Hello atalhoy,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello arbabrizvi,

I have inspected the both websites and I saw that your example site is made with Newspaper and your website is made with Newsmag. Notice that is two different themes and that why you bring two different styles. The Newsmag theme has some header styles which are on full-width, as you can see here -> https://www.screencast.com/t/IU4RDDARrgi but the footer section is only on boxed layout.

Thanks for your understanding!

Hello dhincapie,

I have tested again your website for two different mobile devices on android and I did not saw any problem with the main menu, as you can see here -> https://www.screencast.com/t/IpgD8OJtW What kind of browser is used by your customers? Please keep in mind that the theme is fully tested with these browsers -> https://www.screencast.com/t/ngcxMpD55YOz If your users use some default browsers of their’s mobile phone, it is possible that the theme does not work as expected and that why you receive bad reports. Use the theme only on tested browsers if you want to bring best results.

Thanks for your understanding!

Hello orlando,

If you will check our changelog you will see that the Newsmag version 3.3 is tested with only Visual Composer 5.0.1, as you can see here -> https://www.screencast.com/t/YTpXG0OB8Nx7 We do not make any tests with this version of Visual Composer for v. 3.3 We will release 3.3.1 which work as expected with Visual Composer 5.1. You should test this because it is possible to work as expected.

Thanks for your understanding!

Hello dhvanesh,

Notice that if you are using the Google Adsense, you cannot add custom size for this. The size should have to be delivered by Google Adsense. Also, if you are using other ads, you can add the size in HTML structure -> https://www.screencast.com/t/YMkPa4Ai3j5 which has to be added to Custom Ad Box, like this -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thanks for your understanding!

Hello soithong,

I have inspected your website and I saw that you are using post template 4 for your post pages -> https://www.screencast.com/t/leSO1UEO and this thing is not good because this type of post template is not recommended to be used for feature video, sorry! You should change the post template according to our guide here -> https://www.screencast.com/t/TCvpTzi1RgS and after you should have access to handle your player.

Thanks for your understanding!

Hello suneesh179,

Please check this topic here -> https://forum.tagdiv.com/topic/facebook-comments-2/ because there you can see where you have to add the shortcode from your FB Comments plugin. Also, please read all the plugin’s documentation because there you should find the way of implementation.

Thanks.

Hello neotics,

You can populate your sidebar from Widgets area from panel, like this -> https://www.screencast.com/t/pYRGBT17H

Hope this helps!

Thanks for your understanding!

Hello adibiase,

Unfortunately, until now we do not have encountered any warnings regarding on Mega Menu and Ads from Google Adsense. Notice that the Ads can be placed everywhere you want on your website, and the Mega Menu does not influence the proper function of Ads, sorry! You should contact the Google Adsense departments and ask them what to do to avoid this thing because we do not know. Keep in mind that the mega menu is fully tested and compatible with the entire theme.

Thanks for your understanding!

Hello muxurou,

Please notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello vexteo,

If you want to turn off/delete the ‘trending now’ feature, you should simply check the Visual Composer and remove from there.

Thanks for the message!

Hello peichert,

Unfortunately, our theme does not have any such an option for it, sorry! If you want to add some feature in theme, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello utzgurx,

Furthermore deeper investigations, we have noticed that it was a problem with some js from this plugin and we have fixed it in a new plugin version. You should take it from here -> http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip the new version of Social Counter. Remove the old version and install it on your backend. Also, you should clear all your cached images and files from your Chrome, like this -> https://www.screencast.com/t/5bbgsp85O and check the results.

Thanks for your understanding!

Hello flex202,

You should use a bit of CSS code if you want to add a background for your pages/posts/widgets. Please provide your website and also, where exactly you want to add this so I will be able to provide a more accurate response.
I need to know more details about this, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello alerazak,

First of all, I will thank you for your interests in our theme! Notice that our theme has 2 possibilities for using in mobile mode -> Mobile Theme or Default Mobile Responsive Mode. Which one do you want to use? For more information about Mobile Theme, please consult our guide here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello roqeem,

If you want to decrease the padding, you should user a bit of CSS code for this. Try the code below and place it in Theme panel->Custom CSS area.

The code is here ->

.td-pb-span4 .wpb_content_element {
padding-bottom:0!important;
}

The result is here -> https://www.screencast.com/t/4ZM64E1G

Thanks for the message!

Hello genoze,

Unfortunately, our theme does not have any such an option that simply allows you to make these changes, sorry! If you want to change the structure of the post template style 2 or 3, you should edit the theme core files corresponding to your post template used by you. As a hint, you should edit the following files, like this -> https://www.screencast.com/t/U2wjD6qL5 -> https://www.screencast.com/t/FBZ3YCwRd

Thanks for your understanding!

Hello

Notice that you can change the width of the theme but then is needed to make some additional adjustments to re-arrange all the theme elements for a better results, as you can see here -> https://www.screencast.com/t/j5nzhHeZh If you are not able to do this, please consider hiring a freelancer/developer to help you because we cannot provide any custom modification at the moment, sorry!

Thanks for the message!

Hello orlando,

We will release as soon as possible an update for Newsmag with the latest version of Visual Composer (v.5.1).

Thanks for your understnading!

Hello dhincapie,

I have inspected your website for many other mobile devices and the mobile main menu seems to work as expected, as you can see here -> https://www.screencast.com/t/5hdplQgw6p Try to clear all the caches from your mobile or try check it for other mobile and check the results.

Thanks for your understanding!

Hello

I have inspected your homepage and I did not saw any Breadcrumbs through it, as you can see here -> https://www.screencast.com/t/kIW1HtfefAq If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello WakeUpCallProject,

The date of the bottom section of Big Grid is hidden with a CSS code, and that’s why it will not appears on the frontend. So, if you want to display it, you should use a bit of CSS code to do this. Use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-grid-style-1 .td-small-thumb .td-module-meta-info {
display: block!important;
}

The result is -> https://www.screencast.com/t/ucb5yAFu

Thanks for your understanding!

Hello orlando,

If you want to add this markup you should make some changes through your code to do this. The id is in single or in the loop-single file, depending on what template is used by you, as you can see here -> https://www.screencast.com/t/adQEx54jJ5 and the meta should have to be added in td_module_single_base.php If these are not added in the post object you should use other specific functions like -> https://developer.wordpress.org/reference/functions/get_the_excerpt/ This may be a quick solution in this case. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because wee cannot provide additional customizations at the moment, sorry!

Thanks for your understanding!

Hello WakeUpCallProject,

Please notice that your sub footer section is created with 2 spans classes like -> td-pb-span4 and td-pb-span8 If you want to align the sub footer menu, you should make some adjustments in HTML structure in order to achieve best results. As a quick solution, in this case, would be to remove or comment our from the code the td-sub-footer-copy like this -> https://www.screencast.com/t/ozKuSuqfmBdx and then, using a bit of CSS code you can center the text, like this -> https://www.screencast.com/t/O2r46nKEyI

The code is ->

.td-sub-footer-container .td-sub-footer-menu {
float: left;
}

Thanks for your understanding!

Hello dndgh,

The PHP 7 is now accepted by our theme.

Thanks for your message!