Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your Categories structure from the panel. Also, provide there the link of this topic so we can quickly identify you.

Thanks.

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Lately, Google Page Speed Insight seems to change the layout and is not always reliable.

Thanks for your understanding!

Hi,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks.

Hi,

Unfortunately, I do not exactly understand what you mean. Provide more details so I will be able to provide a more accurate response. You can provide some useful screenshots with your desired changes for an accurate response.

Thanks.

Hi,

Please notice that’s not a problem which comes from our theme, sorry! Please keep in mind that AMP is a built-in plugin which was optimized and integrate into our theme according to the official requirements so far. It would be preferable that you use large images on your site to get the best results. More recently, it seems that Google has put these warnings for the images which are less than 1200 pixels wide (likewise, the height of portrait images should be at least 1200 pixels). The best solution, in this case, would be to manually replace your old image with another one which has minimum 1200px wide, sorry! For more information about this case, you can check the following topic here -> https://tehnoblog.org/how-to-fix-google-search-console-amp-image-size-smaller-than-recommended-in-wordpress/ because this aspect has also been discussed here.

Thanks for your understanding!

Hi,

Unfortunately, this plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, notice that we cannot provide support for untested plugins!

Thanks for your message!

Hi,

Ensure that you are using the latest theme version, all of your plugins have been updated and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

If you want to remove that grey border, you need to use the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

.td-header-gradient:before{
display:none;
}

Also, if you want to create your own header, you need to use the Header Builder and begin to create it according to the following documentation from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Hope this helps!

Thanks for the message!

Hi,

Unfortunately, the theme does not have any such an option for this, sorry! You need to find such a plugin with this functionality and check how it works. Notice that we cannot provide custom work at this moment, sorry!

Thanks for your understanding!

Hi,

Please notice that’s not a problem which comes from our theme, sorry! Please keep in mind that AMP is a built-in plugin which was optimized and integrate into our theme according to the official requirements so far. It would be preferable that you use large images on your site to get the best results. More recently, it seems that Google has put these warnings for the images which are less than 1200 pixels wide (likewise, the height of portrait images should be at least 1200 pixels). The best solution, in this case, would be to manually replace your old image with another one which has minimum 1200px wide, sorry! For more information about this case, you can check the following topic here -> https://tehnoblog.org/how-to-fix-google-search-console-amp-image-size-smaller-than-recommended-in-wordpress/ because this aspect has also been discussed here.

Thanks for your understanding!

Hi,

I have checked your website and I saw that your playlist seems to work as expected, as you can see here ->> https://www.screencast.com/t/Ru4UKEKrHu Where is the problem?

Thanks for your understanding!

Hi,

Try to use the Footer templates from here -> https://www.screencast.com/t/FmnQ9Yeca and try to recreate the custom footer from our page -> https://www.screencast.com/t/55Ou3y4frM0 -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Thanks.

Hi,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Before this, check your console and see if you have any errors through it.

Thanks for the message!

Hi,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we ca further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

I do not exactly understand what did you mean through “minor number”, sorry! Notice that the latest version of the theme is Newsmag 4.7. Provide more details.

Thanks.

Hi,

Unfortunately, the theme does not have any such an option that allows you to achieve infinite scroll on the page, sorry! What did you have understood through full-page scroll?

Thanks for your understanding!

Hi,

Now, in the latest theme update, we have introduced a header builder which allows you to create your own logo with your desired size. Check here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Thanks for your understanding!

Hi,

You need to enable this section from Header manager from here -> https://www.screencast.com/t/0K93nf38ue

Hope this helps!

Thanks.

Hi,

I suspect that you have updated the theme using the patch and the old empty page template has not been overwritten, sorry! The quick solution would be to edit your old empty page and replace the code with the other one from here -> https://pastebin.com/UYm6HHCZ Very important is to do not delete the start comment.

Thanks for your understanding!

Hi,

Yes, we know about this bug, sorry! We have added to our list of improvement and we will fix it as soon as possible.

Thanks for your understanding!

Hi,

Please notice that here is talking about two different functionality, sorry! All the posts which have viewed on Google AMP page will not be added to your post view counts. Are totally different things. For more details about AMP, please check here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/

Thanks.

Hi,

Make sure if you are using the latest version of the theme, remove all of the untested plugins and also, provide more examples about this problem so I can identify it closer.

Thanks for your understanding!

Hi,

Unfortunately, this task involves doing such customization and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hi,

Thanks for your suggestion!