->

.sub-menu {
height: 100px;
overflow: scroll!important;
}

The result is here -> https://www.screencast.com/t/a1rnB4YaF1e

Thanks for the message!

Hello ltonline,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.category .item-details{
margin-left:0!important;
}
.category .td-module-thumb{
display:none;
}

Thanks for the message!

Hello irisliu,

I suppose that here is talking about Excerpts section. Please check our useful documentation here -> https://forum.tagdiv.com/newsmag-excerpts-introduction/ Notice that from here you can handle this aspect.

Thanks for your understanding!

Hello OytunYalcin,

If you want to use Footer 1,2,3 for this section, you should try using the Footer Template Style 5. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Thanks for your understanding!

Hello,

If you will press the CTRL+K you will have to receive this -> https://www.screencast.com/t/V11SPfjv5X The POP-UP still do persist to appear after activation of the theme?

Thanks for your understanding!

Hi,

Another alternative, in this case, would be to change the module for Category with a module which does not have featured image, from here -> https://www.screencast.com/t/O4r03oTf

Hope this helps!

Thanks.

Hello ondrejqo,

Try the manual activation from here -> https://www.screencast.com/t/Gk43uwOwf

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!