Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Catalin
tagDiv Staff

Hello Marto,

The implementation is correct, but please notice that the mobile theme is not displaying the google page level ads, sorry!

The code that I provided you above should apply and for mobile mode. Please provide your website URL so I can inspect it closer.

Thanks.

Catalin
tagDiv Staff

Hello zanesavage,

Please try the code below ->

.home .td-main-page-wrap{
padding-top: 2px!important;
}

Thanks.

Catalin
tagDiv Staff

Hello trivansutrisman,

Unfortunately, this way is not possible because the main menu has the width fix and please keep in mind that is the behaviour of the theme in this regard. If you want to customize your main menu, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment ,sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello yachtsailingcharter,

Please notice that all the sizes for the blocks are predefined by default and we do not recommend increasing these values because you can damage the layout of the theme. Also, please check your Theme panel->Block settings and there you will find all of these dimensions, like this -> http://screencast.com/t/7IzS7tQX Please notice that each block uses one or more than one module as you can see here -> http://screencast.com/t/sQ0Zsdc5X2q If you are not are to the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello yachtsailingcharter,

Basically, you need to edit a few files and change a few values here and there. It’s not that complicated. This task does not require coding knowledge. You simply have to edit 2 files with a text editor (notepad++ is free) and edit or insert a few pieces of text. You will need to know how to copy and paste and type in a few things.
You will need to edit 2 files for this task: The first one is wp-config.php and the other is php.ini.
You can find wp-config.ini in the main WordPress installation folder.
In the wp-config.php you have to add this line to the bottom of the code:
define( ‘WP_MEMORY_LIMIT’, ’64M’ );
That’s it with this file. You now need to edit the php.ini file. This can be found in different places depending on your hosting provider. If you cannot locate it, please contact your hosting to let you know where you can find it.
In the php.ini file, you have to edit a few numbers.
search for these entries and replace them with the corresponding values. They should look like this:
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
If this does not help you on your task, then you will need to get someone to help you.

Thank you!

Catalin
tagDiv Staff

Hello mixamex.com,

Please try to clear all the caches from your browsers and check again and see if your problem is still there.

Thanks.

Catalin
tagDiv Staff

Hello kylemccoy,

I have tested again on my side and the drop caps are displayed fine on mobile theme. Also, I have checked your source page and I saw that you are using a lot of untested plugins which could interact with our theme and might cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please try this advice and let us know how it work.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello kanstan,

I have checked your website again and I saw that your mobile menu is working fine. Also, I have noticed that you have the 6.7.2 version of Newspaper and above you have said that the problem happens in the latest version. Please try to switch the theme to the latest version and provide again your website URL so I can inspect it closer.
->> http://screencast.com/t/izT4HPDia

Thanks.

Catalin
tagDiv Staff

Hello Edu Gomes,

I am glad that I could help you!

Thank you for the message!

Catalin
tagDiv Staff

Hello Marto,

Please notice that the Page level ads implementation is not tested for the mobile theme and we cannot say for sure if it works as properly, sorry!
Also, if you want to hide the post view count, you have to use the code below and place it in Theme panel->Custom CSS Area.

The code is ->

.td-post-views {
display:none;
}

Thanks.

Catalin
tagDiv Staff

Hello Jose,

You can try to use Regenerate Thumbnail or Force Regenerate to regenerate your thumbnail. For more information about this theme process, please check the topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
Also, you can check your Theme panel->Block settings and there you can see all the size for our thumbs, like this -> http://screencast.com/t/l9ShaspAx

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello trivansutrisman,

Please notice that you have a lot of menu items for your main menu and because of this the items will fall on the second row. If you want to have 1 row for your items, please decrease the length of them and decrease the number of them.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello Marto,

Please notice that if you want to add some buttons in your top bar section, you will have to edit the top-menu.php core file, like this -> http://screencast.com/t/4KVviYT4u2M As I have explained you above, this request is not covered by our support and also, please notice that we cannot provide implementation for extra features. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello,

I am not sure exactly over what you mean. Please provide more details about what you what so I will be able to provide a more accurate response.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello taco_and_co,

Please notice that this implementation for page-level-ads is not tested for our new mobile theme and we cannot say for sure that will work for this, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello all,

Please ensure that you are using the latest version of the theme (Newspaper 7.0.1) and then please ensure that you have updated all the required plugins to the latest version of the theme. The Visual Composer is needed to be to the 4.11.2 version, Social Counter -> 4.0. Clear all your caches and test it again.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello

Please try to use a bit of CSS to hide the class that makes this effect.

The code is ->

.td-loader-gif {
display:none;
}

Hope this helps!

Thanks.

Catalin
tagDiv Staff

Hello Nickleblanc,

First of all, please try to increase your parameters from your system status to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello five40,

Please notice that this is a task which falls beyond the support can offer you at the moment. We would have gladly made it for you but we are a small team and we are working very hard on the development, updates, fixes, and support and basically, we do not have the time required to accomplish that kind of complex task.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello zanesavage,

If you want to get rid that white space from your header style, please notice that you have to use a bit of CSS code to do that.

The code is ->

.td-header-header {
display:none;
}

The results -> http://screencast.com/t/0HeKBox5

Please notice that, on the future you will want to add a logo or a header ad, you will have to disable this option from your Custom CSS area.

Thanks.

Catalin
tagDiv Staff

Hello all,

Please try to update the Social Counter to the latest version 4.0 if you are using the Newspaper 7 and then you have to clear all your caches and test it again.

Thanks.

Catalin
tagDiv Staff

Hello mixamex.com,

It is a little bit strange this. Please ensure that you have cleared all your caches and test it again. Basically, it is no link between the changing language to English in WordPress and the Mobile theme, though.

Thanks.

Catalin
tagDiv Staff

Hello kanstan,

Please notice that, until now, we do not have any bad reports regarding on this case with background-color. Please ensure that you have removed all your untested plugins and leave just installed only the theme plugins. Try to purge your CDN file if you are using the CDN, clear all your caches and test it again.

Thanks.

Catalin
tagDiv Staff

Hello jazarian,

Please notice that all of the settings from this type of block are located here -> http://screencast.com/t/jOxwl7VVgF Also, the trending now sticker is a simple block and it has the same settings as a normal block. For more information about our blocks features, please cheche here -> https://forum.tagdiv.com/block-settings-tutorial/ Please notice that you can exclude your post from a certain category if you want, like this -> http://screencast.com/t/LDNfmPAWPWUP

Thanks.

Catalin
tagDiv Staff

Hello matijakurusic,

Thank you for your suggestion. I have added it to our list of improvements and maybe in the future update we will consider it. Please notice that it depend on developers decisions.

Thanks.

Viewing 25 posts - 19,876 through 19,900 (of 23,298 total)