Hello nicohahn,

Ensure that you are using the latest version of the theme and also, the latest version of required plugins which come bundled with the theme packet. Clear all your caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.co with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.

Thanks for the message!

Hello gasparlanca,

1)Unfortunately, the theme does do not have any such an option for this. You should only disable all post views for the entire website. Also, if you want to hide a post viewpoint for a specific post, you should use a bit of CSS code to do that using the post ID.

2)There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

Thanks for the message!

Hello nkodgh,

Unfortunately, this type of errors does not come from our theme, sorry! If you will switch the theme to a default one, most likely you will bring this error. Check the WordPress settings if you cannot solve this, you should contact your hosting provider.

Thanks for the message!

Hello JustinShead,

I am glad that you solved your problem.

Thanks.

Hello Caylean,

If you want to increase these posts from your mega menu, please check the following topic here -> https://forum.tagdiv.com/topic/menu-images/ because there you will find the steps which you are needed to follow in order to change this limit.

Thanks for your understanding!

Hello ancuez,

You can change them from Theme panel, Translations section, like this -> https://www.screencast.com/t/dqKBxmRPKt

Thanks for the message!

Hello ancuez,

Unfortunately, we cannot provide any support via skype, sorry! Our email is contact@tagdiv.com. So, if you have some any other questions, please send us an email with your credentials (wp-admin) or your can write us here with your request.

Thanks for the message!

Hello abhisheikhs,

Please keep in mind that here is talking about the type of sorting for this block. It is POPULAR and please notice that you cannot manually add what type of category you want because all of these will be automatically displayed based on how many posts each category has in descending order. -> https://www.screencast.com/t/6ZWzPQeLW1Oa

Thanks for your understanding!

Hello jaypee,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. I need to to know all of these details so I will be able to provide a more accurate response.

Thanks for the message!

Hello jaypee,

I am glad that you could manage your problem.

Thanks for the message!

Hello vishesh999,

Unfortunately, the Visual Composer has not been tested for posts and we cannot say for sure if it will work or not properly with the theme, sorry! For more information about how you can use the Visual Composer, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for the message!

Hello @jeongs and @altasov,

Please keep in mind that at the moment does not exist any such an option for using social login button for the the mobile login form, sorry! If you want, you can try the above method for this implementing.

Thanks for the message!

Hello slider1990,

Furthermore investigation, I notice that you are using a background image for your search page on mobile theme which is not loaded on https, like this -> https://www.screencast.com/t/yJWri3J3 This image can be loaded from Theme panel->Mobile theme, like this -> https://www.screencast.com/t/9tr4LwR9 You should change the image with another one which has https and the problem should disappear.

Thanks for the message!

Hello Elijah,

1)Please keep in mind that the smart list pagination will be made by H tags, as you can see here -> https://www.screencast.com/t/Nw4hD3ws5j5
2)Unfortunately, our theme does not allow using the smart list in the content of the post, sorry! This feature should be single inside the post.
For more information about this smart lists, please check here -> https://forum.tagdiv.com/smart-lists/

Thanks for the message!

Hello herondino,

Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Sebastian Escobar,

Do you want to show the author box in mobile mode? Try to use the code below and place it in Theme panel
-> Custom CSS area.

The code is ->

@media(max-width:767px){
.author-box-wrap.Maricel7{
display:block!important;
}
}

If is not what you mean, provide more details.

Thanks for the message!

Hello haqemcom,

We do not have any problems in this regard -> https://www.screencast.com/t/KEPYdl6W8, sorry! Do you receive this in your console? Most likely, this might happen due to your untested plugins used by you. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for the message!

Hello jaypee,

I have inspected your website and I did not saw any problems with your Big Grid, as you can see here -> https://www.screencast.com/t/TRqlwfKfv Where exactly is your problem? Provide more details if the problem persists so I will be able to identify it and also, so I can provide a more accurate response.

Thanks for the message!

Hello dalemccune,

I have inspected your website and I did not saw any problem with your Recent Posts, as you can see here -> https://www.screencast.com/t/LQPWcHfjb3 Please provide a specific URL if your problem is still there so I can identify it.

Thanks for the message!

Hello dalemccune,

Unfortunately, there is no easy option that allows you to change the menu position for mobile mode, sorry! This task involve to do some customizations and notice that we cannot provide custom work at the moment, sorry! If you want to change the default style of this section you should do it yourself or if you are not aware, please consider hiring a freelancer/developer to help you.

Thanks for the message!

Hello bformhals,

I have tried to access your website again and I got this -> https://www.screencast.com/t/mL2rTa8aDb I cannot access it. I need your website so I can take a closer look at it so I will be able to provide a more accurate code (CSS), if it possible.

Thanks for the message!

Hello devkabir,

If you want to change the background color for this, you should check the following section and add your desired custom CSS code. Look at this -> https://www.screencast.com/t/pPwhKqbI

Hope this helps!

Thanks for the message!

Hello vasik,

Try to check the following topic here -> https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/

Thanks for the message!

Hello Ramon Davi,

For more information about how you can change the actual date format of your theme, please check the following topic here -> https://forum.tagdiv.com/topic/how-to-make-this/ because there I explained how this customization can be done.
So, if you want to display any others levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer or developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello Jens H.,

The Header Style 4 uses the full width of your logo and should work as properly. I tried with a banner ad (930*180px) and it seems to work as expected, as you can see here -> https://www.screencast.com/t/jPtvNbMF8YLC

Thanks for the message!