Hello Navito,

Please notice that this is a design element for our blocks and if you want to get rid this bottom hue, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Cusotom CSS area.

The code is ->

.td_block_14 .td_module_mx1 .td-module-thumb a:last-child:before {
background: none;
}

The result you should see here -> http://screencast.com/t/EDY8Lvp4KXM

If is not what you mean, please provide your website URL so I can inspect it closer your website. Also, you can provide more details about what you want to achieve.

Thank you!

Helo,

If you want to achieve the white color and the same font-family, please try to use a bit of CSS code to do that. Please try the code below and place it in Theme panle->Custom CSS area.

The code is ->

.td-post-template-3 .td-module-meta-info {
color:white;
font-family:Verdana;
}

The result you should see here -> http://screencast.com/t/LhG8uv2N

For your second request, please notice that if you want to change your Blocks, you have to alter the code from the modules which forming the specific block. Here -> http://screencast.com/t/DPz0E8KfBD1R you can see the list of our modules which are used to forming our blocks and then for each module you have to alter the code like this -> http://screencast.com/t/Sla5IKHO

Hope this helps!

Thanks!

Hello djgruber,

For achieving better results, first of all, please ensure if you are using the latest version of our Theme (6.7.2) and also, the latest version of Social Counter (3.2). If you are not these versions, please try to update them and try to set your Social Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Also, please make you sure if you got the correct App ID from your facebook developers, according to this link -> https://developers.facebook.com/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,

The screenshot is -> http://screencast.com/t/MZKLqWsjC

Thanks.

Hello mariomontanari,

For good results, please notice that you have to change the number of posts from wp panel right this -> http://screencast.com/t/KbZgvZomT5Nq also, for your case, please notice that this number will have to be divisible by 3 to fill all the lines.

Thanks.

Hello,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello luisrun,

Until now we do not have any bad reports in this regard, sorry! Please try to update your theme to the latest version (6.7.2). Also, we recommend using the theme without any untested plugins which could cause a lot of unknown issues. Also, please ensure that this issue does not come from your server. Please contact your hosting provider and tell them about this problem.

Hope this helps!

Thank you for your understanding!

Hello wondertrail,

Unfortunately, our theme does not have such an option to change or select another taxonomy to a post type for the mega menu, sorry! From the beginning, the theme has been designed to use only the default category from WordPress and not other taxonomies. For more information about our mega menu, please check our documentation here -> https://forum.tagdiv.com/mega-menu/
Please notice that if you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Hello Natasha,

Please notice that if you want to change the link for each featured image that will be displayed in your block, it is not a simple task because the theme behaviour it is that this link to take you to the post page link. If you want to change the structure of this feature, please notice that is not a simple task and require to do a lot of additional customizations through code that involves custom work. If you want to display more levels in our theme and you are not aware of the steps which you are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
In conclusion, our theme does not have such an option to offers you the way to replace the URL with another custom URL for each featured image from your block, sorry!

Thank you for your understanding!

Hello,

This error -> http://screencast.com/t/XW2ZouO2hQe comes up in the search/block 21/module 16 when a post has no featured image set to it. This is the case because the search uses the default WP thumbnail. We are working on a fix for this and until we can implement it, you can use this workaround:

You need to edit td_config.php and add this code:

td_api_thumb::add('thumbnail',
array(
'name' => 'thumbnail',
'width' => 150,
'height' => 150,
'crop' => array('center', 'top'),
'post_format_icon_size' => 'normal',
'used_on' => array(
'Big grid 1, 3, 7 - small image'
)
)
);

It should look like so: http://screencast.com/t/RTkWKH6me
Basically, you are just adding another thumbnail to the list in between the existing ones. Then the error will not display anymore.

I recommend you to change the module for Search from Theme panel, like this -> http://screencast.com/t/I0AmPRbybZZN

Hope this helps and let us know how it goes!

Thank you for the message!

Hello

If you want to change the color for the border-bottom, please try the code below.

The code is ->

.vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container {
border-bottom: 2px solid #8224e3;
}

The result -> http://screencast.com/t/tqvnDO3f

Please notice that all of them involve additional customization and also, please notice that we cannot provide custom work at the moment, sorry!

Thanks.

Hello Rad Goat,

If you want to remove all the paddings for your logo, please try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-header-style-5 .td-main-menu-logo {
margin-right: 0;
}
.td-main-menu-logo img {
padding: 0 0;
}

The result -> http://screencast.com/t/EHyf0NBy8u

Thanks.

Hello onelegend,

Please ensure that you are using the latest version of the theme (6.7.2) and also, the latest version of Social Counter (3.2). Clear all cache and check it again. Also, please make sure that this type of issue does not come from your untested plugins. Please try the theme without any untested plugins and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Hello rjohansen,

Unfortunately, our theme does not have such an option for Big Grid and that means that you have to change the entire functionality of Big Grid and that involve custom work which is not a simple task, sorry! Another possibility for you would be to use a Slider from Visual Composer and then you have to set it to display one post, like this -> http://screencast.com/t/xThfmkcj6I

Thank you for your understanding!

Hello aleks1111,

Unfortunately, our theme does not have such an option for smart list pagination, sorry! Please notice that to accomplish this request is needed custom work and we cannot provide this type of service at the moment, sorry! If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you.
For your second request, please check the step from this screenshot ->http://screencast.com/t/aWNvQW4mt

Thanks.

Hello googmedia,

Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB. In your case, you should buy another license for each domain which you are using.

Hope this helps!

Thank you for the message!

Hello fedor2333,

If you want to get rid out these parameters, you have to comment out or remove the code which calls that function in each category template used by you, like this -> http://screencast.com/t/UX5nP6U7bd and here you can find the function -> http://screencast.com/t/n8YRlD5T9nD

Hope this helps!

Thanks.

Hello dmitriy,

For more investigation about your problem, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so I can further inspect the issue in this case. Also, please provide the link of this topic so we can identify you.

Also, if you want a refund and you do not want to further investigate your website, please send us an email with your refund request.

Thank you for your message!

Hello occhiodifalco,

I have checked your website I saw that you have a lot of additional customization for this type of header that breaks the layout and cause a bad design. If you want to return to the default settings, you have to clear all your custom CSS code to this section -> http://screencast.com/t/Ca7gkrnyi and also, if you want to have a bigger logo you have to switch your header style to another one that supports it, as example header style 11. For more information about our header styles, please check our documentation here -> https://forum.tagdiv.com/header-styles/
Also, please notice that if you want to change the structure of your header style 3 as you wish, involve custom work and we cannot provide this type of service at the moment, sorry!

Thank you for your understanding!

Hello ealeksa,

You have to use a bit of CSS code to decrease that space.

The code is ->

.home .td-main-page-wrap {
padding-top: 0;
}

The result -> http://screencast.com/t/Fm6x0GdMc

Thanks.

Hello RadGoat,

Please send us an email at contact@tagdiv.com with your correct and valid login information (wp-admin) so I can further inspect your problem. Also, please provide the link of this topic so we can identify you.

Thank you for your understanding!

Hello Torgut,

I have checked your website and I saw that you solved the first and the third problem with the hover effect for your main menu (post/page) and for category tag -> now is the same and no longer change.
For your second problem, please try to Regenerate your Thumbnails with Thumbnail Regenerate and Force Regenerate plugin for your images that are not filled correctly and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello rafaello4,

My colleague Alin replied you via email.

Thanks.

Hello makkit,

Unfortunately, as I said you above, this is not a tested plugin and we have no idea about their implementation in our theme and also, we cannot provide support for untested plugins, sorry! I suggest you contacting the author’s plugin because he will be able to provide a more accurate response about his product and also, he should be able to guide to the right direction. Also, you have to read the plugin documentation and also, probably we only can say where you will have to add the plugin code if you will be aware the place where this will should be put after reading the documentation.

Thank you for your understanding!

Hello efaq,

1)As I have explained you above, the block buttons are made them with some custom rule. Also, please notice that the main element is WP Custom menu from Visual Composer, this have a custom class named .td-menu-blocks-custom Also, you have to make your own desired menu from Appearance->Menu from WP panel and then you have to use this visual Composer element with this custom class to get the Custom CSS design, like this -> http://screencast.com/t/i834fsDw -> http://screencast.com/t/Th9oEVLMM -> http://screencast.com/t/WWt2yabWiMv and as an example result -> http://screencast.com/t/7Mtx3fdFGNRd

2)So, please notice that our theme uses a lof of thumbs and sizes to display the featured images. Please check this -> http://screencast.com/t/mKgjef3g5UFF and there you can see a list with our modules and what kind of modules are used in our blocks and also, which of them are enabled or which not. Also, from the Thumbs on modules & Block, you will turn off some options for size and that size are used in some blocks that are active, the featured image will not be shown because the thumbs for this type of block are deactivated. I hope that you understand by explanation.

3)Also, if you want to add some link in our footer section, you have to use a footer template that allows you to make it as you wish, for example, the footer template style 5 and then you have to use a bit of HTML code to add a link, using this syntax -> http://www.w3schools.com/html/html_links.asp

Thank you for your understanding!