Hello football5,

Please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.

Hope this helps!

Thanks for your understanding!

Hello andzon,

Thank you for choosing our product and also, thank you for reaching us! First of all, please keep in mind that our theme cannot provide custom work because this thing involves time-consuming and we are unavailable at the moment, sorry! Please notice that all of our smart lists are made here -> http://screencast.com/t/4qCawvzPcvtj and as you can see, this feature has a complex code. Notice that if you want to create a new smart list, you will have to make it yourself, guiding you by the current code and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello wondertrail,

Please ensure that you are using the latest version of the theme with the latest version of required plugins, clear all your caches and check the results. Also, please provide your website URL so we can further inspect it closer.

Thanks for the message!

Hello liefranky,

Unfortunately, all the multisite plugins are not tested with our theme, we have no idea about the theme behaviour with their functionality and also, we cannot guarantee that all of them will work as properly with it.
The Multisite is just a WordPress functionality and it can be done in a lot of ways. For more information about this implementation, please check here -> https://codex.wordpress.org/Create_A_Network We recommend using the way of multisite when you have to create a new install for each subdomain and then you can make a redirect between them.

Hope this helps!

If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello ihora,

Please notice that our theme keeps all the post meta in a variable which has a permanent cache and that’s why the title will not be renewed when changes on Youtube, for example. We will try to make a system which clearing all the data and will refresh in the future theme updates. As a hint, you will have to edit the td_video_playlist_render.php core file and add this snippet of code to reinitialize the meta, like this -> http://screencast.com/t/nHqaO7ISOKJY You can try this quick solution but please notice and see how it works.
Please notice that is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you or you will have to wait until we will implement this feature in our theme.

Thanks for your understanding!

Hello stuartfordham,

To hide this section on the mobile version, please try a bit of CSS code and place it in Theme panel->Custom CSS area.

The code is ->

@media(max-width:767px){
.footer-text-wrap{
display:none;
}

Thanks.

Hello dritanleka,

Please notice that all the settings which allow you to change the colors for header/menu can be found in Theme panel, like this -> http://screencast.com/t/yUehwBwYB

Please provide some useful screenshots where to explain what you want to achieve so I will be able to provide a more accurate response.

Thanks for the message!

Hello billai,

I have inspected your website and I did not saw any problems with your content on mobile mode, as you can see here -> http://screencast.com/t/Pl0vjRyiRJmi
If is not what you mean or if the problem will appear, please provide more details os I will be able to provide a more accurate response.

Thanks for your understanding!

Hello zzboba,

Please try to use a bit of CSS to hide the class that makes this effect.

The code is ->

.td-loader-gif {
display:none;
}

This Ajax loader is created with JavaScript and if you want to find it you will have to do it through tagdiv_theme.js folder, like this -> http://screencast.com/t/PHXREw9c3

Thanks for your understanding!

Hello billal,

In order to remove more from author you can use 2 methods:

The css method:

.td_block_related_posts .td-related-right {
display:none;
}

or you can edit the theme files: comment out or delete this part: http://screencast.com/t/Okmq7lxTDzGd

Thank you!

Hello Arne-Thorbeck,

You will have to use the Big Grid in 1/1 layout. If you will change this, the layout will be damaged. If you are using the sidebar for your page with this big Grid, please try to get rid of it, clear all your caches and check the results. If you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with it and rule out any conflicting plugins.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for your understanding!

Hello Metric,

Please notice that our post editor has a lot of design for block quotes and all of these can be changed from here -> http://screencast.com/t/p7xaDO3pEN For more information about this feature, please check here -> https://forum.tagdiv.com/post-formats-for-tinymce/

Hope this helps!

Thaks for your understanding!

Hello Metric,

If you want to use the Instagram in boxed mode, please notice that you should use a background image or background color because in this case, the layout of the theme will be automatically switched to the boxed mode.
-> http://screencast.com/t/3tGHfFMAK or from here -> http://screencast.com/t/eavvsNwA and the result you should see here -> http://screencast.com/t/YelRlY3s

Thanks for your message!

Hello aph100,

Please try to make a fresh install from scratch with the latest version of the theme and install only the plugins that come bundled with theme packet and rule out any conflicting plugins. If you have some additional customization which may affect the code, try to delete all of theme and check the results.

Thanks for your understanding!

Hello wtechgr,

1) Please notice that you can set your desired background from your Theme panel. Background section, from here -> http://screencast.com/t/FtN8Q3Fx and then, for the entire website you will have this background image. Further, using a bit of CSS code, you can change the background of your posts, reducing the background-color white which is set it by default with the code below ->

.td-banner-wrap-full, .td-boxed-layout, .td-main-content-wrap, .post, .td-header-main-menu, .td-header-menu-wrap {
background-color: transparent!important;
}

And the result should look like this -> http://screencast.com/t/ixscl3NlE6x

Please notice that is just a basic example from which you can begin to customize how you want. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

2)For your second request, you can try doing this with Visual Composer or if you are not aware of the steps which are needed to follow in this regard, find som plugins with this functionality and see how it will work with the theme.

Thanks for your understanding!

Hello nycinsider,

Please notice that until now we do not have any bad reports about crashing the site when you try updating the Visual Composer. Use a maintenance plugin, update your Visual Composer according to our documentation because this is the only way for updating Visual Composer, clear all your caches and check the result.

Thanks for your understanding!

Hello rickyTWD,

Unfortunately, our theme does not have any such an option that allows you to replace the category tag with the subtitle for your post, sorry! Please notice that is not a simple task and if you want to do that, you will have to edit the core files in order to achieve as you wish. As a hint, you will have to edit the td_module.php core file like this -> http://screencast.com/t/mv6bzuS43
If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello rlaparre,

Please keep in mind that the login/logout system from WordPress seems to work as properly with the Buddypress plugin. I have tested to my side and work as expected. If is not what you mean, please provide more details, some useful screenshots so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello erickafram08,

Please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Please notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/

Hope this helps!

Thanks for your understanding!

Hello dritanleka,

Please provide your website URL so I can inspect it closer. Also, you can provide here a screen posting your desire so I will be able to provide a more accurate response.

Thanks for the message!

Hello DzielnyTabaluga,

Unfortunately, you cannot use height 100% to the entire theme body because the layout of it can be damaged, sorry! If you want to add this chart, please notice that you will have to create your custom container and then you can add your desired CSS in Theme panel with your desired width and height.

.my_custom_chart{
width:100%;
height:100%;
}

Please notice that is just a simple example. This can be a starting point to your customization in this regard. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello hadharm,

You will have to target only the homepage for your custom CSS code. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.home .td-header-sp-recs{
display:none!important;
}

Thanks.

Hello External,

If you want to remove the Featured Posts you will have to get rid of it from Featured Category -> http://screencast.com/t/3ddd8imE8dQS
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello mc_kot,

I have inspected your website and I notice that the sidebar header look good now, as you can see here -> http://screencast.com/t/6KuFyr1O97TZ

Thanks for the message!

Hello jitin bahri,

As I have explained you above, your pages created with Visual Composer will not be displayed on mobile mode if you are using Mobile Theme plugin because this has not been designed to recognize the shortcode generated by Visual Composer. Please try to disable the mobile plugin and the theme will be automatically switched to the general responsive mode and the mobile version will work as properly (in responsive mode).

Thanks for your understanding!