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Catalin
tagDiv Staff

Hello Caz,

If you will hide the related articles tab, notice that only the posts from More from Author will be displayed.

Thanks for the message!

Catalin
tagDiv Staff

Hello bformhals,

Try to use a bit of negative margin-left to adjust your logo at the main menu. If is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

.td-header-style-7 .td-header-sp-logo img {
margin:initial;
margin-left:-20px;
}

The result is here -> https://www.screencast.com/t/cftToGiVDT

Thanks for the message!

Catalin
tagDiv Staff

Hello Caz,

Try the code below ->

.td_block_related_posts .td-related-left {
display:none!important;
}
.td-related-title .td-related-right {
border-radius: 10px!important;
}

The result is here -> https://www.screencast.com/t/xbokeOGt

Thanks.

Catalin
tagDiv Staff

Hello abhisheikhs,

In 3rd column, you should use a block which can be sorted by only of these categories, like this -> https://www.screencast.com/t/29MMYniR
If is not what you mean, provide more details.

Thanks.

Catalin
tagDiv Staff

Hello WakeUpCallProject,

1)By default, the search option is located in main menu bar, as you can see here -> https://www.screencast.com/t/nBcIoAX1ba
2)You can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello yukiy531,

Sorry but since we have not tested replacing our background ad with another ad system, I cannot provide any solution to this. I suggest hiring a freelancer to help out with this task as plugin implementation is not part of the theme support.
The background ad in our theme for the moment is not working as there is a problem with the code but it can be fixed with a simple css if this is what prompted you top look for an external plugin for a bakcgorund ad:

body {
cursor: pointer;
}
#td-outer-wrap {
pointer-events: none;
}
.td-main-content-wrap, .td-container-wrap {
pointer-events: auto !important;
cursor: default;
}

Thank you for your understanding.

Catalin
tagDiv Staff

Hello,

Try to use the code below and place it in Theme panel->Custom CSS area.

.td_social_type .td_social_info{
top:-10px;
}

This problem happens due to your unproperly installation. Try to remove the old plugin and update it. Clear all your caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello MamasLT,

To be safe, try to make a full backup to your database and then make a new clean install from scratch via FTP way and use only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello isd,

I guess that you are talking about Latest Articles section. So, if you want to handle this section, you should simply check this area, like this -> https://www.screencast.com/t/KDVuNcHhdhbs For more information about this, please check here -> https://forum.tagdiv.com/page-templates-2/

Thanks for the message!

Catalin
tagDiv Staff

Hello slider1990,

Unfortunately, I did not saw any problems here -> https://www.screencast.com/t/vd07qpkA, sorry! Provide more details about this so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello bugrcvi,

What kind of PHP version do you are using? Notice that the theme is only compatible with 7.0 PHP version and not 7.1.

Thanks for the message!

Catalin
tagDiv Staff

Hello travisnw,

Try to use the !important tag to give more priority of your code.

The code is ->

a {
color: #1896f4!important;
}

Notice that the rule is the same for all devices.

Thanks.

Catalin
tagDiv Staff

Hello Rodrigo,

Unfortunately, but we cannot help you in this case, sorry! Replied you another topic regarding on this problem.

Sorry for the inconvenience and also, thank you for your understanding!

Catalin
tagDiv Staff

Hello krysteleal,

Provide your website so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello rodrigosicone,

Unfortunately, there is no any other solution in this regard, sorry! Please keep in mind that the theme was not tested with 7.1 version of PHP. Our developers work hard to make the theme to work as expected with this PHP version but it will take a while until will be available. Most likely, in the next theme update, the 7.1 PHP version will work properly with the theme but at the moment, we cannot say where exactly will be this date, sorry! The only quick solution is to try to insist on the hosting provider to change the PHP version 7.1 to PHP version 7.0.
If you are unhappy with our theme and if you cannot use it, please request a full refund here -> https://themeforest.net/refund_requests/new and we will approve it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

If you want to change the translation for any default words, you should do that from here -> https://www.screencast.com/t/ljPdhxTsJ

Thanks.

Catalin
tagDiv Staff

Hello andrealabt,

Unfortunately, the theme does not have any additional option for search, sorry! Notice that the theme uses only the default WordPress search and if you need to add something else, you should edit the core files which create this search bar. If you are not aware of the steps which are needed to take in this regard, consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello martialwarrior,

You should only check the theme panel because there is an option for it. Try to do this -> https://www.screencast.com/t/cOXbWzVjeFi and from blocks/modules you can turn off from here -> https://www.screencast.com/t/YoUMbNdLz0EL

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

I guess that you want to add a custom URL to your image, right? Try to use a text block, add inside it a simple image and then when you edit it, you should change from edit Custom URL and add you desired link, like this -> https://www.screencast.com/t/BOv5uTiY3
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

Please provide your specific URL from where exactly you want to hide your author box. I need this so I will be able to take a closer look and provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

The theme does not have any such an option that allows you to do this but only with a bit of CSS code. You should hide all the meta information container and then you should display it only for your desired posts. You can start to create your own custom CSS code from our useful guide here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello leapdsc,

Unfortunately, this task involves such more additional customizations through the code and we cannot provide this type of services at the moment, sorry! If you are not aware of the steps which are required to make, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello all,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

Please keep in mind that you can do this only if you will use the mobile theme. In the panel you will have the option from where you can choose what type of menu you want to be displayed in your mobile mode, like this -> https://www.screencast.com/t/Wmcs3dUlVv

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Marcus_S,

The theme should have to work as expected without any additional untested plugins and customizations. Try to make a new clean install from scratch via FTP and use only our recommended plugins, clear all your caches and check the results. After this, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

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