Hello newsmaguser,

If you want to change the color and the font-size for this section you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-scandal .td-scandal-big-grid .td-grid-style-2 .td-big-grid-meta {
background-color: green!important;
}
.td-scandal .td-scandal-big-grid .td-grid-style-2 .td-big-grid-meta a{
color:white;
font-size:25px;
font-family:Arial;
}

The result is here -> https://www.screencast.com/t/zxNZZdNYK

Notice that the Font should have to be loaded from Theme panel if you want to change it.

Thanks for the message!

Hello Syams,

Please keep in mind that our theme uses two author elements like Author Box for pages and Author Card for each post. I have inspected your pages and I did not saw this element. Please provide all the essential details so I can provide a more accurate response. Show me what you want to hide from your site…also you must provide some useful screenshots for a better understanding.

Thanks for the message!

Hello engelgarcia1,

If you want to change the transparency of the main container, you should use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-newsmag-travel .td-container {
background-color: rgba(255, 255, 255, 1);
}

The result is here -> https://www.screencast.com/t/p0Ng9Kro722m

Thanks for the message!

Hello EmaO,

If you are using some untested plugins with the theme, please try to disable all of them, leave just Visual Composer to active, clear all your caches and test it again. You should install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please check your system status parameters to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello darel,

It seems to be a transitions issue which happens due to your untested plugins which you are using on your website, like this -> https://www.screencast.com/t/XiysNqh6 Most likely, some of them interact with the theme core files and cause this type of problem. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Syams,

Do you are referring to the Author card which is displayed on each post page, like this -> https://www.screencast.com/t/kVkmwxCId44 If you want to hide it for a specific post, you should use a bit of CSS code to do this.

The code is here ->

.postid-28 .author-box-wrap{
display:none;
}

The result is here -> https://www.screencast.com/t/mDVuxuqWI2

Thanks for the message!

Hello paologalli,

Please notice that script will compress your images and this snippet of the code does not change the theme functionality. So, please keep in mind that the theme only crop the images and if you want to achieve best results in the theme you should use HD images.Also, I have checked your images from your website and I saw that the size of them was been enlarged as you can see here -> https://www.screencast.com/t/5cAwirStP and this thing which is not done by our theme, sorry! Most likely, you are using some plugins which change your images. Also, I noticed that you are using Photon module from Jetpack -> https://www.screencast.com/t/Y3aMaxcGI5In which is so problematic with the theme and which damage the images. Try to disable it and use only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Hello paologalli,

I have checked your website, and I saw that you have some customizations through the site. Also, I noticed that you are using the Rocket Loader plugin which is very problematic with our theme and might cause a lof of unknown issues. Try to disable all untested plugins, leave just Visual Composer to active, clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello roed,

If you want to change the color of the navigation buttons you should use the code below and place it in Theme panle->Custom CSS area:

.td_block_mega_menu .td-next-prev-wrap a:hover {
background-color: red;
border-color: red;
color: green;
}
.td_block_mega_menu .td-next-prev-wrap a{
background-color: pink;
border-color: pink;
color: blue;
}

The result is here -> https://www.screencast.com/t/AKKhEzcsfKiG

Also, please notice that our theme does not have any such an option that allows you to add a More Articles just below the pagination arrows on the mega menu, sorry! You should edit yourself the theme core file which corresponding with this block and makes some adjustments which involve custom work. Also, if you do not have solid coding skills in this regard, please consider hiring a freelancer/developer to help you because we can’t provide custom work at the moment, sorry!

Thanks for the message!

Hello 190degrees,

Here is talking about smart sidebar and for this feature exist an option in Theme panel, like this -> https://www.screencast.com/t/XQeSS4oiUKt

If is not what you mean, provide more details.

Thanks.

Hello TueNguyen,

For more information about Block Settings, please consult here -> https://forum.tagdiv.com/block-settings-guide/ Here you will find our useful guide which teaches you how you can setup your personal Block. If is not what you mean, provide more details.

Thanks for the message!

Hello loano1,

Until now we do not have encountered any bad reports in this regard. Also, I have tested on my side and I did not found any problems in this case, sorry! Please provide some suggestive screenshots before/after so I can take a closer look.

Thanks for the message!

Hello flyway,

I have inspected your console, and I noticed that you are using these two untested plugins like this -> https://www.screencast.com/t/qFQ8VpAwYEJ Notice that our theme has a list with our tested plugins which can be found here -> https://www.screencast.com/t/0u33fnYSdCu
Please keep in mind that any plugin that is not on this list and is used in theme can cause problems.

Thanks for your understanding!

Hello JJ0000,

Most likely, this error happens due to your untested plugins used by you. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem and the error is still there, try to make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello ealeksa,

Provide your website URL so I will be able to take a closer look and also, so I will be able to provide a more accurate code.

Thanks

Hello Lattenkreuz,

Please keep in mind that our theme does not have any control over the design which is displayed on Twitter App, sorry! Notice that this will vary from device to device, sorry! I have made some tests on my side using the Twitter App and the theme seems to work as properly.
So, if you are unhappy with our product, please request the refund and we will give it!

Thanks for your understanding!

Hello ahmedkhalil13,

Please check the demo on smart list section and the Post navigation bar is there, as you can see here -> https://www.screencast.com/t/OnRiFxPr This is not what you mean? Provide more details about what exactly you want to achieve so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello rodman,

I have inspected your website and I saw that you Social Counter seems to work as properly, as you can see here -> https://www.screencast.com/t/0g7vtmZnAuL

Thanks for your understanding!

Hello Nana,

Unfortunately, our theme does not have implemented the sharing button on woo commerce template, sorry! If you want to have this feature for woo commerce, you should apply it yourself because this is not a simple task and involves custom work to achieve it. So, if you do not have solid coding skills and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! As a hint, you should edit the single-product.php core file like this -> https://www.screencast.com/t/Ec31Veaugrj

Thanks for your understanding!

Hello brunoheim,

Please keep in mind that ur theme does not have any such an option that offer you a way to enable this option for video post format, sorry! Notice that the lazy load will be applied only for the entire website. So, if you need to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello ImaImpact,

Please keep in mind that our theme uses the WordPress login feature, less stylized. Also, you can check this option to be unchecked, like this -> https://www.screencast.com/t/c71QzVfD Also, if you suppose that you can have some hackers on your website, you can use some captcha plugins or also, you can read the following wp documentation regarding on security and how you can increase it, like here -> https://codex.wordpress.org/Hardening_WordPress

Thanks for your understanding!

Hello samdyz,

I suppose that you are referring to Google Adsense Link Units -> https://support.google.com/adsense/answer/15817?hl=en. Our theme does not recognize these parameters and if you want to achieve that format of Ads, you can try to use AdRotate plugin. The theme only works using Google Adsense ad codes: https://forum.tagdiv.com/ads/ … for another type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. There are no official tested ad plugins as we have our own ad system. Adrotate works with our theme even though it’s not tested by us but by our users.

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello crika1,

Please keep in mind that our theme is fully compatible with the Reviews on Google SERP section as you can see on our demo preview, like this -> https://www.screencast.com/t/QKiV76MwlA In order to achieve best results in this regard, you should use the Seo Yoast plugin to do these changes and optimizations. You should try to read the plugin documentation and also, you can read the following guide which explains you these steps -> https://yoast.com/snippet-preview/

Thanks for your understanding!

Hello midronepro,

Please ensure that you have disabled all the untested plugins and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results. If the problem is still there and if you need more assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello Deaf,

Please notice that the speed of your website depends on how well your site is optimized -> http://screencast.com/t/5m96x7WVMmt. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!