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Catalin
tagDiv Staff

Hello carmene,

The target=”_blank” attribute is used when you want that your link to open in a new window. If you do not want this option, you have to simply delete this attribute from your field.

Thank you for the message!

Catalin
tagDiv Staff

Hello Navneet,

These kinds of fields show you only if the users are unregistered. Please check the comments settings from the wp panel like this -> http://screencast.com/t/Y2gFI8BYW Please notice that option is not theme related because our theme uses the default comments of WordPress.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello pasqualino77,

If you want to achieve this you have to use Tags your artists -> http://screencast.com/t/NDoqCx1rSINj and then you can filter your block by tags, like this -> http://screencast.com/t/qy9ZSqSzpfnC -> http://screencast.com/t/9H1pICXfSJ

Thank you for the message!

Catalin
tagDiv Staff

Hello manojkhatri,

Unfortunately, our theme has not been designed to overwrite this kind of file. For more information about our child theme support, please consult this documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Please notice that only these kinds of files can be overwritten by the child theme.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello manojkhatri,

If you want to add more theme option in the theme panel you have to alter the code from wp-booster/wp-admin/panel. As you can see in our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ these kinds of files can not be overwritten by the child theme. Unfortunately, if you want to create more theme option you can do that only in the main theme.

Thank you for your understanding!

Catalin
tagDiv Staff

Hello jaafuli1992,

Please try to disable all the active plugins, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello mystudent,

If you want to add the vertical border for each item in your main menu and top menu, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.sf-menu li{
border-right: 1px solid black;
}
.top-header-menu li{
border-right: 1px solid white;
}

The result you should see here -> http://screencast.com/t/RtAcHoz0

Thanks.

Catalin
tagDiv Staff

Hello mystudent,

Please check your Theme panel->Genreal theme colors and from there you can set your header area color, like this -> http://screencast.com/t/ozkQ0ADZ0maZ

Thanks.

Catalin
tagDiv Staff

Hello mystudent,

If you want to change the background color for your website, you have to set it from Theme panel->Theme colors, like this -> http://screencast.com/t/dfWxx4EFJSM
For more information about this, please consult our documentation here -> https://forum.tagdiv.com/theme-colors-introduction/

Thank you for the message!

Catalin
tagDiv Staff

Hello mystudent,

I suppose that you are referring to the post content area. If you want to change the color of this, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-post-content {
color:green;
}

The result -> http://screencast.com/t/mQwduf8Ba1U1

If you need more assistance in this regard or if is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Catalin
tagDiv Staff

Hello mystudent,

If you want to add a border to all sidebar in Newspaper, you have to use a bit of CSS code to add this. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-ss-main-sidebar{
border: 3px solid black;
padding: 5px;
}

The result you should see here -> http://screencast.com/t/tR6Gj6XMOf

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello horseandpony,

This kind of problem could come from your system status parameters and you have to increase these values in order to achieve the best result. If you do not have access to your system status file, please contact your hosting provider and then try to increase these parameters.

Please make sure your system status parameters are set properly. You can check here: http://screencast.com/t/Ka9cF6ty and then you can use this guide to see how you can increase these values: https://forum.tagdiv.com/system-status-parameters-guide/

Please check after this advice and see how it works.

Thank you for the message!

Catalin
tagDiv Staff

Hello Reza,

If you want to remove the WhatsApp icon, you have to use a bit of CSS code to hide it. Please try the code below and add it in Theme panel->Custom CSS area or if you want to delete this option from the code, you have to follow this step, like this -> http://screencast.com/t/4qP2nZGmxP

The code is ->

.td-social-whatsapp {
display:none!important;
}

Thank you for the message!

Catalin
tagDiv Staff

Hello thanik30,

1)Unfortunately, our theme does not have such an option to switch the language in your main menu. For achieving that it is required custom implementation or some plugin with this functionality. You can try and see how it works for your Q translate X plugins. Please notice that this kind of plugin is not officially tested but a lot of our users use it and we are satisfied.
2)Please check this screenshot and see how it could be done -> http://screencast.com/t/u3B8kuYhl6
3)Unfortunately, our theme does not have such an option to create a subpage. If you want to improve the theme with other elements/taxonomies, you have to implement them through hard-coding. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry! If you want to create the subpage, you have to create another taxonomy…for more information about this, please consult this documentation here -> https://codex.wordpress.org/Taxonomies

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello cstibi,

Please check this screenshot -> http://screencast.com/t/n1Zm6TqkAofZ Here you can see all the types to filtering for your posts in blocks/modules. If you want to have other filtering options you have to create it and add them through coding that involves custom work. If you want to display more levels in our theme and you have no idea about the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello cstibi,

1) If you want to hide the hover effect over your source name you have to use a bit of CSS code to disable the cursor effect. Please notice that this type of code is per general and applies for all your posts. If you want to apply only for a specific post, you have to target this post by post ID. You can get the post ID like this -> http://screencast.com/t/hIoOuVQX2sT8 If you want to do this thing automatically, please notice that is not a simple task and you have to alter the code and add some condition (if/else statement). If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

The code is ->

.postid-1057 .td-post-small-box {
pointer-events:none;
}

2) Unfortunately, our theme does not have such an option to set the new window for the source/via but you can add target=”_blank” attribute to the via and source URL like this: http://screencast.com/t/yoOl4J4eN

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello AlexaB,

Please try my workaround after you have disabled all the active plugins because if you are using some untested plugins these can interfere with our theme and could cause some errors. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you should not use Photon by Jetpack plugins because we have bad reports about this plugin that create a lot of damage in our theme and we do not recommend to use it.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello zero12a1,

Unfortunately, these kinds of comments do not come from our theme. If you want to achieve like as in your screenshot, you can do that only through plugins (Facebook comments, Google +, etc) These kinds of plugins are not tested with our theme and we have no idea about the behaviour of the theme with these plugins. Also, maybe you need custom implementation for good results. Please notice that those are untested plugins and we cannot offer support for untested plugins and also if you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Catalin
tagDiv Staff

Hello,

Unfortunately, the subtitle field is not available in the Visual Composer. The subtitle is for posts only. It’s a field that can be filled on every post, but this option is not available in the Visual composer. Our modules and blocks do not display the subtitle by default. It can be done however by editing the theme files. if you want to show subtitles on the homepage in the theme’s blocks you can follow this topic to see how it can be done: https://forum.tagdiv.com/topic/output-subtitle-in-blog-loop/

Thank you!

Catalin
tagDiv Staff

Hello @airlift, @ingilizcecin,

I have checked you website and saw the problem with the mobile menu. I suspect this problem that comes rather from your untested plugins which you are using to your website. These plugins interact with our theme and could cause a lot of errors. To avoid this case, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Please try this advice and after this check if your problem is still there. Hope this helps and let us know how it goes.

Thank you for your message!

Catalin
tagDiv Staff

Hello Marto,

I have tested on my side with Google Adsense code, with 728*90 px and the Ad seems to works as expected. Please ensure that you have selected the corresponding size for your Ad -> http://screencast.com/t/0jbsQ3d73LCL and also, please make sure that you Adsense supports your desired dimension, otherwise, you should consult Google Adsense to provide a more accurate response in this case.

The result -> http://screencast.com/t/slDD5TshY0AP

Thank you for your message!

Catalin
tagDiv Staff

Hello Navneet,

I have checked you website and saw the problem with the mobile menu. This kind of issue does not come from our tag div booster because this type of plugin is tested with our theme and works fine. I suspect this problem that comes rather from your untested plugins which you are using to your website. These plugins interact with tag div booster and our theme and could cause a lot of errors. To avoid this case, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Please try this advice and after this check if your problem is still there. Hope this helps and let us know how it goes.

Thank you for your message!

Catalin
tagDiv Staff

Hello kapson,

I have checked your website and I saw the problem. I suspect this issue come from your untested plugins that you use them. This type of plugins creates some interference between our theme and these plugins and could cause these errors. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested this case on my side and everything seems to work as expected.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello bhadrabalaram,

Unfortunately, our theme does not have such an option only these 2 options for sorting the related articles (by tag and by category). If you want to improve this sorting, adding another type of sort, you have to add it using hard-coding. As a hint, you have to alter the code from this core files, like this -> http://screencast.com/t/ZP4Eu5N4ybR and then you have to create this type of sorting, alter the code from here -> http://screencast.com/t/f0KoIKyEdaD Please notice that is not a simple task and require custom work. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello @Sayeed, @bipulalam,

I have tested on my side with Block 15 and other items in the sidebar and everything seems to be displayed as expected. I suspect your problem come from interference between your untested plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thank you for the message!

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