Hello adriatikxhelo8,

If you want to do an update to the latest version of our theme (6.6.5) you have to do a full backup and for your child theme because it will not work for the latest update because all the files will be overwritten with this update. You have to use the child theme wich comes bundled with our latest update and try to implement again all the customizations that you have done in the past and adjust it with the latest version.

Hope this helps!

Thank you for the message!

Hello adriatikxhelo8,

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello levieh,

Please try to read carefully the documentation wich I gave you above because there you should find all details required. We cannot create your website, we only point you in the right direction. You have to learn and understand our documentation and try to do it yourself all the needed customization.

Thank you for your understanding!

Hello Bintmusic,

Replied here -> https://forum.tagdiv.com/topic/file-changed-from-6-3-to-6-5/#post-92652

Thanks.

Hello Bintmusic,

I have sent an email with this patch 6.6.3->6.6.5.

Thank you for the message!

Hello Andrii,

Unfortunately, our theme -Newspaper- does not have such quick option to set the borders as shown in Newsmag. You have to add them manually using some CSS code. Please notice that is not a simple task and implies custom work. If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for your because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello Niresh,

Please keep in mind if you are using a demo content to create your site always you have this status.
http://screencast.com/t/LcGm7gpvozc Practically, you have changed the demo content with your desired customizations but the demo is still active. If you want to do not have this status with Uninstall button, you have to disable the demo content and try to create again your website without any demo content. These kinds of demo contents are intended to express some ways you can use our theme. You can choose to install or not …

Hope this helps!

Thank you for your understanding!

Hello daran,

If you want to change the background-color of this element, please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.wpb_widgetised_column .block-title > span {
background-color: red
}
.wpb_widgetised_column .block-title {
border-color:red
}

The result you should see here -> http://screencast.com/t/U2teMRQ4WvjV

Hope this helps!

Thank you for the message!

Hello Albert,

Unfortunately, as you can see in our documentation, in this section, these kinds of customizations for Speed Booster are only for advanced users, sorry! -> http://screencast.com/t/dvYwoLXBx

If you are not aware with the steps in this regard, please consider hiring a freelancer/developer to help you in this case because we cannot provide custom services at the moment, sorry again! Please notice our Speed Booster is an optional plugin and it is not necessary to use it to rule the theme. In order to achieve the best result using this, you need to have some knowledge and experience in this regard.

Thank you for the message and for your understanding!

Hello BretonGroup,

If you want to remove the More Author feature, please try the code below and add it in Theme panel->Custom CSS area.

.td_block_related_posts .td-related-right {
display:none;
}

The result you should see here: http://screencast.com/t/x1l7A2ti

Thank you for the message!

Hello BretonGroup,

Our Facebook and Twitter buttons are a bit different and have other dimensions. Please try the code below and add it in Theme panel->Custom CSS area.

.td-social-google {
border-radius:20px;
}
.td-social-pinterest {
border-radius:20px;
}
.td-social-facebook {
border-radius: 20px;
}
.td-social-twitter {
border-radius: 20px;
}

The result you can see here -> http://screencast.com/t/sOHfBFGNYsUu

Hope this helps!

Thank yu for the message!

Hello cookingpanda,

If you want to create posts with pagination, you have to use next page tags. For more information about this pagination, please consult our documentation here -> https://forum.tagdiv.com/posts-with-pagination/

Thank you for the message!

Hello fermin,

I have tested on my side and the Video Playlist for Vimeo seems to work as expected, without any problem. I suspect being a problem that might be caused by interference between your untested plugins and our theme. Please try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please try to rule the theme without these plugins and check it again and see how it works.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello shalom,

Just in case, recommend you doing a backup to be safer. Please keep in mind that if you change the files of the demo content, when you will disable it, all the additional customizations will be lost otherwise, if you have created other new page, post with the newest content, these will remain in your database.

Unfortunately, if you want to do an update from 4.x to 6.6.5 you lose all changes and you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem (be careful with your demo content). All your customization are recorded in the database which is not affected by this update.

Hope this helps and let us know how it goes!

Thank you for the message!

Buna nicolai,

Te rog incearca sa inlocuiesti codul pe care ti l-am dat mai jos cu cel anterior si vezi rezultatul final.

.td-affix .sf-menu li {
margin-left: 20px;
}

Pentru ca, comanda sa se execute doar pentru sticky menu bar trebuie sa se mai adauge o clasa care sa targheteze exact aceasta sectiune. -> http://screencast.com/t/0aEui3zq

Dupa cum observati, orice modificare in plus necesita mai multe customizari suplimentare pana a se ajunge la un rezultat final. Sper sa se fi rezolvat problema cu codul anterior deoarece noi nu oferim suport personalizat pentru diverse customizari suplimentare temei.

Multumesc pentru mesaj!

Hello praxs4u,

If you want to do the update to the latest version of Newspaper, please check your patch that will come bundled with our theme when downloading the update and there you can see wich are the changed files like this -> http://screencast.com/t/sR4wRQRH

Thank you for the message!

Hello Vesa,

In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 child theme will do not work because all the files from this were changed in Newspaper 6 and as the main theme and also you lose all changes.

Newspaper 6 is a whole new theme so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.

Bottom line is that newspaper 6 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem. All your customization are recorded in the database which is not affected by this update.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello T2N,

Unfortunately, our theme does not have such an option as you wish, sorry! You can achieve the rotate effects by using a plugin like AdRotate for example. We usually recommend AdRotate because most users seem to have it working properly on their website. Unfortunately, I have no better solution as this type of plugins is not tested.
If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to implement these functionalities for you in our theme because we cannot provide custom services at the moment, sorry!

Hope this helps!

Thank you for your understanding!

Hello JBH,

Our theme uses a lot of predefined thumbnails in blocks and modules. If you check the Theme panel->Block settings area you can see the list with all dimension of the thumbs wich is used in the theme and which elements -> blocks/modules uses -> http://screencast.com/t/tQuimSer9 If you want to exclude the cropping system wich you have to use the right dimension for your images.
Our theme uses the system of cropping from center to top. The theme uses thumbs to reduce the page size and speed up page loading time. From each image uploaded are generated thumbs for each thumb size used by the theme. Basically, when a post it’s displayed on the page in a block, the featured image displayed is not the one which you uploaded in the media file, it’s a thumb cropped from the original image at the precise dimension. To change the picture orientation most likely you will need a different cropping system. We use a WordPress function – add_image_size() – you can read about it here – https://codex.wordpress.org/Function_Reference/add_image_size – and here – http://www.davidtan.org/wordpress-hard-crop-vs-soft-crop-difference-comparison-example/
Our theme crop (cut) thumbnails in some cases to avoid creating a lot of thumbnails in order to reduce to load more spaces on the server.
If you don’t have the possibility to upload large images you could use a combination of plugins to upscale the thumbs – Thumbnail Upscale and Force Regenerate.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello

I have checked your website and I did not see errors with your main menu, everything seems to work as expected -> http://screencast.com/t/usl4c8jjw3Y This kind of issues might be caused by the conflicting plugins. Please try to disable all the active plugins, leave just Visual Composer and instal only the plugins that come bundled with our theme and rule our the plugins in conflict.

If you need more assistance in this regard, please provide more details about your problem. You can provide some screenshots with this error so I will be able to provide a more accurate response.

Thank you for the message!

Hello muaythaiguy,

If you want to disable the header ad for a specific category you can achieve this if you hide it with a bit of CSS using category ID. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->
.category-7 .td-g-rec {
display:none;
}

The category ID you should find like this -> http://screencast.com/t/cAg7YkzA

The result you should see here -> http://screencast.com/t/0e29coKJp

Hope this helps!

Thank you for the message!

Hello muaythaiguy,

I have no idea about this link…probably is a coincidence but please notice that are not come from our theme, maybe from another untested plugin and we cannot provide support for this, sorry!

Thank you for your understanding!

Hello WorkWP,

The News Sticker is a Visual Composer element and you can set it from this plugin, like this -> http://screencast.com/t/SAnm3hry

Hope this helps!

It is not what you mean, please provide more details.

Thank you for the message!

Hello emirbalin,

I have checked your website again and saw that you have some untested plugins installed on the theme. Please try to disable all the active plugins, leave just Visual Composer and instal only the plugins that come bundled with our theme. These issues might be caused by interference between these plugins and our theme. Also, I noticed that you have Big Grid Slider on the top of your homepage which is not displayed. Please check your Big Grid settings and ensure you have filtered by some categories which have posts, otherwise, does not display anything. Please check this -> http://screencast.com/t/d0kn40siZTy1

Hope this helps and let us know how it goes!

Thank you for the message!

Hello leviehofstee,

If you want to achieve mega menu feature it is necessary to make some subcategories for your categories and set them from WP panel->Appearance->Menus and in the Menu Structure settings you have to create your Main menu with Mega Menu, like this -> http://screencast.com/t/GQGD3X1fj and if you want to achieve looks like in the above image with content block, you have to set the Ajax Filter from each block settings, like this -> http://screencast.com/t/5Y6KF2FDGDFp
For more information about Mega menu and Ajax Filter on the blocks, please consult our documentation here -> https://forum.tagdiv.com/mega-menu/ -> https://forum.tagdiv.com/block-settings-tutorial/

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!